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Online Gambling USA / CanPlay Review

CanPlay Ontario Review 2022: Is CanPlay scam or legit?

Read our expert review in 5 minutes. Is CanPlay Sportsbook & Online Casino safe?

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David Smith
Author:
David Smith
Last Updated:
20/11/2022
Topic:
Review
Experiences:
David tracks down all the latest Ontario sportsbooks

Canada is growing its online casino and sports betting industry for you as an Ontarian. From April 4th, the launch of the iGaming market meant operators were ready to update their services for new and existing customers.

So how does CanPlay compete? At GamblingGuy.com, we have a highly-skilled team of sports betting experts and casino game enthusiasts who put together this CanPlay Ontario online casino review. We’ll look at what makes this platform stand out from the rest and why it could be a great option.

CanPlay Ontario: Pros & Cons
  • Sportsbook and casino are available
  • Excellent range of casino games
  • Extensive sports selection
  • Competitive odds
  • No live streaming option

With the update of the iGaming regulations in Ontario, many sportsbooks can upgrade how much they can offer you. This includes a wider range of betting options across multiple sports. Thankfully, CanPlay Ontario sportsbook is one of the several operators to see updates to its platform.

CanPlay is legal in Ontario. Whether you want to use their online casino or have a go at their sportsbook, you can. Here in the US, we know that the rules for online gambling vary from state to state, so you may not use a site with the full regulations. But for you as an Ontario local, your security is a priority, so you may notice more safety checks when opening an account, which we’ll highlight below.

Usability, Look & Feel - Easy to access site

Like several online platforms in Ontario, the sportsbook and casino are in separate tabs. These can be found easily at the top of the page if you like to diversify where you spend your funds. The CanPlay sportsbook has a dark blue colorway background with light blue and white towards the center of the page. This is an excellent choice as operators don’t want the colors to distract from your performance.

The online casino has a different colorway of dark purple and white. When you decide which game to play, you are shown the logo images. This is attractive if you like to choose a game based on how enticing the picture looks. If you want to narrow down your game search, you can select the game type at the top of the page or use the search bar for a quick look. The platform is quite easy to navigate if you’re new to online gambling and want to create an account and start betting as soon as details have been verified.

If you prefer to bet on the go, you can also access the CanPlay Ontario app on your Apple or Android mobile device.

CanPlay Mobile App – Simple to download

You can download the CanPlay sports Ontario app or the casino app on a mobile device. You may be happier using the platform on the move instead of being restricted to a desktop to place wagers. This gives you more freedom to use the site and become more comfortable with it as you’ll use it more often. Your performance can also improve. For example, if you decide to watch a sports match while using the app, you can keep an eye on the bets placed, whether pre-event or in-play.

Not many operators offer a free to download mobile app to their members. Some may have a mobile-optimized site at best. Luckily, as a CanPlay user, you’ll have the efficiency and ease of the desktop site in your hands. You can also sign-up on the app if you prefer to start your betting experience on the move.

How To Open A CanPlay Account – Join in two steps

Whether you want to use the CanPlay Ontario online casino or are more of a sports betting fan, creating a CanPlay account can be done within minutes! You’ll soon start placing wagers on favorite games, and this can all be achieved in two easy steps.

You start registering by clicking on the “Join” tab at the top of the screen. You’ll be directed to a new page where you’ll be given one of two steps to creating the account. You will need to input your details in this step, including your email address and password. Once you click “continue”, an email with a link will be sent that will ask to verify it’s you.

You will then be shown step two of the sign-up process, where you’ll need to give a name, date of birth, and location and prepare for setting up the payment method. If players don’t live in Ontario, they may not be able to set up an account fully. Similarly, if under 19, it’s illegal to start online gambling in Canada, compared to 21 here in the US.

You can choose your payment option from the selection and deposit a minimum of $10 to get started. Once that is processed, you can begin placing wagers within minutes.

Payments - Standard deposit and withdrawal options

Our CanPlay review found that since this operator is quite new to the online sports betting scene, having launched in 2015 but recently adding a sportsbook, there aren’t many payment methods to choose from. You can use Interac, iDebit, Neosurf, Visa, Mastercard, Instadebit and EFT banking. Some of these methods won’t allow you to withdraw funds the same way, which isn’t ideal as most online platforms advise you to choose the same deposit and cash out methods to improve efficiency.

The deposits are usually processed instantly, which is great if you’re eager to get started on the platform. Their withdrawal times are also quite speedy. Despite the lack of e-wallets, you can see funds delivered within three working days, depending on your chosen method. At GamblingGuy, we created our own Ontario online casino list. You can discover different payment transaction times and decide which one is the quickest to help make your platform decision easier.

Customer Service - 24/7 live chat and email options

If you are still considering whether or not to choose CanPlay, you should consider the 24/7 live chat and email service available to all customers when making a decision. Although there isn’t a CanPlay Ontario phone number to contact, the site makes up for it by having a responsive team to answer queries as soon as possible. We suggest using the live chat for more urgent responses as they’re pretty instant.

You can also reach out on their social media platforms, like Twitter or Facebook accounts. You may not get a detailed response and could even be directed to your email service, but the issue will be raised with a team member. We found having a 24/7 team to be one of the best features an online platform could have. It’s perfect if you prefer to use the site out of working hours and need assistance, especially if you are a new customer.

License & Security - Regulated in Ontario

Although a new iGaming license has launched in Ontario, we couldn’t find much information about it regarding the CanPlay Ontario sportsbook or casino. However, we found on the bottom of the homepage that CanPlay is authorized by the KGC (Kahnawake Gaming Commission) in Canada. Many online gambling sites in the region also have this license, which is legit and allows you to feel secure when betting online.

Other security measures may include their advanced SSL encryption technology, which ensures details are not being tampered with by a third party. It also means funds are safe and not susceptible to hacks or scams. We suggest that you look out for hacker emails that ask for account details, as CanPlay and any reputable online platform wouldn’t do that.

Rewards & Loyalty Program - No VIP programs are available

If you were hoping to find a loyalty program, you might be disappointed with CanPlay. Like some of the best online gambling sites in Ontario, they don’t always offer a VIP club for new and existing customers. However, this shouldn’t be the main reason for their operator choice as we’re sure you can take advantage of the exciting features and betting tools the site offers.

On GamblingGuy, we highlighted other platforms that offer a VIP program, and they usually are a tiered level system. You can work your way up regardless of how much money you start with. But these VIP rewards are generally beneficial for players who are more the high rollers or frequent users. As CanPlay is still pretty new to the online sports betting scene in Ontario, there may be a chance this VIP club could change, but make the most of what the sportsbook and casino have in the meantime.

CanPlay Casino

Software

In our CanPlay casino review, we discovered there are over 800 games to choose from. So the majority of these games come from reliable software developers. These usually prevent any play issues like glitches or lagging. And they help give the customer a streamlined experience, whichever game they choose to play.

Some developers include Pragmatic Play, Microgaming, Crazy Tooth Studio, Gameburger Studios, Leander Studios, Foxium and Habanero.

Game Portfolio

Depending on where customers want to place their bets, they can choose from their casino game categories. These include table games, slot machines, blackjack, jackpot, video poker, live dealers and ‘dragon lounge’ games. Some online casinos are known to update their portfolio weekly, but we couldn’t find evidence of that here. Players can choose from Jackpot Shores, Buffalo King Megaways, Jurassic Park Gold, Lucky Clucks, Wolf Gold, Hyper Star and Temple of Medusa.

Live Casino

If individuals are looking for a live casino option, they’re in luck! However, we could only find four games to choose from, including Live Blackjack Macao, Live Blackjack Atlantic, Live Roulette Olympic and Live Baccarat Macao. If they want a more extensive range of live dealer games, they can have a look at our website with a full list of reviews to suit their betting needs.

Limits

Like with the sportsbook, there wasn’t a clear indication of what the maximum casino game betting limit could be. Each game has its own set of rules to follow. Some may be better suited to players who want to start with a small budget. Other games are perfect for bettors who are happy to spend big bucks. So players should check out their full list of games and discover which one works for them.

Product Summary & Conclusion

Overall, we found the online casino to be a good start for Ontario locals. However, there was a limited number of software providers, even though they were reliable options. Players could also only choose from a handful of live casino games, which doesn’t compare to other operators on the market. So keep in mind the betting experience may be limited.

CanPlay Sports Betting

CanPlay Ontario Online Casino FAQ

Which online casino is the best in Ontario?

There are several popular casino sites in Canada. Some have flown in from the US, like the BetRivers Ontario online casino. Whereas others are Canada homegrown, like the CanPlay Ontario online casino. Check out our website to determine what makes a casino the best and which platforms top the list.

📱Is there a CanPlay mobile app?

CanPlay has an easy to use platform if you like to use the sportsbook and if you prefer casino games. At GamblingGuy, we wanted to discover if there was a downloadable CanPlay Ontario app or just a mobile-optimized site, so find out more info on our website.

How old do I need to be to use an Ontario sportsbook?

The age range for online gambling in the US is 21, but does that differ in the Ontario market? We looked at several operators, including our TheScore Bet Ontario review and our CanPlay Ontario sportsbook guide, to determine the age limit. Check out the full details on our website.

Overall Conclusion - CanPlay is a reliable sportsbook and casino

Overall, we found the CanPlay casino and sportsbook to be excellent places to start your online betting journey. Although there are a limited number of payment options, you are still able to begin placing wagers with a minimum of $10. CanPlay could be considered one of the best betting sites in Ontario, as it’s still pretty new to sports betting. It has its Canadian regulations, but double-check the terms and conditions to see how it fairs with the new iGaming regulations.

We recommend you give CanPlay a try, especially if you’re new to sports betting in the region and want a platform that is easy to navigate and has an impressive sports and casino games selection.

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Players must be 19 years of age or older to reach the minimum age for gambling in Ontario. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) www.igamingontario.ca; or (b) www.connexontario.ca.

Players must be 19 years of age or older to reach the minimum age for gambling in Ontario. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) www.igamingontario.ca; or (b) www.connexontario.ca.

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