CanPlay Ontario Review 2023: Is CanPlay scam or legit?

Like several online platforms in Ontario, the sportsbook and casino are in separate tabs. These can be found easily at the top of the page if you like to diversify where you spend your funds. The CanPlay sportsbook has a dark blue colorway background with light blue and white towards the center of the page. This is an excellent choice as operators don’t want the colors to distract from your performance.

The online casino has a different colorway of dark purple and white. When you decide which game to play, you are shown the logo images. This is attractive if you like to choose a game based on how enticing the picture looks. If you want to narrow down your game search, you can select the game type at the top of the page or use the search bar for a quick look. The platform is quite easy to navigate if you’re new to online gambling and want to create an account and start betting as soon as details have been verified.

If you prefer to bet on the go, you can also access the CanPlay Ontario app on your Apple or Android mobile device.

CanPlay Mobile App – Simple to download

You can download the CanPlay sports Ontario app or the casino app on a mobile device. You may be happier using the platform on the move instead of being restricted to a desktop to place wagers. This gives you more freedom to use the site and become more comfortable with it as you’ll use it more often. Your performance can also improve. For example, if you decide to watch a sports match while using the app, you can keep an eye on the bets placed, whether pre-event or in-play.

Not many operators offer a free to download mobile app to their members. Some may have a mobile-optimized site at best. Luckily, as a CanPlay user, you’ll have the efficiency and ease of the desktop site in your hands. You can also sign-up on the app if you prefer to start your betting experience on the move.

How To Open A CanPlay Account – Join in two steps

Whether you want to use the CanPlay Ontario online casino or are more of a sports betting fan, creating a CanPlay account can be done within minutes! You’ll soon start placing wagers on favorite games, and this can all be achieved in two easy steps.

You start registering by clicking on the “Join” tab at the top of the screen. You’ll be directed to a new page where you’ll be given one of two steps to creating the account. You will need to input your details in this step, including your email address and password. Once you click “continue”, an email with a link will be sent that will ask to verify it’s you.

You will then be shown step two of the sign-up process, where you’ll need to give a name, date of birth, and location and prepare for setting up the payment method. If players don’t live in Ontario, they may not be able to set up an account fully. Similarly, if under 19, it’s illegal to start online gambling in Canada, compared to 21 here in the US.

You can choose your payment option from the selection and deposit a minimum of $10 to get started. Once that is processed, you can begin placing wagers within minutes.

Our CanPlay review found that since this operator is quite new to the online sports betting scene, having launched in 2015 but recently adding a sportsbook, there aren’t many payment methods to choose from. You can use Interac, iDebit, Neosurf, Visa, Mastercard, Instadebit and EFT banking. Some of these methods won’t allow you to withdraw funds the same way, which isn’t ideal as most online platforms advise you to choose the same deposit and cash out methods to improve efficiency.

The deposits are usually processed instantly, which is great if you’re eager to get started on the platform. Their withdrawal times are also quite speedy. Despite the lack of e-wallets, you can see funds delivered within three working days, depending on your chosen method. At GamblingGuy, we created our own Ontario online casino list. You can discover different payment transaction times and decide which one is the quickest to help make your platform decision easier.

If you are still considering whether or not to choose CanPlay, you should consider the 24/7 live chat and email service available to all customers when making a decision. Although there isn’t a CanPlay Ontario phone number to contact, the site makes up for it by having a responsive team to answer queries as soon as possible. We suggest using the live chat for more urgent responses as they’re pretty instant.

You can also reach out on their social media platforms, like Twitter or Facebook accounts. You may not get a detailed response and could even be directed to your email service, but the issue will be raised with a team member. We found having a 24/7 team to be one of the best features an online platform could have. It’s perfect if you prefer to use the site out of working hours and need assistance, especially if you are a new customer.

Although a new iGaming license has launched in Ontario, we couldn’t find much information about it regarding the CanPlay Ontario sportsbook or casino. However, we found on the bottom of the homepage that CanPlay is authorized by the KGC (Kahnawake Gaming Commission) in Canada. Many online gambling sites in the region also have this license, which is legit and allows you to feel secure when betting online.

Other security measures may include their advanced SSL encryption technology, which ensures details are not being tampered with by a third party. It also means funds are safe and not susceptible to hacks or scams. We suggest that you look out for hacker emails that ask for account details, as CanPlay and any reputable online platform wouldn’t do that.

If you were hoping to find a loyalty program, you might be disappointed with CanPlay. Like some of the best online gambling sites in Ontario, they don’t always offer a VIP club for new and existing customers. However, this shouldn’t be the main reason for their operator choice as we’re sure you can take advantage of the exciting features and betting tools the site offers.

On GamblingGuy, we highlighted other platforms that offer a VIP program, and they usually are a tiered level system. You can work your way up regardless of how much money you start with. But these VIP rewards are generally beneficial for players who are more the high rollers or frequent users. As CanPlay is still pretty new to the online sports betting scene in Ontario, there may be a chance this VIP club could change, but make the most of what the sportsbook and casino have in the meantime.