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  • Very competitive wagering requirements
  • High maximum bonus amount
  • Backed up by personalised promotions

Our Casino Room Review 2020

Casino Room Canada Review - Scam or Legit? GamblingGuy Tests 2020

Casino Room has chosen to focus on being the best casino they can be. In almost every respect, they’ve done exactly that. We have years of experience with casino sites, so believe us that it takes a lot for any operator to stand out, especially one that’s focusing on only one form of betting. To find out how they’ve pulled ahead of the competition – from customer service and design to betting variety and live options – be sure to keep reading our Casino Room review Canada.

Casino Room: Pros & Cons
  • Amazing game variety
  • Promotions tailored to individuals
  • Excellent terms for the welcome offer
  • 24/7 live chat available
  • Huge selection of world-class developers
  • Could provide a more simple rundown of banking options

Bonus Offers

The Casino Room sign up bonus is likely the first thing you see when you log into their site, so it’s a fitting place to begin our Casino Room review Canada. This is a 100% bonus up to $1,500 and it even includes Casino Room free spins. Naturally, the quality of this really depends on those terms and conditions.

Firstly, to receive the bonus, you’ll need to deposit a minimum of $15, which is fairly standard. There’s no promo codes or additional hoops to jump through. Once you do, you’ll receive 100% of the money you deposited. So, in that example, you’d receive $30 but you can go as high as the maximum allows. You’ll also get 30 free spins immediately and then 10 free spins for seven days. This is the case for all qualifying deposits. Both of these bonuses are available for 60 days upon activation: this is double what you get from a lot of competitors.

Other important terms to note include a $100 maximum on free spin winnings, and that e-wallet deposits like Skrill and Neteller aren’t eligible. There’s also a list of games that are eligible for bonus funds. Importantly, the wagering requirement is 35x, which is very competitive. This is also the case for free spins. Obviously, this is intended as an overview and we always advise you to check out the terms and conditions for yourself.

That said, we think this is a terrific welcome bonus and the perfect way to start our Casino Room review Canada. The maximum amount is exceptionally high and the terms are very reasonable. You’ll struggle to find a similar casino promotion with that wagering requirement. This is especially true when you consider it also counts for free spins. Everything else, like the inability to use e-wallets, is standard.

Other Casino Room promotions

This brilliant start for our Casino Room review Canada does get more complicated, however. The rest of the promotions for this operator are done on an individual basis. What this means is that either through the promotional page when you log in or through your contact information, you will get bonuses sent to you based on your activity history. They’re tailored to your experience and what the operator thinks you would enjoy.

We really do think this is an excellent idea and the Casino Room casino has a great reputation in that regard. It does, however, mean we can’t provide analysis for other specific promotions in this part of our Casino Room review Canada. All we can say is that their reputation, our experience and the welcome bonus would suggest that the promotions they send are likely to be of high quality, but we can’t say anything more than that.

It’s an unusual approach, but one we think has the potential to add real value to your Casino Room betting experience. Plus, they’ve especially inspired confidence with their brilliant welcome bonus.

Usability, Look & Feel

This part of our Casino Room review Canada is tricky. That’s because, when it comes to design, beauty is in the eye of the beholder. This means that, while we can say we think a lot of people will enjoy the colourful yet stripped-back style of this operator, we can’t tell you whether it will suit your tastes. You’ll just have to check it out yourself to find out. In other words, unless the design just doesn’t work, we prefer to stay neutral and let you decide on this more subjective part of our Casino room Review Casino.

However, there are parts of the site design that we’re able to analyse. Structurally, Casino Room benefits very much from its focused content and stripped-back approach. Most of this site is focused on the games themselves. There’s very few gimmicks or extra content to take away from that focus. And it works wonderfully: everything is so easy to find and straightforward. They know you’re here for the games and they aim to make that process as simple as possible, and do so from banking to customer service – but more on that later.

Technically speaking too, we’re happy to say that Casino Room came off as pretty much flawless during our usage. There were no signs of slowdown, jitters, broken links or frustrating waits. Important to note too is that they have a Casino Room app and, we’re happy to confirm in this part of our Casino Room review Canada that it operates at the same standard as the desktop option – and a very high standard it is.

We checked out a lot of customer feedback during this process too and this is something that regularly gets praised, so we do think our excellent experience was typical.


We massively praised this operator’s design in the last part of our Casino Room review Canada. That said, we do have one small criticism in that all the banking information we needed was not all in one place. We had to ask customer service. Here is a rundown of what we know following that research.

The Casino Room deposit options available include Visa, Mastercard, Interac, Skrill, Trustly, Neteller, Paysafecard and Mifinity. The minimum for both withdrawals and deposits are $10, and card deposits have a 2.5% fee. As mentioned before, e-wallets don’t qualify for the welcome bonus, which is standard practice.

Deposits should all be instant, or close to instant, and in terms of Casino Room withdrawal time, you can expect them to be processed by the site within 24 hours. Obviously, additional times depend on the exact option chosen and are beyond the control of the site. The time may also be longer during your first withdrawal as you will need to go through the KYC procedure, which will require photographic ID to prove you are exactly who you say and are eligible to register.

The only other information we have is that the maximum you can withdraw is €10,000 in a week or €30,000 in a month. We didn’t wish to make any assumptions on the currency conversions.

Their reputation here is excellent, as was our experience with the site. We just wish that everything would be laid out clearly from the beginning for the sake of clarity and simplicity, but we view this as a design oversight rather than a banking flaw.

Customer Service

While we think that the Help section could use a few more banking details, otherwise, it’s pretty well put-together. They have a frequently asked questions section, alongside information on responsible gaming, a blog and general information on the site. Overall, it’s good, and a few more details could make it great. That said, when people look for customer service in our Casino Room review Canada, they’re often talking about what direct contact options are available.

Well, we have very good news in that regard because Casino Room has around the clock live chat support. That’s right, 24/7, night or day. Vital though to our Casino Room review Canada is that the service offered is truly excellent. We utilised them several times, at various points in the day and night, and always got a fast and informative response. They are also available through email if you want a more permanent record of your interactions and even have a phone line if you want to speak to someone in person. Absolutely world-class stuff.

License & Security

There are several different things that make an operator secure. Firstly, there’s some things we have already covered like KYC procedures and responsible gaming information. The latter is backed up by practical measures like betting limits and block settings.

Perhaps most important of all though is their license from the Malta Gaming Authority. Having a license essentially means they’re operating legally – so no Casino Room fraud or Casino Room scam can occur – and within a set of legally accepted standards. It’s also worth pointing out that the Malta Gaming Authority license is considered to be an exceptionally good one, as not all are made equal.

On top of that, there’s the use of encryption. This keeps all your sensitive data safe from any third-parties. They also have a fine reputation. No operator has perfect customer responses, but our research suggests they are overwhelmingly good. Lastly, the games are independently tested in order to prove they’re random and fair, ensuring you have a reasonable chance of winning. An absolute home run for this part of our Casino Room review Canada.

Rewards & Loyalty Program

We do give this operator credit in our Casino Room review Canada for consistently providing incentive through their personalised bonuses. However, we wouldn’t consider this a loyalty program. We make a distinction because most promotions in some way do reward loyalty and this kind of bonus specifically focuses on long-term tiered rewards for users.

It’s a negative, but for many, won’t be a relevant one, as these promotions do focus on benefiting their highest level of users. It goes against the basic principle of their promotional strategy, which is so individually based. Taking all this into account, we will consider this a flaw in our Casino Room review Canada, but only a small one.

Casino Room Casino


The name should really give this one away. Casino Room is indeed a casino exclusive, and it doesn’t include a sportsbook. We know this will disappoint some people reading this Casino Room review Canada — and we fully accept that for many people, that will be a dealbreaker.

However, we won’t be more negative in this Casino Room review Canada for that reason. A lot of people are looking for a site that’s solely focused on casino games. So, we view this as a choice, not a mistake or a flaw. In addition, while there are some poker games as part of the casino, there is no dedicated poker room. For this reason, we view the poker options to be relevant to this section, rather than being their own dedicated product.

In other words, our Casino Room review Canada is all based on the core casino product. While there’s less to balance, that means our expectations here are very high indeed.


Before we get into it, we’d like to point out that we were given this full list by customer service – once again showcasing their brilliance in our Casino Room review Canada. The following software developers are available at the time of writing: Netent, Red Tiger, Yggdrasil, NYX, NextGen, Thunderkick, Aristocrats, DC comics, Betsoft, Elk, igaming 2 go, Side City Studios, OGS,  Play N Go, Evolution Gaming and  Microgaming. In other words, an absolutely outstanding collection that really helps legitimise why this operator is worthy of consideration amongst such immense competition.

If you’re unfamiliar with these, the benefits of world-class software developers is a baseline of quality that you can expect throughout. However, you could get that from fewer developers than this. What this exception collection also means – and the true reason for this kind of library – is the sheer weight of the creative forces that are available. Different studios produce different kinds of games, even within the same genres, so this means the widest possible scope of creative gaming directions and the most interesting casino experience possible.

Game Portfolio

Perhaps we got ahead of ourselves in the last part of our Casino Room review Canada. What we should have said is that it will provide the widest possible scope, assuming that the game portfolio is up to scratch. Many operators don’t utilise their software options to their fullest, meaning that even though they have all those amazing names, it doesn’t translate into amazing games.

What makes our Casino Room review Canada so positive is that they offer a huge amount of games – nearly 1,000 in fact, across slots, table games and more left-field options. And the creativity we hoped for in the last section is very much in abundance.

Live Casino

Earlier in this Casino Room review Canada, we talked about just how excellent this site is on a technical level. Nowhere is that more apparent than in their world-class live casino. So good is this astonishing collection of games from master developers NetEnt and Evolution Gaming, that we think if you were to convince someone that this operator is the real deal, this is the most pressing piece of evidence you could show them.

You have great variety here too, as the live casino makes the most of its slice of that 1,000 games, offering classics as well as left-field game show options. You not only have a multitude of roulette wheels to choose from, for instance, but also the likes of Monopoly Live.


Obviously, there’s not going to be a uniform set of limits across 1,000 games. And indeed, we wouldn’t want that to be the case. One of the biggest benefits of such variety – and part of the reason it’s so important in our Casino Room review Canada – is that it means that as many people as possible can get exactly what they want. And that includes as wide a variety of limits as possible. If you want to play with a little, a lot, or pretty much anything in between, you should find this operator accommodating.

Product Summary & Conclusion

It takes a lot in this day and age to stand out as a casino exclusive operator. Some Casino Room reviews may mark them down for that reason alone, as so many are now moving towards being a jack-of-all-trades. This means if you’re going to focus on one area (even one as vast as the world of online casinos) then you’ll need to be absolutely exceptional to make people take notice. Well, our Casino Room review Canada has to conclude that. as a pure casino product, they’re exactly that.

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Overall Conclusion

All these different elements of our Casino Room review Canada really help backup what a rock-solid betting site this is. It’s not just the games they’ve gotten right, which are the first thing you expect from a Casino Room review Canada, but it’s all the details that tie this operator together into a truly great operator too.

Around the clock customer service, trustworthiness, reputation, design, promotions, all those things lay the foundation upon which the great casino product they have can prosper to its fullest. There are some small things we would like to see improved in our Casino Room review Canada, but they are utterly dwarfed by the overwhelming positives that are on offer.

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