Palmerbet are a familiar sight at Australian racecourses where they have provided bookmaker services for 30 years. In 2013, they launched their online sportsbook, intent on “revolutionising the Australian wagering market” and our Palmerbet ratings will show if they have succeeded.
Palmerbet Australia is a family-owned business that operates from Sydney racecourse and its main offering is horse racing, but that is not to say its sports betting side is lacking in any respect. So is Palmerbet reliable? We know that it is licensed by Racing NSW and Palmerbet reviews from happy punters suggest that it is, so let’s find out.
Palmerbet: Pros & Cons
- A family-owned Aussie bookie with very high standards
- Highly competitive odds for horse racing and other sports
- Free racing tips for members of the Palmerbet blog
- Excellent native apps for both iOS and Android devices
- No live streaming is currently available
During our Palmerbet reviews we spent a lot of time exploring this operator’s website and found it to be exceptionally well organised and for want of a better description, neat and tidy. By that we mean everything had its place and was easy to find, requiring minimal clicking and scrolling to view it.
It is also easy to see that horse racing is the priority of this operator’s website, in a similar way to Neds Australia which is another site that specialises in horse betting. Racing always features right at the top of the page and the icons representing it are coloured blue to set them apart from the green ones for sports.
You will find no difficulties navigating the website, which is intuitive and very fast-loading. During explorations, we also noted that every web page is https:// secured, as certified by Sectigo Limited. This is an important factor and one that we always check, for example we also gave high Pointsbet ratings for the same attention to detail.
Palmerbet Australia has also developed two native apps for users of both iOS and Android devices. Both are very light on resources but in terms of functionality, they both have all the same features as the main website and are equally well designed, making them a pleasure to use and also earning top Palmerbet ratings from our reviewers. Both apps can be downloaded directly from Palmerbet’s website, rather than having to go to an app store and search for them.
You will find all of the standard deposit methods available when you open an account with Palmerbet Australia and once you have fulfilled the operator’s verification processes, you can also use PayPal to deposit to your account.
POLi, Visa or MasterCard debit and credit cards have a $10 minimum transaction requirement and for BPay it’s $25. You can also use bank transfer, which is subject to the minimum transaction value applied by your bank, so you will need to check that out in advance.
Withdrawals can only be made using your credit card or bank account at the present time and Palmerbet does not specify a minimum withdrawal for these options. This is fairly standard for Australian operators and our Betstar reviews showed the same options. At the time of writing there were no details relating to PayPal transactions, presumably as this is a relatively new addition for Palmerbet.
Before requesting a withdrawal from this operator, it is essential that you have completed all of the necessary verification processes, we cannot stress this point strongly enough. Although Palmerbet makes it entirely clear what needs to be done, our Palmerbet reviews showed that the operator often receives negative contact from punters who have failed to complete the process correctly.
Although Palmerbet applies a minimum deposit of just $10, some account funding sources may require a higher amount. For betting online, the minimum is $1 and for all telephone betting it increases to a $50 minimum.
There is no maximum betting amount stated but there are maximum payouts applicable. Our Palmerbet reviews included looking through the operator’s T&Cs and we found the subject of maximum payouts is covered extensively by two documents, titled as ‘Race Betting Rules’ and ‘Sports Betting Rules’ which you can find under the Terms and Conditions menu option at the bottom of each web page.
Due to the vast number of markets and acca bets on offer from Palmerbet Australia, the maximum payout figure varies considerably and it is too complex a subject to cover in full detail here.
It was great to see that Palmerbet has this side of its business completely under control and orderly as well. The answers to the majority of questions are covered in an extensive FAQ section on the website. In addition, Palmerbet’s T&Cs are divided into relevant sections, making it especially easy to locate the information you might need there. The most important ones for punters are the Horse Betting Rules and Sports Betting Rules, which contain vital details of the wagering rules applicable to any type of bet.
The customer staff themselves are extremely friendly and always ready to assist you with any questions or problems that may arise. You can contact them between 08.00 and 18.00 every day of the week on the customer support telephone number, or by email 24/7. Most calls are answered within one minute, even at busy times and email enquiries should receive a response within 24 hours.
As with most gambling sites in Australia, this operator receives very few negative reviews and those that we did find were mostly related to delayed withdrawals, which was something we addressed and found it is often ‘pilot error’ that causes this issue.
It is important for all Palmerbet punters to understand that this sportsbook applies the stringent ID and account verifications that are demanded by its licensing. As a consumer, you must also abide by those and provide sufficient evidence of your identity, residence and ownership of any account funding source under Australian law. If you fail to do this, you will encounter delays with making withdrawals.
As we mentioned earlier Palmerbet Australia is entirely family-owned and operated. It is licensed under the auspices of the NSW Government and is the holder of a Gaming & Racing Licence under OLGR regulation. In addition, the operator is financially guaranteed by the NSW Bookmakers Co-operative.
So is Palmerbet secure? Our Palmerbet ratings revealed that nothing is left to chance in that department. Alongside our usual website security checks, we also found that Palmerbet uses 128-bit SSL encryption and asymmetric session key technology to ensure secure online transactions from any device.
Palmerbet has very stringent standards when it comes to data privacy too. All of your personal data is held securely with 2048-bit encryption and the operator also guarantees openly on its website that it will not share your personal details with any third parties. Palmerbet has left no stone unturned and has therefore achieved our highest Palmerbet ratings for security.
In every part of our Palmerbet reviews, we have found this operation to be wholly reliable. Whilst it is every bit the old-style bookie, it has embraced change and new technologies in an incredibly good way.
Although it is a completely different type of business to that shown in our Ladbrokes reviews it stands up well to global competition. Palmerbet has the benefit of 30 years of odds-making experience behind it, so you also have an online operation that is using that experience and knowledge to provide access to exceptional sports betting opportunities for Australian residents.
The very few limitations of Palmerbet Australia, such as the lack of online streaming or live chat access to customer support really do become very minor issues when compared to the service and fantastic odds available from this unique operator. We therefore have no hesitation in applying top Palmerbet ratings and recommending Palmerbet to you, especially if your main interest is horse racing.