Bonus Offer – Uncovering the Captain Spins Free Spins & deposit match promotion
We start our Captain Spins review Canada looking closer into the bonuses the site has to offer. As one of the new online casinos Canada, we expected Captain Spins to be offering its new customers a healthy welcome bonus to entice them in – and they didn’t disappoint.
Once users have sorted their Captain Spins login, they become eligible to receive the new player welcome package. Claimed over four deposits, new users can receive up to $1200 and 260 Spins.
When making your first Captain Spins deposit, the betting operator will honour your deposit in entirety up to $300 & gives you 50 free spins. Your second, third and fourth deposits will also see a deposit match up to $300, as well as 60, 70 and 80 free spins, respectively.
As with any online casino bonus Canada, be sure to check the terms and conditions of any bonus or promotion you are offered before opting-in. Our Captain Spins Casino Review uncovered that the current sign-up bonus funds must be used within 30 days, bonus spins used within ten and be wagered 35 times before you can withdraw your winnings.
Usability - Within a few clicks, you can be joining in on some great glitch-free gaming!
Next, our Captain Spins casino review takes a closer look at the overall design and usability, proving once again why this casino is a must-visit option.
The site is easy to navigate and boasts a simplistic but informative design allowing its users to search for their preferred games by name, provider, type, or you can head straight to their live casino.
The colours of blue, red, white and black run throughout the site, and the mobile-friendly version of the Captain Spins site features many of the games available on the desktop.
Although there is currently no Captain Spins app available for the site, the mobile user-experience is not tarnished at all – quite the contrary, in fact. You can create your account, make deposits and withdrawals, browse the availability of games from the lobby and join live casino games with no noticeable game-play differences to that of the desktop version.
The home-screen showcases the site’s current most popular casino games, top new games, current jackpots available and a rolling display of recent winners.
The most important aspects of your online casino experience are never more than a few clicks away. Allowing users to deposit and withdraw from their account, review the Captain Spins’ terms and conditions, or find a seat at the live casino in no time at all.
Payments – Check your Captain Spins Withdrawal Time before selecting your payment method
How easy is it to deposit into your Captain Spins account? Can I expect any fees attached to my transactions? What are the maximum withdrawals associated with my account? All of these burning questions are answered below in our Captain Spins casino review.
The Captain Spins Casino offers its users the ability to deposit and withdraw using the fastest and safest banking methods available. These are roughly on par to the payment methods found in our Quatro Casino review.
Canadian users can benefit from using Interac, Visa, Mastercard, Skrill, Paypal, and Neteller, amongst others. Deposits are set at a standard $10 across the board, with maximum withdrawals set at $5,000 per week. You can deposit and withdraw at ease when using the same deposit & withdrawal method; however, Captain Spin reviews and may ultimately interrupt any transactions that are withdrawn using a different payment type.
Our Captain spins review Canada has highlighted the need to check your chosen payment method before withdrawing any funds, as some payment methods will incur a small fee, as well as providing differing withdrawal times (varying between 1-7 days).
Customer Service – 24/7 Live Support available to answer any Captain Spins Betting queries.
Captain Spins prides itself on giving every player first-class customer service and scores highly in the customer service category of our Captain Spins review.
The only area we found Captain Spins to fall short was their FAQ section. You can access their support page easily by heading to “Support,” to be greeted by 5 FAQs and a brief summary offering help with troubleshooting. Taking into consideration how young this betting platform still is, we are sure more FAQs, and potentially a dedicated FAQ/self-help platform, could be added at a later date.
Despite lacking in self-help options, our Captain Spins Casino Review highlighted just how fantastic, fast and knowledgeable their customer service agents were, answering any questions and queries in a professional and timely manner.
We can speak first-hand regarding their live agents, finding them to be polite, responsive and transparent in their answers. The live support is accessible via the chat box in the bottom right-hand corner of your screen and has a variety of available languages, including Canadian English & French.
For any problems that are not of an urgent nature, we recommend using the Captain Spins email service. You can contact the site at [email protected] and expect a knowledgeable customer service agent to have responded within 24 hours.
License & Security – Are Captain Spins Fraudulent? Do Captain Spins scam customers?
In a simple answer to the above, No. Our Captain Spins Casino Review captured just how safe the platform is, and we would be happy to classify Captain Spins as a reputable and secure online casino.
Captain Spins are licensed by the United Kingdom Gambling Commission and the Malta Gambling Association and have a responsible gambling policy used in alignment with begambleaware.org.
The online Casino site uses protection tools, similar to those mentioned in our Arcanebet review, that help control spending, allow for time-outs and complete exclusions. To restrict the chance of underage gambling, Captain spins reviews all applications and expects a form of identification to be submitted when creating your account.
The use of SSL128 encryption technology allows users to remove one less worry surrounding Captain Spins’ security and safety. Account breaches are unheard of with platforms using the SSL128 technology, providing users are keeping their passwords safe and secure.
The stamp of approval from eCOGRA should be enough to solidify Captain spins legitimacy and enough evidence to prove they are not a fraudulent online casino. The casino uses Random Number Technology (RNG), allowing bettors to have a fairer gambling experience.
Rewards & Loyalty Program – Work your way through the ranks to unlock Legend status!
Our Captain Spins Review Canada dives deeper into the platform’s VIP loyalty program next, focusing on how you can redeem bonuses, gain access to exclusive tournaments and unlock larger withdrawal limits.
New customers are automatically opted-in to the Captains Spins loyalty program and, as you work your way through the fiver tiers, you’ll uncover exactly why we believe this to be one of the best loyalty programs around.
An increase in your weekly withdrawal limit can be seen as you progress through the ranks, as well as personalized bonuses, promotions and, when reaching legend status, special gifts and dinners. We have itemized the tiers perks below:
New Recruit – All users starting point, allowing the standard $5,000 weekly withdrawal limit. After your first deposit, you will be credited with 2000 points towards your tier ranking.
Amateur – The next stepping stone on your VIP journey unlocks a healthy 2.5% cashback and $10,000 withdrawal limit.
Pro – When reaching pro status, you will keep your 2.5% cashback and up your withdrawal limit to $20,000
Extreme – Once unlocking the extreme status, you will be eligible to receive 2.5% cashback and unlock a withdrawal limit of $50,000
Legend – The top tier of Captain Spins allows for a $100,000 weekly withdrawal limit, 2.5% cashback, special gifts and dinners.
Captain Spins users will earn points when placing real-money bets on eligible games. They can then turn their points into bonus funds that can be used on the site at a rate of $5 for every 1000 points.
