Welcome to our review of the OLG Ontario online casino and sportsbook. Here we are going to tell you about an operation that is available to residents of Ontario and see if it stands up to other operations in the province.
We’ll explore how legitimate the site is and how it works, then go into some more specific details about the sports betting options available here. Next we’ll explore the casino in detail and finish by giving an honest opinion of OLG.
OLG Ontario: Pros & Cons
- 100% legit gambling site
- Sportsbook and casino
- Excellent apps
Is OLG legal in Ontario? – a 100% legitimate operation
The OLG Ontario online casino and the OLG Ontario sportsbook (aka Proline+) are owned by the Government of Ontario, making both entirely legitimate for all players who are resident within the province of Ontario and are aged 19 years, or above.
Because OLG is primarily a lottery operator that has recently opted to launch both a sports betting site and an online casino, initially, navigation takes some getting used to. At the top of the OLG home page, there are several menu options.
The OLG Ontario sportsbook is defined as Proline+ and the OLG casino, simply as ‘Casino’. Once navigation was mastered, we found that the layout of both the sportsbook and the online casino were exceptionally clean cut and worked seamlessly, complete with really fast-loading pages throughout. Overall, an impressive site that does what it needs to do.
OLG Mobile App – choose from iOS or Android devices
A mobile app is always a desirable feature for any online betting or casino platform, and OLG is clearly aware of that fact. The OLG sports Ontario app is available for free under the name of OLG Proline, and it can be downloaded from the usual app stores, with versions for both Android and iOS devices. This is ideal as it makes it accessible to all Ontario players.
We found it to be packed with features and responsive, making it a great way to play on the go. And as Canada is a bilingual country, and this is a government owned and run platform, the app is available in both English and French with just a tap of a button.
How To Open an OLG Account – just five steps needed
There are just five simple tasks that Ontario players need to complete to get an OLG Ontario sportsbook account up and running:
Step #1 Create a new OLG Ontario sportsbook account
Click on the ‘Sign Up’ button at the top right-hand corner of the home page and fill in the form with name, preferred username and chosen password
Users must provide a permanent address within the province of Ontario if they intend to use the OLG Ontario online casino or sportsbook. Some other Canadian provinces can play lottery games only.
Step #3 Set preferences
At this point customers can choose some security questions for the OLG Ontario app (optional), select their preferred language (English or French) and confirm whether or not they would like to receive OLG updates via email.
Step #4 Review information
New applicants are asked to review all of the information they have entered so far and confirm that they have read the Terms and Conditions applicable to the OLG Ontario online casino and/or the OLG Ontario sportsbook (Proline+). Once that is done, they must click on ‘Confirm’ to proceed.
Step #5 Verify email address
The final step is a simple matter of new customers waiting to receive an email from OLG and when it arrives, clicking on the link provided. Once they’ve done that, they can log in to their account and start playing.
At the time we completed our OLG Ontario review, there were just two deposit methods available: credit card (Visa or Mastercard) and Interac online banking. Whilst the choice is small, both are safe and reliable payment options which provide instant deposits. The minimum deposit amount is just $10.
There is currently just one withdrawal option on the site, which is e-check. Withdrawal requests take between two and five days to process and for payment to be made.
Our OLG Ontario review observed that this operator is definitely on the ball where customer support is concerned. It was good to see that there is an excellent (and extensive) FAQ section on the site, which covers all of the main questions that could arise.
There is a dedicated OLG Ontario phone number, which is manned from 08.00 to 00.00 every day of the year and also a live chat option, where OLG Ontario sportsbook staff can be contacted 24/7.
We found response times were fast and the very professional staff are all bi-lingual due to this being a government run platform, so they can help customers regardless of whether English or French is their native language. This is one area where the customer service offers a distinct advantage for Francophone players.
As you might expect from an entity that is wholly-owned by the Government of Ontario, the OLG Ontario online casino and sportsbook are both a level above legit. Both the website and the OLG Ontario app are highly secure and all sensitive data is protected by 256-bit SSL encryption.
The Ontario Lottery and Gaming Corporation (OLG) holds the highest level of certification from the World Lottery Association and has won awards for OLG PlaySmart, which is an initiative designed to encourage responsible gambling in Ontario. So, Ontario players don’t need to worry about anything while using the OLG Ontario platform.
At the time we completed our OLG Ontario review, there was no traditional rewards program in place for players at the OLG Ontario online casino or for the OLG Proline+ online sportsbook. This isn’t particularly surprising for a government- run site.
However, there is a scheme in place for online lottery players and also for OLG’s land-based outlets, which is known as ‘The Winning Edge’, so it’s not beyond the realms of possibility that this feature will be extended to its other online options in the future.
This is by no means the biggest operation we have reviewed, but it does have some outstanding qualities. For example, by comparison to the Rivalry Ontario online casino, there are fewer games, but the quality of gameplay at OLG is beyond great.
There are also fewer sports than are usually found on mainstream sportsbooks, but we really liked the emphasis on Ontario sports, which more than makes up for that. Lastly, bettors and players are guaranteed a 100% safe site to enjoy their gambling.