Who might find our online roulette site guide useful?
We at Gambling Guy understand that there’s a lot of different potential players of online roulette out there, all of whom may be looking for advice and guidance. There are the established players who have used a few operators already and largely know what to expect from the game, and there’s also complete newcomers whose experience of roulette thus far has predominantly been in land-based casinos – if at all.
Our online roulette guide is designed to appeal to everyone who may need it. Our goal is to help anyone, regardless of their previous history, find the perfect operator for their needs and benefit from an enjoyable online gaming experience.
Casino operator checklist: five tips for a secure and fair playing experience
When seeking to play roulette online, many people grow concerned about the security and legitimacy of the casino operators that provide the game. In an effort to address these concerns, below, we have highlighted five essentials that any reputable casino site should be able to provide.
1 – The relevant license
A license is the absolute bare minimum one should expect from a casino. A license ensures that the casino is able to meet certain high-quality standards that are set in place to make sure customers using the site are safe and protected at all times.
2 – Clear terms and conditions
Terms and conditions are a fact of life online, and are especially crucial when it comes to online gambling. A reputable operator will display their terms and conditions for using their site very clearly on their homepage. Similarly, when it comes to promotions or bonus offers, you should be able to access the terms and conditions attached to the promo – such as the wagering requirements – and the terms listed should be straightforward and simple to understand. All bonus information – such as wagering requirements – should be straightforward, so you know exactly what is required to qualify for the promo or use bonus funds.
3 – eCOGRA certification
eCOGRA is an independent body who help to ensure that online casino players receive are able to enjoy games such as online roulette with the certainty that the game is absolutely fair. eCOGRA monitor and test all of the games at a casino to ensure that the games are random, rather than influenced in the casino’s favour.
4 – Good security
Online casinos are not just casinos; they are also process payments from their customers, as well as acting as data handlers for sensitive information like debit and credit card numbers and home addresses. As a result, one should always expect an online casino to be completely secure; an SSL certificate, for example, is a must.
5 – A range of contact information
A reputable casino will also want to ensure that players can reach them if they experience issues when playing, or if they have any queries, so ensuring that players can get in touch is a big part of their customer service strategy. All good casinos will usually provide a raft of contact options for their users; a live chat service, a phone number, and an email address are fairly standard for any trustworthy casino. It’s also helpful to look for a physical address for the company who runs the casino (even if their casino is entirely online-based), as this means the casino is a professional business with a registered address.
If an operator offers all of the above, then you can be confident that your experience of playing at that casino will be as secure and trustworthy as you need it to be.
Editor’s recommendation – the best operator
Anyone wishing to play online roulette will certainly find themselves with endless options, ranging from dedicated casino sites to sports bookmakers that also provide a few casino games. However, there is one that we at Gambling Guy believe stands out above the rest: Spin Palace.
Spin Palace is an incredibly well-designed website which is easy and intuitive to use. There are numerous options for roulette – including French, European, and American variations – and these can be accessed with ease on the move thanks to the highly-functional mobile version of the site. The operator also offers a high number of payment options – which is great if you’re looking to use a payment method beyond the standard debit or credit card – and there’s also bonuses available, as well as a loyalty programme. Overall, we can’t fault Spin Palace, and it is our editor’s recommendation for the best operator for online roulette and much more besides.
This is how our experts test online roulette site operators
We at Gambling Guy take great care to make sure that whenever we review casino operators, we analyse absolutely everything that a user could possibly need to know. Our aim is to guarantee that no stone is left unturned, and that we have looked at all the different criteria required to provide an exact, accurate, and highly-reliable overview of every single operator we have featured on our site. Here are all of the different elements we examine when testing a site.
#1 – Bonus offers
The online casino world is one that is packed with a high number of different companies. For players, that’s fantastic: the more choice, the more variety and options they have to try. For the companies themselves, however, it’s a problem; the high volume of competition means that standing out from the crowd and catching the eye of players’ can be incredibly difficult.
Offering bonuses is the most common solution to the issue of competition; most online casinos will offer at least a sign-up offer as well as the occasional reload, and this is an area we pay close attention to when we’re testing every operator featured on this site. We analyse every single bonus and include our findings when compiling our full operator reviews, so our readers know exactly what they can expect if they decide to sign-up.
#2 – Usability, look, and feel
When it comes to an online casino, there’s a number of things that can attract a player to a site – but no player will stay on that site if the usability is poor. An online casino should be incredibly intuitive to use; there should be no wondering where each section leads, or how to find certain games: the entire design should be completely user-friendly.
We analyse the entire design of a site, navigating around each section and checking to see how easy everything is to find. We go through all the steps a player would if they were trying to play online roulette – or any other popular casino game – as well as the process for depositing, withdrawing, and contacting customer service. This allows us to gain a complete understanding as to how the design actually works for players, which we then include in our eventual review.
#3 – Payments
The early online casinos had relatively few options in regards to payment methods; it was debit or credit cards, and not much else to choose from. Times, however, have changed: now, casinos have a wealth of ways to accept deposits from players and payout withdrawals – and it’s our job to find out exactly which options every operator we review provides.
In addition to checking the basic information about which payment methods can be used on each site, we also look at any potential restrictions that certain methods may incur – for example, a deposit via an e-wallet can sometimes nullify a potential bonus. We also assess important considerations such as deposit and withdrawal fees (if present), as well as any limits there may be, and then include every piece of essential information in our reviews.
#4 – Customer service
When playing at an online casino, there is a physical distance between the player and the casino – which is, of course, advantageous in many ways, such as allowing players to play their preferred casino games from their own chosen location. However, the physical distance does mean that it’s difficult to ask for help: unlike when playing in a land-based casino, there’s no option to quickly ask the nearest staff member for assistance.
Customer service is therefore a critical component of what makes a good online casino. While that physical separation between players and staff of the casino will always exist, it can be – at the very least – mitigated by the inclusion of an excellent customer service provision, which should ideally be easily contactable by live chat, email, telephone, or all three. We determine which options are available, any costs that may be incurred (such as call costs), and the user language options that are available at every casino we test.
#5 – Licence and security
Online casinos are very tightly-regulated in order to ensure two particular necessities are met: that the casino delivers a fair (i.e. making sure the house does not have an unfair advantage) and a secure (user details, including payment information, are protected at all times) experience to each individual player.
As well as checking all basic regulations are met and that the requisite licences are in place, we also check to see if the casino has any certifications – such as eCOGRA or GamCare, and what measures are in place to make sure that minors are not able to access the casino.
#6 – Rewards and loyalty programmes
Loyalty programmes, VIP clubs, and casino rewards are very common at online casinos. Usually offered in an effort to ensure players return to a specific casino rather than venturing to a competitor, these programmes can help to enhance the overall gaming experience by providing a few nice extras alongside your standing play. If such programmes are available, we look into all the necessary details and include the most pertinent information in our eventual review.
#7 – The sports betting offering (if applicable)
Not all online casinos offer sports betting, so for those that don’t, we set this question aside and move on. For those that do offer a sportsbook, however, we pay close attention as part of our complete review of the establishment.
We check everything from the markets available to the quality of the odds that are offered, and we’ll even check to see if any sign-up or ongoing offers are available to those who wish to play casino games and place bets on their favourite sports all in the same place.
#8 – The casino
When we have checked all of the above points, we finally have to turn to the most crucial consideration of all for anyone seeking a new online roulette operator: the casino itself. The choice available is our first consideration here; we understand that users will always appreciate variety, so we will evaluate the casino to see if this need is met with a wide-ranging provision across slots, table games, and similar options.
In addition, we’ll also look at how well the casino section of the site performs, making sure that each game opens quickly and plays well. To ensure the information we provide to our readers is as accurate as possible, we also make sure we verify the gameplay quality across a range of different devices.
#9 – Poker
Aside from roulette, poker is undoubtedly one of the most well-known online casino games and is therefore a vital inclusion in any test of a casino operator. We look at the range of rooms available and the types of poker that can be played at each casino.
#10 – The conclusion
Finally, we step back and assess everything that we have learned by going through each of the areas above and come to an overall conclusion about the casino. By the time they reach this point, readers should feel that they know the casino inside out, and that they know exactly what to expect if they decide to try that casino for themselves.
Finding the right online roulette site operator for you
If you have decided that you wish to play online roulette, your next decision is which of the many operators will be the right choice for you. To an extent, this selection will always be at least somewhat dependent on your own personal preferences – but knowing which areas to focus on can help you slim the options and find the right choice.
It’s worth thinking about what you want from an operator, and then read through the Gambling Guy casino operator comparisons to see which operator lines up best with your requirements. Our operator comparisons provide an in-depth look into each individual operator and what they can offer, so you’re sure to be able to find the right online roulette site operator for you after reading through.
Checklist: This is how you find YOUR perfect casino
As we have discussed, our operator comparisons should be able to assist you in finding the right casino for online roulette. However, our operator reviews are best used by understanding what you want from an operator first and foremost; if you’re not sure, here are the questions you can ask yourself to help settle on your priorities, which you can then cross-reference with our operator comparisons:
- Do I want to be able to play via an app as well as on a desktop site?
- Do I just want to be able to play online roulette, or are other game options important too?
- Do I want to be able to join a VIP programme or loyalty club with the casino?
- Is the option to play at a live casino important to you?
- Do I want to play standard roulette, or would I like other, more innovative options too?
- How do I want to be able to contact the customer services of the casino if I need to – live chat, email, phone?
- What payment methods do I want to be able to use?
- Do you want to be able to place sports bets with the same operator, or is a casino-only website sufficient for your needs?
Roulette is an incredibly popular game, so it’s no surprise that many casino operators offer include this classic game amongst their casino offering. If you are looking to try online roulette for yourself, then consider three particularly important factors: checking that any operator you are considering is completely licensed, verifying the security of the site, and making sure that the gameplay is completely fair. If all of these elements – in addition to the other points we have touched on above – are in place, then you should be able to make the most of your online roulette experience.