Best Canadian Gambling Sites / BitStarz Casino Complaints 2024

How to File a Complaint about BitStarz in 2024?

Last Updated on 14/06/2024
Fact checked by: Dean Johnson

Filing Complaints at BitStarz

bitstarz reviewsWant to know what the most common BitStarz casino complaints are? Take a look below and see the most common complaints and find out how you can resolve these issues.

The good news is that most people seem to have a perfectly good time at BitStarz. However, there’s always the chance that something might go wrong. So we’ve prepared this guide that explains how you can fix any problems. Keep reading to see what you have to do if you have any BitStarz casino complaints!

The BitStarz customer complaints procedure

The BitStarz terms and conditions contain a thorough complaints procedure. This explains how you can contact customer support either via live chat or email if you have any problems. If the problem persists, your complaint will go higher up in the company until there is a satisfactory resolution.

The most common BitStarz complaints 

We found that most complaints about BitStarz tend to fall into the following categories. Take a look and see how you can fix any of the following issues:

Game rules

Even our choice of BitStarz best game will have rules that you have to abide by. Read the rules first and get help from customer support if there is anything about the game rules that you don’t understand. 

Deposit not showing up

It’s important to wait a little while for your deposits to go through as all crypto payments will require a delay for confirmation that is dependent on network activity. 

Verification issues

You have to click on a verification email to complete your signing up. Check that this email hasn’t been sent to your junk folder. 

Bonus problems

Always take the time to read through the bonus terms and conditions before you claim any casino bonus. This way you won’t get caught out by any small print.

Conclusion – All you need to know about making BitStarz customer complaints

We’ve shown that BitStarz is a crypto casino that takes any complaints very seriously. It’s got a rigorous complaint procedure and a great customer support team who are waiting to hear from you. Plus we’ve shown that most issues can be swiftly resolved. So be sure to check back here to see what you need to do if you have any problems at BitStarz!

BitStarz casino complaints FAQ 

❓What are the main BitStarz pros and cons

Read our guide to see what the main pros and cons are of using BitStarz and we’ll even examine what the most common BitStarz casino complaints are. Perfect for seeing whether it’s worth becoming a BitStarz VIP!

👀Where can I get help with a BitStarz withdrawal?

Having problems with a withdrawal is one of the most common BitStarz casino complaints. So read our guide to see how you can resolve this and we’ll also outline common complaints regarding things like the BitStarz minimum deposit threshold.

🔐Why can’t I access my BitStarz casino login?

Not getting your login is another one of the most common BitStarz casino complaints and it could be as a result of trying to use a BitStarz cheat code. Read our guide and see how you can overcome this issue.

Players must be 21 years of age or older or reach the minimum age for gambling in their respective state and located in jurisdictions where online gambling is legal. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) the Council on Compulsive Gambling of New Jersey at 1-800-Gambler or; or (b) Gamblers Anonymous at 855-2-CALL-GA or

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