Our Captain Cooks Review 2020
Captain Cooks Canada Review - Scam or Legit? GamblingGuy Tests 2020
The internet is awash with hundreds of exciting online casinos, but how do you know which of these are safe, and which are scams? If you’re reading this, then it means you’re already on the right track.
Our experts have done their homework to present this factual and unbiased Captain Cooks Casino Review for Canada.
Captain Cooks Casino was established in 2000. It boasts an impressive portfolio of games powered by Microgaming, an award-winning software provider.
With licenses from the Kahnawake Gambling Commission, as well as the UK Gambling Commission and Malta Gaming Authority, we can safely assume in our Captain Cooks Casino review for Canada that it isn’t a scam.
So, what does it offer? Is it a casino worth investing your time and money into? Read on to find out more.
Captain Cooks: Pros & Cons
- Massive portfolio of over 500 games powered by Microgaming.
- An attractive welcome package with bonuses and '100 chances to win.'
- Over 15 progressive jackpots across all games
- Multi-casino Loyalty Program with fantastic rewards
- No live casino, live poker, or live table games
Online casinos use bonus offers, free spins and promotions, to attract new customers. If you’ve looked online even a little, you’ll find that just about every gambling site has promotional offers.
Of course, these vary, with some sites having better offers than others. At Gambling Guy, we’ve done the hard work for you. Check out our casino bonus section if you want to know more about the hottest bonus offers.
If you’re reading this Captain Cooks Casino review for Canada, you’ll also want to know more about what kinds of bonuses and sign-up offers are available from this operator.
Captain Cooks Casino is well-known for its unique welcome package that’s only available to new users. Make an initial deposit of $5, and you’ll get “100 chances to become a millionaire”. This clever marketing lingo translates into a $25 bonus that can be used to place 100 $0.25 bets on any of the progressive jackpot slot games.
That’s not all. You’ll still get matched bonuses for your second to your fifth deposits, each of which requires a minimum deposit of $10.
The second, and fifth, deposit carries a 100% matched bonus, up to $100. The third deposit has a 50% matched bonus, up to $150. The fourth deposit only has a 25% match bonus, but you can get a generous maximum of $125 from it. Click here to see what you’ll get with a Bet365 promo code in Canada.
However, the wagering requirements for each bonus differ, so remember to consider this. During our hands-on testing for our Captain Cooks Casino Review for Canada, we found that the actual wagering requirements are listed right towards the bottom of the full casino terms & conditions.
The sign-up offer requirements are summarized as follows:
- You’ll only be able to withdraw your bonus and winnings once the play-through requirements have been met for each individual deposit.
- First and second deposits require a 200 times play-through before your bonus balance can be converted to cash.
- After that, your third and fourth and fifth deposits require a 30 times play-through before you’re able to withdraw your bonus winnings.
- You can withdraw your winnings after your first and second deposit requirements have been met, but you’ll forfeit the third, fourth and fifth matched bonuses.
Weekly bonuses are also frequent, with increased value for loyal customers. You can learn more about this in a later section of our Captain Cooks Casino review for Canada.
Always make sure you read and understand all terms and conditions before committing yourself. This will make it easier for you to fulfil the requirements efficiently while maximizing your potential bonuses.
During this Captain Cooks Casino review for Canada, we found the simplicity of the platform enjoyable, with easy-to-navigate sections. On the homepage, you’ll be greeted by the cheerful smiling faces of previous jackpot winners, accentuated by the signature black and gold theme.
You’ll find what you’re looking for easily, as well as a comprehensive FAQ section. In Play Mode, your Cash Account and Bonus Account are separate, so you can easily keep track of your bonuses.
As mentioned earlier in this Captain Cooks Casino review for Canada, users are not only spoilt for choice but can also enjoy the superb game graphics developed by Microgaming.
Although you can’t get a Mobile App from the Play Store or Apple Store, you can download the APK directly from the site. Alternatively, you can log in directly from your device browser and play your favourite games on the mobile site.
Our Captain Cooks Casino review for Canada found that payment methods for this operator include debit and credit cards like Visa, MasterCard and Maestro. PaySafeCard, Skrill, ecoPayz and Neteller are also available options, as well as direct bank and wire transfers.
If you’re reading this Captain Cooks Casino review for Canada, you’ll be able to use CAD$, EFT, or eCheck. All of these can be used for both deposits and withdrawals, barring prepaid cards.
Withdrawal times for e-Wallets are usually quicker than other methods, taking between 1 to 3 days. Debit and credit cards take 3 days with direct bank/wire transfers coming in last at between 6 to 10 days.
If you’re reading this Captain Cooks Casino review in Canada, you’re also in luck because CAD$, EFT and eCheck also take between 1 and 3 days. That’s why we recommend these payment methods, as they’re convenient and quicker than the others.
However, all withdrawals are subject to a mandatory 2-day waiting period, whereafter standard processing times will still apply. This means in the best-case scenario, you’ll get your winnings in three days, and in the worst-case scenario, if you’re using a direct bank transfer, you’ll have to wait 12 days.
We’ve noted in our Captain Cooks Casino review for Canada that no fees are charged for deposits or withdrawals, but always double-check with your bank or provider. Direct bank transfers will set you back $50 for withdrawals (and $100 for withdrawals over $3000).
Our Captain Cooks Casino review for Canada strongly believes customer service is a vital component of any successful online casino. Getting the help you need when you need it shouldn’t be like pulling teeth.
If your query can’t be resolved by consulting the extensive FAQ section found on the Captain Cooks Casino site, there’s an email option as well as a live chat button you can use at any time.
As we found during this Captain Cooks Casino review for Canada, users don’t have a toll-free number to call. If you really want to, you can call the international customer support numbers, but standard rates will apply, so we imagine this can become pricey. With Live Chat available 24 hours a day, 7 days a week, we doubt it will be necessary, though.
Moreover, if English isn’t your mother tongue, you can contact customer support in French or Dutch, and even play in those languages too.
During our Captain Cooks Casino review for Canada, we found that it operates in many countries across the globe and holds licenses from the Malta Gambling Authority, UK Gambling Commission and the Kahnawake Gaming Commission. These authorities impose strict regulations on online casinos, so you can be sure that Captain Cooks Casino is no fraud.
It’s also a member of the Internet Gaming Council, which only endorses online casinos that are safe, responsible and regulated.
The internationally accredited testing agency eCogra (e-Commerce Online Gaming Regulation and Assurance) has certified Captain Cooks Casino and, furthermore, conducts independent audits once a year.
With rigorous oversight by the above regulatory bodies, and cutting-edge 128 bit SSL encryption, you can rest assured that your private information and funds are safe and secure at all times, and that you’re getting a fair and secure gambling experience when using this site.
In this part of our Captain Cooks Casino review for Canada, we’ll take a look at the Loyalty Program on offer. It’s actually managed by the Casino Rewards Group, which has over 15 other casinos. The program itself is simple.
Once you’re a member of the casino, you’ll be automatically included in the Casino Rewards Loyalty Program. Every time you play, you’ll be rewarded with VIP Loyalty Points. 100 points get you $1, but you’ll need 1000 points before you can redeem them for casino credits.
As you work your way up through the 6 Status Levels, your benefits will increase. Expect to find perks like bigger bonuses, exclusive promos, VIP Support, birthday gifts, special games, and even a VIP Host. You’ll also get more entries into the VIP Jackpots and Time of Your Life Sweepstakes.
As you can see from our Captain Cooks Casino Review for Canada, this online casino is 100% safe and reliable. Governed by strict regulatory authorities, it’s also independently audited on a regular basis to ensure fair game practices, with an average payout rate of 95%.
It’s clear from our Captain Cooks Casino review for Canada that, while not the largest competitor in the market, it’s still in a league of its own when it comes to the sheer assortment of games on offer.
In partnership with Microgaming, you can expect to find world-class slots, progressive jackpots, and a fantastic medley of video poker and table games.
Although we found in our Captain Cooks Casino review for Canada that it doesn’t currently have a Live Casino or offer sports betting, you’ll still be blown away by its 500+ games, dynamic graphics and excellent customer service.
The welcome bonus, despite having steep wagering requirements for the first two deposits, still has a lot of substance. You’ll get “100 chances to be a millionaire” on your first deposit, and an accumulated total of $475 is what you can get in potential bonuses with your third, fourth and fifth deposits.
All in all, our Captain Cooks Casino review for Canada has found a noteworthy competitor that we hope to see expanding in the near future.