Unibet is a well-established and highly reputable sports betting group that has specialised in online gambling sites since 1999. Unibet serves the global market from a number of strategic locations around the world and places a big emphasis on horse racing.
The Unibet Australia headquarters is located in Sydney and is licensed under the jurisdiction of Australia’s Northern Territory Government. Unibet offers a huge number of different sports and some highly competitive odds, but special attention is given to horse, greyhound and harness racing which enjoy a separate, location-related section on all Unibet websites.
Unibet: Pros & Cons
- Over 10,000 sports betting opportunities are available from Unibet Australia
- Horse racing, greyhound racing and harness racing have their own dedicated section
- Thousands of live streaming opportunities are available via Unibet TV
- App device requirements may deter potential clients
The Unibet Australia website is one of the most efficient and easily navigated that we have reviewed. Everything about it is pleasing to the eye, including the colour scheme and it is very responsive. The betting platform is clearly laid out and intuitive enough for anyone to master easily.
Unibet’s apps are available for Android 6.0 and up, or for iOS 13.0 or over. The minimum device requirements for both apps are quite high, but this ensures seamless operation and buffer-free live streaming. The downside is that those requirements may exclude some of you with older devices, so always check in advance that yours is suitable to avoid last-minute disappointment.
Live streaming of most sports is via Unibet TV (UTV) which is provided free of charge to all Unibet Australia account holders provided you have money in your account, or have placed a bet in the previous 24 hours. Our Unibet review established that to view horse racing, you must place a minimum bet equivalent to the amount shown in the live stream window, then you are free to view all races. Available events are clearly defined with a distinctive green icon.
One thing we really liked was the option to alternate easily between decimal, American and fractional odds for all sports. This is done using a handily-placed dropdown at the bottom-left of the main sports page and your selection loads in seconds. There is a similar option for the Racing section, but you need to be logged into your account to access it.
When you first sign up with Unibet Australia, you will be asked to select your preferred account funding source. Our Unibet review showed up these fast and popular options:
- Credit/debit card
You can also use ApplePay if you have downloaded the iPhone app. The minimum deposit applied for all account funding sources is $20 and the maximum is $10,000. As a point to note, accounts can only be funded with AUD.
All of the same methods are available for making withdrawals from Unibet as for depositing, except for POLi and there is no minimum withdrawal amount applied. Unibet ratings confirmed that the maximum time you will wait for your money is 2 working days, provided you have correctly verified your funding source in advance.
Although other operators may offer alternatives, Unibet keeps it all very simple. When we completed our Betfair reviews more payment methods were available, but withdrawals took longer, for example.
Our Unibet reviews cover all aspects of customer support, including what information the operator provides to its customers on a ‘self-service’ basis and how helpful it is. In that bracket, our Unibet ratings were high. We found plenty of assistance under the ‘Help’ menu option, which cleverly opens in a new window and provides a whole library of FAQs and ‘How To’ guides.
In terms of support from the customer service team personnel, we were suitably impressed. Our Unibet ratings are applied on the basis of testing support responses in terms of speed, attitude and knowledge. As well as a dedicated phone betting number, Unibet Australia can be contacted by email or live chat from 09.00 until 03.30 AEDT.
Email is responded to within one business day even for complex enquiries and the live chat response is instant, even at the busiest times. We were also suitably impressed that the chat is always answered by a ‘real’ person, with no chatbot in sight, so high Unibet ratings apply for that detail.
Unibet Australia is licensed and regulated by Australia’s Northern Territory Government. Since acquiring this licence in 2012, every aspect of the operation has been top class and there are plenty of Unibet ratings available to substantiate this fact.
If you had any doubts about Unibet Australia and found yourself asking ‘Is Unibet secure?’ then we can assure you that it most certainly is. Every page of its website displays ‘Let’s Encrypt’ SSL certification, two-factor authentication is required for every login to your account and additional, bank-level encryption is in place for all financial transactions.
If you want to know ‘Is Unibet reliable?’ then that brings another very positive response. Unibet is owned by the Kindred Group, along with eight other gambling sites under a variety of brand names. With a parent company publicly listed on the Stockholm Stock Exchange, it is considered a very stable and reliable business.
It is clear from Unibet ratings that this operator does reward loyal punters, but it also plays this card close to its chest. Unibet reviews have determined that these are offered individually to customers by means of a private email, rather than being available en masse like those from PlayUp Australia for example.
Although we cannot offer you specific details, Unibet ratings from satisfied punters indicate that they are more than happy with this aspect. Whilst we are on this subject, Unibet also does things a little differently to some operators, as you will see from our Picklebet reviews as a comparison.
The combination of lower than average bookmaker margins and industry-leading quantity of markets per fixture makes Unibet Australia one of the best bookmakers in the sports betting industry. Add to that the massive number of sports in both mainstream and niche markets and it becomes a winning combination for punters.
As an operator Unibet has continued to grow and improve over the years, offering more sports betting opportunities than most of its rivals. There is also clear evidence that it has mastered the art of retaining clients as well as adding new ones. Unibet reviews clearly show that this sportsbook keeps its punters happy and our Unibet ratings reflect that fact too.