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Betstar Australia Review 2024: Is Betstar scam or legit?

Read our expert review in 5 minutes. Is Betstar reliable?

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Welcome to our Betstar reviews here at AU, where we’ll tell you all about that awesome race and sports betting markets available here!

Betstar Australia is one of the punter’s darlings for their clean website and the very intuitive way of browsing the site. Taking everything into consideration, it’s little wonder that our Betstar ratings are so high – read on to find out more!

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Betstar: Pros & Cons
  • A simple and tasteful website with an intuitive browsing system even for newcomers
  • Easy sign-up and user interface
  • Low betting start value ($0.50)
  • A vast variety of deposit methods
  • Dormant account fees
Payment Methods
Australia’s Northern Territory
Overall Rating
Rating follows
  • Usability, Look & Feel
  • Payment Methods
  • Customer Service
  • Licence & Security
  • Rewards & Loyalty Program
Last Updated on 18/07/2024
Fact checked by: Kane Gregan

Usability, Look & Feel - Betstar Reviews of the Site and App

We start the Betstar review by checking the site itself. With a clean style, the site draws attention to its simplicity and inviting colours. The blue tone variation with the white test makes the readability pleasant. The functionality of the site itself is very intuitive and user friendly. You can have your bet placed within a few clicks, making it perfect for multiple betting.

The first thing you will notice while checking the site for the first time is how well distributed everything is. On the side panel, you have quick links that take you directly to specific racing and sports events. On the above panel, you not only have the racing and sports menu, but you also have promotions and a “how-to” menu. Although both options are only available to members, the contents are simple and easy to understand, giving another positive feature to an excellent website.

Since we are touching the subject of “members only”, we couldn’t stress enough how easy and fast it is to create an account. If you are asking yourself, is Betstar reliable if it is so simple to create an account? The answer is yes. The entire process is quick and efficient, and if any difficulty appears, customer support is available 24/7. That is something that put the Betstar ratings high in our review.

Users of and Ladbrokes will recognise a similar website layout since they are all sister companies. The acquisition or merger of betting companies is quite common if you check Beteasy reviews you’ll realise it has recently been acquired by Sportsbet.

Payments - Funding Your Account

We know how scary it might be to handle money online but, that is not a worry you’ll have with Betstar Australia, there are many good deposit options and you only need to pick a favourite. Among the options provided are Visa, Mastercard, Paypal, Poli, Bpay, Flexepin, and of course bank transfer. Most of those options guaranteed the punter the ability to put a bet instantly. The best things are that not only the minimum value of the bet is low at $0.50, the minimum deposit is also low at $10. It might not be all that exciting for experienced punters, but new arrivals have a great place to test waters.

High Betstar Ratings for Deposits and Withdrawls

Not only is Betstar secure to deposit your funds for betting, but it is also a very efficient bookie. With their visa cash card, the punter can withdraw their earnings as soon as the bet ends. You can use an ATM and even an EFTPOS terminal that accepts a normal visa card, with no fees for withdrawing, however, if you try to withdraw money without placing no bets in that situation they might apply fees.


Betstar Ratings - Customer Service

There is no arguing that exemplary customer service is a jewel of any business. Not being able to reach someone in a time of need is the biggest complaint people usually make but not with Betstar Australia. The customer support is available 24 hours, 7 days a week. You can reach them at 1300 238 782 and for international calls on +61 7 3184 9333.

You have the option of emailing or sending a message through the site. Depending on the gravity of the situation, you can even schedule an appointment to visit the office physically. The address is in the customer service section on their website. The only method not available at the moment is an online chat, which is a slight negative.

The FAQ section is easy to understand and complete. They also list betting terms, explanations and a glossary. So, newcomers won’t need to keep searching on the internet for answers to their queries. Overall, our Betstar ratings are high here.

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Picklebet Highlights
  • Most esports markets in Australia
  • Best esports odds available in Australia
  • Live coverage of every top game

License and Security - Legit Betstar Reviews

We’re often asked, “is Betstar secure?” and “is Betstar reliable?”. Betstar Australia is owned by Ladbrokes, a well-trusted company. Betstar Australia is regulated by the Northern Territory Racing Commission, and the data security is provided by Secure Sockets Layer with 2048-bit encryption.

Top Security Features with Betstar:

  • Databases and systems are all passwords protected.
  • Betstar Australia will keep your data secure by not storing it for longer than necessary.
  • Access to the office is restricted.
  • There are firewalls in place to prevent the loss, misuse, or unauthorised use of your data.

Betstar Australia promotes and incentives responsible gambling. It’s a completely proactive action that is excellent to see. For example, when you create your account you already have the option to set a deposit limit. But that’s not all Betstar Australia has many policies to ensure responsible gambling to cite a few:

  • Customers can set a deposit limit.
  • Customers can self-exclude from the site temporarily or permanently.
  • Easy access to responsible gamble information.
  • They train the staff about responsible gambling.
  • They refer customers that are at risk of having problems to support related groups.
Australia’s Northern Territory

Rewards & Loyalty Program - Strong Betstar Ratings

As expected, most bookmakers sites are that promotions and rewards are always in a constant state of change. For the customer, it is more interesting if they can have constant news, and it is also important for the bookmaker to keep the customer checking in daily to see the news and promotions and rewards.

Betstar Australia has a few benefits to mention:

  • Protest Payout if a race result changes because of a protest the backed runner will still pay, even if disqualified and of course, the successful protest elevated to winner pays too.
  • Best of the best provides the security of knowing that a winner will earn dividends equal to the better of the best tote.
  • Pick your odds this is exclusive to Betstar Australia, and it allows for the customers to select a better margin in certain events.

Betting Markets - A Lot to Choose From

The moment you select the Sports section you have two menus one gives you the popular sports / Championships (NBA, NHL, EPL, Soccer, Basketball, Baseball) the second menu is the Next Sport that is going to list the next five matches about to start. If you scroll down your screen a little bit you can see the upcoming sports and you can choose between the interval available (next hour, 1-3, 3-6) to check upcoming matches.

Betstar Australia has a wide range of sports available and that goes from the popular Australian nationals like AFL and NRL and Cricket to international sports like NBA and EPL.

There is a wide coverage for Soccer and Tennis, and there is a good selection of other sports like Cycling, Golf, Boxing, and even Ice hockey. Besides all those sports and markets already discussed, Betstar Australia also caters to the novelty market that includes politics, entertainment, and even eSports.

When the subject is racing, Betstar Australia presents horse racing, harness racing, and greyhound racing with a big variety of markets like the best tote, top fluctuation, and fixed price on all of them.

  • Win
  • Place
  • Each Way
  • Quinella
  • Exacta
  • Trifecta
  • Quadrella
  • First Four

There are the wagers available on practically all race days. Every race in Australia is covered by Betstar Australia and the customers that rather turn their eyes outside Australia won’t be disappointed either.

Betstar Ratings – Sports and Race Bets

Betstar Australia also features a unique market called Jockey Challenge which allows you to pick which jockey you think will be the winner at a nominated meeting. If your selected rider wins on the day, you also win!

The winning horse rider is decided on a 3, 2, 1 points scoring system. If a dead heat occurs during any race, these scores will be split – eg. 2.5 points will be given to both winning jockeys. No more than 6 points will be granted per race. In the chance that two racers finish the day as equal champions, their fixed odds will be halved as per the dead heat rules.

Odds - Competitive and Consistent

For both racing and other sports betting, the selection on Betstar Australia is very good. The odds are very competitive offering the customers’ good opportunities. The default odds settings are decimal and there isn’t any obvious way to change the settings to fractional or American. Overall, high Betstar ratings here.

Live Betting and Streaming – A Highlights to Our Betstar Reviews

Live betting and streaming are supported by Betstar Australia and you can live bet on all events. However, due to the laws regarding online gambling in Australia, to bet on a live event you will need to call Betstar Australia, you can’t bet live through the website the number to call is 1300 238 722, and the minimum amount to bet on an event live is $20.

Betting Limits - Firm but Fair

Like any other gambling company, Betstar Australia protects itself from going bankrupt by enforcing stringent win limits on racing and sports bets. Looking at the page where they break down the win limits, it can seem a bit complicated when it comes to horse racing, especially, as there are different win limits across different parts of the world. We hope to simplify it. Below is a simplified guide to Betstar Australia’s win limits, hopefully, it will help you to understand how the win limits work a bit more clearly. If you want to see the full win limit breakdown, this can be seen on their FAQs page.

  • Racing Multi bets Max pay-out of $300k on racing
  • Max pay-out of $300k on sports or sports/racing combined multi bets
  • Max pay-out of $300k on any bet subject to Betstar Australia’s terms and conditions

Conclusion - High Betstar Ratings for Sport

The Betstar Australia Card gives users instant access to their winnings. This alone makes Betstar Australia a very attractive bookmaker. The ‘Pick Your Own Odds’ function is very helpful, especially for the seasoned punter. Betstar Australia also has reasonable maximum pay-outs, the complete breakdown can be found on their FAQs page. They are also strong proponents of responsible gambling. They even have a timer at the bottom of the page called Watch the clock session. Here you can see how long you have been on their website. We analysed other betting sites, and Betstar has a wide range of markets, unlike others that focus only on tournaments. That was quite clear after checking the Sportschamps reviews of this same subject.

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Picklebet Highlights
  • Most esports markets in Australia
  • Best esports odds available in Australia
  • Live coverage of every top game

Betstar Reviews FAQ

How do I bet with Betstar Australia?

Betstar Australia betting is super easy and quick. The first thing you need to do is sign up to Betstar Australia and deposit your funds. Once your account has the funds you can choose from all the available markets and the type of bet you want to place. For example, if you want to bet on the race you need to choose the race. Next, you will choose the horse, then the type of bet (place, each way, quinella, etc.), and finally, the amount you would like to bet and your bet is made. The same can be done using the mobile app instead of the website.

How to live bet with Bestar Australia?

Betstar Australia betting is super easy and quick. The first thing you need to do is sign up to Betstar Australia and deposit your funds. Once your account has the funds you can choose from all the available markets and the type of bet you want to place. Check the odds of the bet you want to place and then you will have to call to place a live bet. The number to call is 1300 238 722.

Why Betstar Australia doesn’t offer live streaming betting?

Betstar Australia does offer live streaming, but Due to Australia’s Interactive Gambling Act, live betting isn’t available through the website or app. This means that to place a live bet you will need to make this bet by phone, the number to call is 1300 238 722.

If I have a problem with Betstar Australia what do I do?

First of all, Betstar Australia has an amazing FAQ section that can offer solutions for the majority of doubts or problems you might encounter while using the site. If your problem can’t be solved by checking the FAQ you can contact customer support or by email via or by calling 1300 238 782.

Why does Betstar Australia promote responsible gambling?

Just like any other fun activity, gambling can turn into a problem if not done responsibly. That means knowing your limits. For that reason, Betstar Australia proactively encourages responsible gambling. Allowing the customer to set their gambling limit. And by educating both their staff and customers about responsible gambling. That way, gambling can continue to be fun and enjoyable for all.

Overall Conclusion to Our Betstar Reviews

When you look at Betstar Australia as a whole, it’s quite clear why it is one of the favourite online bookmakers out there. They developed the site and the mobile app to a high standard and made them easy to navigate.

The navigation menu on the left-hand side makes searching for a particular sporting event extremely simple. And if you want to jump straight into the action but don’t have a particular sporting event in mind, you can use the Next Racing and Next Sports widget near the top of the page. Betstar Australia features many horse racing events, as this is one of Australia’s favourite sporting events, but even if horse racing isn’t your thing, there are a lot of markets on their website for you to choose from.

The Betstar Australia Visa Card is another extremely strong point when you analyse the possibilities it provides since you have access to your winnings almost instantly and you can use that card on any ATM or at any terminal that accepts the normal visa card.

betstar Sports
Rating follows
  • Horse racing is heavily featured on Betstar Australia but still has a wide range of other markets, similar to Bbet Australia
  • Live betting and streaming is available for punters
  • Strong proponents of Responsible Gambling
T&Cs apply, 18+
Our Team
Noah EzraMegan JonsonKane Gregan
Noah Ezra
Noah Ezra
Megan Jonson
Megan Jonson
Kane Gregan
Kane Gregan
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