Usability, Look & Feel – there’s a lot to take in!
Because OLG is primarily a lottery operator that has recently opted to launch an online casino, initially, navigation takes some getting used to. At the top of the OLG home page, there are several menu options – including a link to their separate sportsbook offering, Proline+.
Once navigation was mastered, we found that the layout of the online casino was exceptionally clean cut and worked seamlessly, complete with really fast-loading pages throughout. Overall, an impressive site that does what it needs to do.
OLG Mobile App – choose from iOS or Android devices
A mobile app is always a desirable feature for any casino platform, and OLG is clearly aware of that fact. This is ideal as it makes it accessible to you. Casino lovers can download the OLG app to play online casino games and bingo from their phones and tablets. The app is downloadable from the usual app stores, with versions for both Android and iOS devices.
We found it to be packed with features and responsive, making it a great way to play on the go. And as Canada is a bilingual country, and this is a provincially-owned and run platform, the apps are available in both English and French with just a tap of a button.
How To Open an OLG Account – just five steps needed
There are just five simple tasks that you need to complete to get an OLG Ontario casino account up and running:
Step #1 Create a new OLG Ontario casino account
Click on the ‘Sign Up’ button at the top right-hand corner of the home page and fill in the form with name, preferred username and chosen password.
You must provide a permanent address within the province of Ontario if you intend to use the OLG Ontario online casino. Some other Canadian provinces can play lottery games only.
Step #3 Set preferences
At this point, you can choose some security questions for the OLG Ontario app (optional), select your preferred language (English or French) and confirm whether or not you would like to receive OLG updates via email.
You will then be asked to review all of the information you have entered so far and confirm that you have read the Terms and Conditions applicable to the OLG Ontario online casino. Once that is done, you must click on ‘Confirm’ to proceed.
Step #5 Verify email address
The final step is a simple matter of waiting to receive an email from OLG and when it arrives, clicking on the link provided. Once you’ve done that, you can log in to your account and start playing.
Payments – limited, but reliable options
At the time we completed our OLG review, there are several payment methods available: These include Visa and Mastercard debit and credit cards. Whilst the choice is small, all are safe and reliable payment options that provide instant deposits. The minimum deposit amount is just $15.
There is currently just one withdrawal option on the site, which is e-check. Withdrawal requests take between two and five days to process and for payment to be made.
Customer Service – excellent support available 24/7
Our OLG Ontario review observed that this operator is definitely on the ball where customer support is concerned. It was good to see that there is an excellent (and extensive) FAQ section on the site, which covers all of the main questions that could arise.
There is a dedicated OLG Ontario phone number, which is manned from 08.00 to 00.00 every day of the year and also a live chat option, where OLG Ontario staff can be contacted 24/7.
We found response times were fast and the very professional staff are all bi-lingual due to this being a government run platform, so they can help customers regardless of whether English or French is their native language. This is one area where the customer service offers a distinct advantage for Francophone players.
License & Security – highly legit and secure
As you might expect from an entity that is wholly-owned by the Government of Ontario, the OLG Ontario online casino is a level above legit. Both the website and the OLG Ontario app are highly secure and all sensitive data is protected by 256-bit SSL encryption.
The Ontario Lottery and Gaming Corporation (OLG) holds the highest level of certification from the World Lottery Association and has won awards for OLG PlaySmart, which is an initiative designed to encourage responsible gambling in Ontario. Additionally, 100% of the proceed are reinvested in Ontario, supporting local schools, hospitals and other provincial organizations. So, you don’t need to worry about anything while using the OLG Ontario platform.
Rewards & Loyalty Program – a possibility for the future?
At the time we completed our OLG Ontario review, there was no traditional rewards program in place for you at the OLG Ontario online casino. This isn’t particularly surprising for a government- run site.
However, there is a scheme in place for online lottery players and also for OLG’s land-based outlets, which is known as ‘The Winning Edge’, so it’s not beyond the realms of possibility that this feature will be extended to its other online options in the future.
Overall conclusion - OLG is a secure all-rounder
This is by no means the biggest operation we have reviewed, but it does have some outstanding qualities. For example, by comparison to the
Rivalry Ontario online casino, there are fewer games, but the quality of gameplay at OLG is beyond great.
Lastly, you are guaranteed a 100% safe site to enjoy your gambling.
Go to OLG Casino
+19 T&C's Apply, Please play responsibly
Highlights
- Slots and table games
- Excellent game search facility
- Big Jackpot options available
