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Palmerbet Australia Review 2024: Is Palmetbet scam or legit?

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Palmerbet are a familiar sight at Australian racecourses, where they have provided bookmaker services for 30 years.  In 2013, they launched their online sportsbook, intent on “revolutionising the Australian wagering market”, and our ratings will show if they have succeeded.

Palmerbet Australia is a family-owned business that operates from Sydney racecourse, and its main offering is horse racing, but that is not to say its sports betting side is lacking in any respect.  So, is Palmerbet reliable?  We know that it is licensed by Racing NSW, and Palmerbet reviews from happy punters suggest that it is, so let’s find out.

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Palmerbet: Pros & Cons
  • A family-owned Aussie bookie with very high standards
  • Highly competitive odds for horse racing and other sports
  • Free racing tips for members of the Palmerbet blog
  • Excellent native apps for both iOS and Android devices
  • No live streaming is currently available
Payment Methods
Bank Transfer
Visa
Mastercard
License
New South Wales
Company
Palmer Bookmaking Pty Limited
Founded
2012
Website
palmerbet.com
Available Languages
EN
Customer Support
Email Support
Email
contact@palmerbet.com
Overall Rating
Rating follows
Last Updated on 29/09/2024
Fact checked by: Megan Jonson

Usability, Look and Feel – Top Palmerbet ratings for a very tidy and organised website

During our Palmerbet reviews we spent a lot of time exploring this operator’s website and found it to be exceptionally well organised and for want of a better description, neat and tidy.  By that we mean everything had its place and was easy to find, requiring minimal clicking and scrolling to view it.

It is also easy to see that horse racing is the priority of this operator’s website, in a similar way to Neds Australia which is another site that specialises in horse betting.  Racing always features right at the top of the page and the icons representing it are coloured blue to set them apart from the green ones for sports.

You will find no difficulties navigating the website, which is intuitive and very fast-loading.  During explorations, we also noted that every web page is https:// secured, as certified by Sectigo Limited.  This is an important factor and one that we always check, for example we also gave high Pointsbet ratings for the same attention to detail.

Palmerbet Australia has also developed two native apps for users of both iOS and Android devices.  Both are very light on resources but in terms of functionality, they both have all the same features as the main website and are equally well designed, making them a pleasure to use and also earning top Palmerbet ratings from our reviewers.  Both apps can be downloaded directly from Palmerbet’s website, rather than having to go to an app store and search for them.

Payments – Our Palmerbet reviews showed all of the usual payment options and more

Deposits

You will find all of the standard deposit methods available when you open an account with Palmerbet Australia and once you have fulfilled the operator’s verification processes, you can also use PayPal to deposit to your account.

POLi, Visa or MasterCard debit and credit cards have a $10 minimum transaction requirement and for BPay it’s $25.  You can also use bank transfer, which is subject to the minimum transaction value applied by your bank, so you will need to check that out in advance.

Withdrawals

Withdrawals can only be made using your credit card or bank account at the present time and Palmerbet does not specify a minimum withdrawal for these options.  This is fairly standard for Australian operators and our Betstar reviews showed the same options.  At the time of writing there were no details relating to PayPal transactions, presumably as this is a relatively new addition for Palmerbet.

Before requesting a withdrawal from this operator, it is essential that you have completed all of the necessary verification processes, we cannot stress this point strongly enough.  Although Palmerbet makes it entirely clear what needs to be done, our Palmerbet reviews showed that the operator often receives negative contact from punters who have failed to complete the process correctly.

Minimums

Although Palmerbet applies a minimum deposit of just $10, some account funding sources may require a higher amount.  For betting online, the minimum is $1 and for all telephone betting it increases to a $50 minimum.

Maximums

There is no maximum betting amount stated but there are maximum payouts applicable.  Our Palmerbet reviews included looking through the operator’s T&Cs and we found the subject of maximum payouts is covered extensively by two documents, titled as ‘Race Betting Rules’ and ‘Sports Betting Rules’ which you can find under the Terms and Conditions menu option at the bottom of each web page.

Due to the vast number of markets and acca bets on offer from Palmerbet Australia, the maximum payout figure varies considerably and it is too complex a subject to cover in full detail here.

Bank Transfer
Visa
Mastercard

Customer Service – Our Palmerbet reviews found the customer service team friendly and helpful

It was great to see that Palmerbet has this side of its business completely under control and orderly as well.  The answers to the majority of questions are covered in an extensive FAQ section on the website.  In addition, Palmerbet’s T&Cs are divided into relevant sections, making it especially easy to locate the information you might need there.  The most important ones for punters are the Horse Betting Rules and Sports Betting Rules, which contain vital details of the wagering rules applicable to any type of bet.

The customer staff themselves are extremely friendly and always ready to assist you with any questions or problems that may arise.  You can contact them between 08.00 and 18.00 every day of the week on the customer support telephone number, or by email 24/7.  Most calls are answered within one minute, even at busy times and email enquiries should receive a response within 24 hours.

As with most gambling sites in Australia, this operator receives very few negative reviews and those that we did find were mostly related to delayed withdrawals, which was something we addressed and found it is often ‘pilot error’ that causes this issue.

It is important for all Palmerbet punters to understand that this sportsbook applies the stringent ID and account verifications that are demanded by its licensing.  As a consumer, you must also abide by those and provide sufficient evidence of your identity, residence and ownership of any account funding source under Australian law.  If you fail to do this, you will encounter delays with making withdrawals.

Licence and Security – Very high Palmerbet ratings for security and additional punter protection

As we mentioned earlier Palmerbet Australia is entirely family-owned and operated.  It is licensed under the auspices of the NSW Government and is the holder of a Gaming & Racing Licence under OLGR regulation.  In addition, the operator is financially guaranteed by the NSW Bookmakers Co-operative.

So is Palmerbet secure?  Our Palmerbet ratings revealed that nothing is left to chance in that department.  Alongside our usual website security checks, we also found that Palmerbet uses 128-bit SSL encryption and asymmetric session key technology to ensure secure online transactions from any device.

New South Wales

Palmerbet has very stringent standards when it comes to data privacy too.  All of your personal data is held securely with 2048-bit encryption and the operator also guarantees openly on its website that it will not share your personal details with any third parties.  Palmerbet has left no stone unturned and has therefore achieved our highest Palmerbet ratings for security.

Palmerbet Australia FAQs

🏆 Is Palmerbet the best Aussie bookie?

We are sure that the owners and staff of Palmerbet Australia would definitely say yes!  But it’s always best that you make your own mind up, and there is a really easy way for you to do just that.  If visit GamblingGuy.com AU, you can read our in-depth review of Palmerbet and all of the other popular Aussie brokers, such as our Unibet review, or our Smarkets ratings!

🏇 Can I bet on US or UK horse racing at Palmberbet?

Palmerbet is a truly horse racing orientated bookmaker, if you can’t find it, then it’s not worth a punt.  For more details about Palmerbet’s coverage of racing, the odds on offer and this operator’s huge range of side betting opportunities, take a look at our up to date and honest review of Palmerbet to find out more.

👀 Can I watch any sports live?

A big part of our approach to reviews is to check for live streaming, as we understanding how important this inclusion can be for bettors. To find out if Palmerbet offer this vital service, then check our Palmerbet reviews for full details or even check out more reviews like our JenningsBet review if we’ve got you hungry for more in-depth looks

💬 Is there a live betting service at Palmerbet?

Live betting is one of the most interesting innovations in the world of online betting in the last decade, so we naturally checked for this when conducting our Palmerbet reviews. To check out exactly what this exciting sportsbook has on offer, you can visit GamblingGuy.com to read through our thorough analysis.

There are several ways to contact Palmerbet and the ‘best’ one depends on the nature of your enquiry.  Our Palmerbet reviews cover all of the bases, so you can find out anything else you need to know about this great Aussie sportsbook. We dig deeper beyond the contact methods too, looking at everything from whether or not Palmerbet makes for a good football bookmaker, how their odds compared to competitor, whether their bookmaker app performs well, and much more besides.

Conclusion

In every part of our Palmerbet reviews, we have found this operation to be wholly reliable.  Whilst it is every bit the old-style bookie, it has embraced change and new technologies in an incredibly good way.

Although it is a completely different type of business to that shown in our Ladbrokes reviews it stands up well to global competition.  Palmerbet has the benefit of 30 years of odds-making experience behind it, so you also have an online operation that is using that experience and knowledge to provide access to exceptional sports betting opportunities for Australian residents.

The very few limitations of Palmerbet Australia, such as the lack of online streaming or live chat access to customer support really do become very minor issues when compared to the service and fantastic odds available from this unique operator.  We therefore have no hesitation in applying top Palmerbet ratings and recommending Palmerbet to you, especially if your main interest is horse racing.

Our Team
Noah EzraMegan JonsonKane Gregan
Noah Ezra
Noah Ezra
Editor
Megan Jonson
Megan Jonson
Editor
Kane Gregan
Kane Gregan
Editor
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