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Online Gambling USA / JackpotCity Casino Review

Jackpot City Ontario Casino Review 2022

Our Latest Jackpot City Review for Ontario!

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David Smith
David Smith
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If you’re looking for your next fantastic casino operator, then come and check out our Jackpot City review! This exciting casino offers every type of game you can imagine, that you can play on any device, any time.

From the hottest slot releases to the most immersive live casino titles anywhere in the world, Ontario players are invited to enjoy their favourite games at this cutting-edge casino site. Plus, download the Jackpot City Ontario app, to access all your top titles in an instant! All this and more is waiting for you at Jackpot City.

jackpotcity casino ontario
Jackpot City: Pros & Cons
  • Slick and modern website
  • Fantastic mobile-optimised site
  • Wide variety of payment methods
  • Some major games providers missing

An incredibly modern, chic and cool site that’s easy to use

The first thing that you’ll notice when you open the Jackpot City Ontario online casino site is how vibrant and inviting it is. We love the dark purple colour scheme, with a skyline of some of the world’s most iconic landmarks all put together.

This is a beautiful and well-organized site that is extremely easy to get around. You can choose from casino games or table games using the tabs at the top of the page. There’s also a handy button to jump straight to the banking section, as well as the Mobile Casino tab, which will give you details on how to download the Jackpot City Ontario app.

Finally, on the other side of the screen, you’ll find the site’s FAQ page, as well as details on how to contact a trained and professional member of staff at the touch of a button. A nice addition here is that this casino site is also available in Canadian French, as well as English.

Open a Jackpot City Ontario online casino account in under a minute

As mentioned, the Jackpot City website is extremely easy to use, and this extends to opening an account, which is a breeze. Simply go to the Sign Up button in the top right-hand corner of the screen to register your new account in under a minute.

To make sure everything is legal and above board, the first thing the site will ask is that you confirm which area of Canada you reside in. If by chance you have ended up at the generic site and you live in Ontario, the site will redirect you to the Ontario-specific page. We’ve seen this before with the 888 Ontario online casino, where they ask you to confirm if you’re a resident of Ontario. And it’s a great way to make sure players sign up to the correct site.

As is standard practice, you’ll be asked for some personal information, including your full name, address, telephone number and an email address. As long as everything is in order, you can get your account verified on the same day as you register. Just be aware that you will have to complete KYC procedures at some point.

Jackpot City mobile access for Android and Apple devices

Jackpot City Ontario online casino makes quite a big deal about their mobile casino options. Available for both Android and Apple devices, accessing the casino’s mobile optimized version via your phone’s internet browser is by far the fastest way to get into your account and start playing the games you love. Not to mention, browser-based play means access to all of the games and other services available from Jackpot City, whereas with apps you often only get a selection.

There is also a native app for Apple users to download. However, to get started with the Android version, you’ll need to head over to the site and download the ‘Android APK’ file linked under the ‘Casino App’ tab in the main navigation. On this page, you’ll also find a step-by-step guide on how to set this up on your phone.

If that’s a little too tricky, there’s no need to worry too much. With such a great mobile-optimized site, you really won’t miss the addition of an app, even if you are an Android user. It’s also worth mentioning at this point that, at present, there isn’t a Jackpot City Ontario sportsbook app, but this might very well change in the near future. In the meantime, if you want to get your sports betting fix, check out our BetMGM Ontario review, where you’ll find lots of great opportunities to wager on all your favourite domestic and international teams.

Find all your favourite payment providers at Jackpot City

Being a super modern casino, Jackpot City has a great selection of payment methods available for you to deposit and withdraw with. Traditional banking methods include wire transfer and credit and debit cards, such as Visa and Mastercard. There’s also the option to pay via the prepaid card/voucher system, Paysafecard, as well as popular e-wallets, such as MuchBetter and Interac.

Credit Card
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Deposits are instant and withdrawals are quick. Rapid transactions are one of most players’ top priorities, as we noted in our Pointsbet Ontario sportsbook review, and we love it when bookmakers and casinos offer a quick turnaround.

Just keep in mind that the casino has a 24-hour pending period, during which your request for withdrawal will be approved. That means that, as long as your KYC documents are in order, and depending on which payment method you use, you could see your winnings within the same day as you request them. This is usually the case if you use e-wallets, which offer the fastest service. And for bank transfers, credit or debit cards, you can expect anywhere up to a 5-day wait for your winnings to clear.

Offering great customer care for over 20 years

With over 20 years of industry experience behind them, the team at Jackpot City Ontario online casino knows exactly how to take care of their customers. At the bottom of the homepage, you can find links to useful assistance, like their thorough FAQ page and responsible gambling policy. There is also a button for Support, where you can find detailed explanations on how to carry out certain actions, such as verifying your account, querying deposits and withdrawals, and setting up a 2-step verification. If you want to speak to a member of staff, you can click the Contact Us button. Here you’ll find a link to the Help Portal which, rather confusingly, circles back to the Support page. But you can get there eventually!

There is a live chat feature, but it is a little bit difficult to find. That said, once we were able to locate it, the folks at Jackpot City were hospitable, friendly and knowledgeable. So although there is a slight chink in the armor in terms of organization on the site, you can contact a member of staff and have your matter resolved quickly and easily.

A fully licensed and super secure casino

With a full licence to operate in Ontario from the iGO regulatory authority, Jackpot City is perfectly legal for you to play at. Furthermore, this site uses some of the most advanced encryption technology to keep their players safe. That means that all of your financial transactions, along with your personal information, are protected at all times when using this casino, whether on your PC, laptop, tablet or smartphone.

MGA - Malta Gaming Authority
Ontario (CA)

In addition, there are further safety features at play here, including the 2-step authentication process. So it’s clear that Jackpot City Ontario online casino has your safety in mind. And when it comes to finding a trusted and reliable casino that is fully licensed, regulated and secure, Jackpot City fits the bill perfectly.

An excellent rewards scheme awaits

Another great plus point to becoming a member of Jackpot City Ontario online casino is the fantastic loyalty program they run.

With 6 different levels, starting at Bronze and going up to Privé, there are tons of benefits to be had as a valued member of the Jackpot City community. Also, you don’t have to jump through any hoops to join up. Once you’ve opened an account, deposited and started playing, you will begin to earn loyalty points immediately. And, rather enticingly, the benefits keep coming as you climb the levels with the last level being by invitation only.

We love this great tiered loyalty program, and climbing the levels is not just easy but also super fun. For full information on how to get started, you can visit the Loyalty Rewards tab on the website and see all the potential benefits for yourself!

JackpotCity Casino Casino


It’s clear from the moment you open Jackpot City that this is a state-of-the-art site that uses incredible high-tech software. You can play all of your favourite games from any device, and the mobile-optimized version of the casino is super fast and offers a great user experience.

Slingshot Studios
Crazy Tooth Studio
Evolution Gaming
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When it comes to games, Jackpot City works with some of the biggest names in the industry, including software developers Microgaming and NetEnt. The addition of these household brands, mixed with some smaller studios, means the game collection at Jackpot City is well-rounded. And the site itself has vibrant graphics and quick loading times, all thanks to the variety of software from different providers.

Game portfolio

The game collection at Jackpot City is excellent, with a great selection of the hottest slots, all your favourite table games and a variety of immersive live games from top providers, Evolution Gaming and Pragmatic Play.

While the catalogue is not as large as you’ll find at other casinos, there’s still enough where to keep pretty much every type of player happy. We love smash-hit slots, like Mega Moolah and Hyper Strike, but we also enjoy classic fruit machines and Vegas-style games, too. Plus, we like to see a casino that offers classic games, like roulette, baccarat, poker and blackjack. And Jackpot City has them all!

Live casino

Since the inception of live casino gaming, two names have emerged as industry leaders: Pragmatic Play and Evolution Gaming. And good news! You can find live titles from both of these providers at Jackpot City.

From traditional casino games, like blackjack and roulette, where you play with real dealers using cutting-edge equipment, to game show-inspired titles where you can spin big wheels and win prizes, fans of live gaming will love the selection at Jackpot City.


Table limits vary from game to game, but with such a great selection of games at Jackpot City, both high and low bettors are catered for here. If you want to start out slow, you can opt for some of Jackpot City’s low betting slots, where you can spin for as low as 10c. There are also slots that will let you put hundreds of dollars on each spin, so high rollers will also be satisfied.

Or, if you prefer classic casino gaming, you’ll find that live table games have higher buy-ins than their video counterparts. But with a wide variety of both types of game, you’re sure to find something to suit your budget at Jackpot City.

Product summary & conclusion

The Jackpot City casino is modern, fun and has a great selection of games to suit all players. While the games catalogue is on the smaller end of the scale, the quality of the games on offer here is fantastic. We love the live section in particular, and the fact that you can play on any device is an added plus point. Overall, this is a sophisticated casino site that proves it deserves its sterling reputation that it’s maintained for over 20 years.

Jackpot City Ontario online casino FAQ

🏈Is there a Jackpot City sports Ontario app?

The Jackpot City site is bursting full of all your favourite casino games. And the great news is that they have options to play on mobile devices, as well as the desktop version. If you want to know exactly what you can play on your mobile at Jackpot City, come check out our reviews. And if you want to get your fill of sports betting, then take a look at the Unibet Ontario app, too.

📞What is the Jackpot City Ontario phone number

Like all the best online casinos, Jackpot City offers its customers multiple ways to get in touch. So if you’re looking for contact information from this casino operator, take a look at our full, comprehensive review of Jackpot City.

❓Who can play at Jackpot City Ontario online casino

Jackpot City offers a wealth of opportunities for players with all sorts of tastes. From live casino gaming to the hottest slot titles on the market, you’ll find everything you need at Jackpot City. For more info on what games this casino operator has, as well as who can use the site, come and take a look at our thorough review of the site.

Final thoughts on Jackpot City Ontario online casino

To conclude our review, we had a great time at Jackpot City. The selection of games is not the biggest we’ve ever seen, but what this casino lacks in quantity, it certainly makes up for in quality. Furthermore, whatever device you’re playing on, Jackpot City offers fantastic loading times, vibrant graphics and crisp sounds, thanks to the state-of-the-art software running things behind the scenes. We especially like the Jackpot City Ontario app, but their mobile-optimized site is absolutely superb, too.

This site itself is an absolute joy, and the unique branding of Jackpot City will stay in your mind. Plus, with all your favourite payment methods on offer, a great FAQ section and excellent customer support staff on hand, we have no problem in recommending Jackpot City for your next gaming experience.

JackpotCity Casino
  • Great live collection
  • Cool site design
  • Excellent mobile casino

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Players must be 19 years of age or older to reach the minimum age for gambling in Ontario. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a); or (b)

Players must be 19 years of age or older to reach the minimum age for gambling in Ontario. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a); or (b)

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