Cloudbet casino review: Join Cloudbet and grab a 5 BTC bonus
New player bonus
At Cloudbet, new players can take advantage of a fantastic deposit bonus. If you visit the Cloudbet website and register a new account, you can claim a 100% deposit bonus on your first payment of up to five Bitcoins. You can find full details of this offer in our exclusive Cloudbet bonus review, and see exactly how this offer can add a lot of value to your Cloudbet experience.
Existing customer bonus
Existing customer offers come in all shapes and sizes – free spins, free bets, deposit bonuses to name but a few. Cloudbet casino have regular bonus offers that can enhance the gameplay of existing customers.
Many of these offers come in the form of ‘cashbacks’. While the specifics of these offers can vary, they all involve giving you a rebate based upon a percentage of the funds you stake during a certain period.
Cloudbet also runs regular ‘tournaments’ on slot games. These tournaments require players to wager on a specified game and they receive points every time they land a win. The players who accrue the most points during the tournament win cash prizes.
Road testing the Cloudbet website
When using an online casino or sportsbook, you want to have a smooth and stress-free experience. A key part of that lies in the usability of the operator’s website. So how does Cloudbet stack up in this area?
For a start, navigation is both easy and intuitive. This is mainly due to the user-friendly design of the site. Everything is clearly laid out and you can locate the section of the site you require via the menus at the top of the screen.
When you have located the area you want, you can further drill down by selecting the sport or game type you are interested in. The casino section of the site has a handy search box, where you can type in the name of the game you want to play.
Other important pages such as account information and customer support, can also be found via the main menu. Again, when you access these areas, it is very easy to find the options you require.
Finally, our Cloudbet Canada review was very impressed with the speed of the website. Pages loaded instantly, bets could be placed in no time at all and there were no glitches in the performance of the site.
Mobile gambling is more popular than ever before. While many online casinos in Canada have high-quality mobile apps, see our 10Bet review for a great example of this, Cloudbet offers a fully mobile compatible version of their website.
The mobile optimized Cloudbet site performs equally as well as the desktop version. Everything has been resized for optimum clarity and the site has the same options as its desktop equivalent. This means that you can use all of the great features of the Cloudbet site without having to use your desktop device.
So while it is slightly disappointing to discover that there is no Cloudbet app available at present, their mobile website offers a more than satisfactory alternative.
Seamless deposits and withdrawals at Cloudbet
A seamless payment process can go a long way toward optimizing your experience when using online casinos in Canada. As Cloudbet is a cryptocurrency site, the process for making deposits and withdrawals is different from what you will find at traditional online casinos.
To make a Cloudbet deposit, you need to link your cryptocurrency address to the website and then scan a personal QR code to make the payment. At the time of writing, Cloudbet accepts payments made by Bitcoin, Tether or Ethereum. When you request a deposit, the funds should appear in your account instantly. As for withdrawals, you’re required to use the same method you used for your deposit. The Cloudbet withdrawal time is 24 hours.
The fact that they only accept three different forms of cryptocurrency (and no traditional payment methods), could be prohibitive to some users. Overall, we were impressed with the fast processing times at Cloudbet, although it’s important to note that they do charge up to 5% for deposits and withdrawals.
Excellent customer services options at Cloudbet
When issues arise, you want fast and reliable options at your disposal.
The fastest way of contacting Cloudbet is via their live chat facility, which you can find in the footer. The service is available 24/7 and, in most cases, you will not have to wait long. Our Cloudbet Canada review found that the operators were knowledgeable and acted very quickly in answering queries.
Alternatively, you can contact Cloudbet via email or on their Twitter page. At present, they doCloudbet does not offer a telephone support option. However, a blog section covers several common issues you may encounter. We found this section of the site to be very helpful, and in the majority of instances, you will be able to find a blog that will answer your specific problem.
It is also worth noting that the Cloudbet website can be viewed in 11 different languages, including French. You can change the language of the site by selecting the globe icon located at the top of the site.
We were please to find that Cloudbet has a full licencse from the Curacao Gaming Commission (CGC). In addition, their website is fully encrypted and allows players to use two-factor authentication to protect their personal and financial data. When we signed up to Cloudbet, we were asked to provide a few personal details, as well as government-issued identification, in order to verify age. This process helped to assure us that Cloudbet took online security seriously.
This all makes the operator a safe and secure option for online sports betting and casino play.
Rewards & loyalty programs at Cloudbet
Reward programs are often used by online gambling sites to promote regular play and encourage loyalty. In return for making regular bets at a site, the operator will reward you with benefits, such as free bets and cash prizes.
The loyalty scheme at Cloudbet is slightly unconventional, in that the specific requirements for it are not stated anywhere on the website. However, you will accrue loyalty points when you play games at Cloudbet and the operator will inform you when you have reached points thresholds that entitle you to free rewards.
There is also a VIP program at Cloudbet for regular players. This operates on an invite only basis and the operator will contact players if they qualify for the scheme.
