Jackpot City Ontario Casino Review 2024

The first thing that you’ll notice when you open the Jackpot City Ontario online casino site is how vibrant and inviting it is. We love the dark purple colour scheme, with a skyline of some of the world’s most iconic landmarks all put together.

This is a beautiful and well-organized site that is extremely easy to get around. You can choose from casino games or table games using the tabs at the top of the page. There’s also a handy button to jump straight to the banking section, as well as the Mobile Casino tab, which will give you details on how to download the Jackpot City Ontario app.

Finally, on the other side of the screen, you’ll find the site’s FAQ page, as well as details on how to contact a trained and professional member of staff at the touch of a button. A nice addition here is that this casino site is also available in Canadian French, as well as English.

Open a Jackpot City Ontario online casino account in under a minute

As mentioned, the Jackpot City website is extremely easy to use, and this extends to opening an account, which is a breeze. Simply go to the Sign Up button in the top right-hand corner of the screen to register your new account in under a minute.

To make sure everything is legal and above board, the first thing the site will ask is that you confirm which area of Canada you reside in. If by chance you have ended up at the generic site and you live in Ontario, the site will redirect you to the Ontario-specific page. We’ve seen this before with the 888 Ontario online casino, where they ask you to confirm if you’re a resident of Ontario. And it’s a great way to make sure players sign up to the correct site.

As is standard practice, you’ll be asked for some personal information, including your full name, address, telephone number and an email address. As long as everything is in order, you can get your account verified on the same day as you register. Just be aware that you will have to complete KYC procedures at some point.

Jackpot City Ontario online casino makes quite a big deal about their mobile casino options. Available for both Android and Apple devices, accessing the casino’s mobile optimized version via your phone’s internet browser is by far the fastest way to get into your account and start playing the games you love. Not to mention, browser-based play means access to all of the games and other services available from Jackpot City, whereas with apps you often only get a selection.

There is also a native app for Apple users to download. However, to get started with the Android version, you’ll need to head over to the site and download the ‘Android APK’ file linked under the ‘Casino App’ tab in the main navigation. On this page, you’ll also find a step-by-step guide on how to set this up on your phone.

If that’s a little too tricky, there’s no need to worry too much. With such a great mobile-optimized site, you really won’t miss the addition of an app, even if you are an Android user. It’s also worth mentioning at this point that, at present, there isn’t a Jackpot City Ontario sportsbook app, but this might very well change in the near future. In the meantime, if you want to get your sports betting fix, check out our BetMGM Ontario review, where you’ll find lots of great opportunities to wager on all your favourite domestic and international teams.

Being a super modern casino, Jackpot City has a great selection of payment methods available for you to deposit and withdraw with. Traditional banking methods include wire transfer and credit and debit cards, such as Visa and Mastercard. There’s also the option to pay via the prepaid card/voucher system, Paysafecard, as well as popular e-wallets, such as MuchBetter and Interac.

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Deposits are instant and withdrawals are quick. Rapid transactions are one of most players’ top priorities, as we noted in our Pointsbet Ontario sportsbook review, and we love it when bookmakers and casinos offer a quick turnaround.

Just keep in mind that the casino has a 24-hour pending period, during which your request for withdrawal will be approved. That means that, as long as your KYC documents are in order, and depending on which payment method you use, you could see your winnings within the same day as you request them. This is usually the case if you use e-wallets, which offer the fastest service. And for bank transfers, credit or debit cards, you can expect anywhere up to a 5-day wait for your winnings to clear.

With over 20 years of industry experience behind them, the team at Jackpot City Ontario online casino knows exactly how to take care of their customers. At the bottom of the homepage, you can find links to useful assistance, like their thorough FAQ page and responsible gambling policy. There is also a button for Support, where you can find detailed explanations on how to carry out certain actions, such as verifying your account, querying deposits and withdrawals, and setting up a 2-step verification. If you want to speak to a member of staff, you can click the Contact Us button. Here you’ll find a link to the Help Portal which, rather confusingly, circles back to the Support page. But you can get there eventually!

There is a live chat feature, but it is a little bit difficult to find. That said, once we were able to locate it, the folks at Jackpot City were hospitable, friendly and knowledgeable. So although there is a slight chink in the armor in terms of organization on the site, you can contact a member of staff and have your matter resolved quickly and easily.

With a full licence to operate in Ontario from the iGO regulatory authority, Jackpot City is perfectly legal for you to play at. Furthermore, this site uses some of the most advanced encryption technology to keep their players safe. That means that all of your financial transactions, along with your personal information, are protected at all times when using this casino, whether on your PC, laptop, tablet or smartphone.

In addition, there are further safety features at play here, including the 2-step authentication process. So it’s clear that Jackpot City Ontario online casino has your safety in mind. And when it comes to finding a trusted and reliable casino that is fully licensed, regulated and secure, Jackpot City fits the bill perfectly.

Another great plus point to becoming a member of Jackpot City Ontario online casino is the fantastic loyalty program they run.

With 6 different levels, starting at Bronze and going up to Privé, there are tons of benefits to be had as a valued member of the Jackpot City community. Also, you don’t have to jump through any hoops to join up. Once you’ve opened an account, deposited and started playing, you will begin to earn loyalty points immediately. And, rather enticingly, the benefits keep coming as you climb the levels with the last level being by invitation only.

We love this great tiered loyalty program, and climbing the levels is not just easy but also super fun. For full information on how to get started, you can visit the Loyalty Rewards tab on the website and see all the potential benefits for yourself!