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CookieCasino Canada Review 2024: Is CookieCasino scam or legit?

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New online casinos must give prospective players a good reason to choose them instead of a competitor. Having hit the online casino market in 2021, CookieCasino is already proving to be a site that all online casino buffs will enjoy.

CookieCasino is owned by N1 Interactive Ltd which has plenty of experience in the online casino industry. In fact, N1 Interactive owns over two dozen highly-rated sites that offer online gambling in Canada for real money. Based and licensed in Malta, it offers a valuable welcome bonus worth up to $200, plenty of promotions, and fast Withdrawal times.

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Payment Methods
Paysafecard
Trustly
Klarna
+
License
MGA - Malta Gaming Authority
Accepts Customers from
Players from United States of America not accepted
Company
N1 Interactive Ltd
Founded
2020
Website
cookiecasino.com
Available Languages
EN
DE
+
Customer Support
Live Chat, Email Support
Email
support@cookiecasino.com
Verified by
GamCare
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
    3.9/5
  • Usability, Look & Feel
    4.1/5
  • Payment Methods
    4.2/5
  • Customer Service
    3.9/5
  • Licence & Security
    3.8/5
  • Rewards & Loyalty Program
    4.0/5
Last Updated on 14/03/2024
Fact checked by: Dean Johnson

Bonus Offers - Get Bonus Cash and Free Spins when You Make Your First Two Deposits

Some online casino welcome bonuses give you cash and some give you free spins. CookieCasino gives you both. Additionally, the CookieCasino welcome bonus package is valid for your first two deposits. Canadians can get their first deposit matched 100% up to $100. CookieCasino will also give them 120 free spins on the Book of Dead slot game when they use the bonus code “CAKE” while depositing. 30 free spins are issued right away and the rest come in daily blocks of 30 over the next three days.

CookieCasino keeps the bonuses rolling in when you make your second deposit. They will 50% match your second deposit up to $100 when you use the bonus code “SWEET”. You will also receive 100 more free spins on Legacy of Dead. You get the first 50 free spins immediately and then 50 more on the next day. Between the two bonuses, you can get up to $200 in bonus cash plus 220 free spins. Here are a few of the main bonus conditions:

  • Maximum bet using bonus money is CAD $6.50
  • Deposit bonus cash and winnings from free spins must be wagered 40 times
  • For the second deposit bonus, you must wager through the deposit amount once to qualify for the remaining 50 free spins
  • Different games contribute different percentages toward the rollover requirement.

o   Table Games: 5%

o   Video Poker: 5%

o   Slots: 100%

Be sure to read the bonus terms and conditions for full details or you could read the best guide to the CookieCasino bonus Canada has to offer.

Usability, Look & Feel - CookieCasino Review Canada Loves the Simplicity

Words like ‘plain’ or ‘generic’ are often seen as unflattering. This isn’t the case when it comes to online casinos. The CookieCasino review Canada found that the mobile casino and desktop version are indeed plain, but that is a good thing. This makes it very easy to find your way around.

The main body of the casino lobby is bright and features the most popular games as well as links to the different game types. You can quickly find an assortment of slots, jackpot games, scratchers, Roulette, and the live dealer casino. You can even search games by software provider and each game comes with instructions. Just click on the “?” icon when the game loads. The only mildly frustrating thing about the casino lobby is that there is no table game link despite CookieCasino having a good selection of table games.

CookieCasino is fully optimized for mobile devices which means you don’t have to download a native app to enjoy everything the site has to offer while you are on the go. All you need is a mobile browser and a stable wireless connection. Once you have found the game you want to play, you can try it out for free in demo mode or play for real money. The games load quickly and they run seamlessly. Almost all of the games were created with mobile users in mind which means the graphics are crisp and all action buttons are easy to see and use. Almost everything you want is no more than a click or two away.

Payments - CookieCasino Supports Several Popular Payment Methods

CookieCasino gives Canadians an abundance of payment options. Accounts can be instantly funded by selecting the “Deposit” option in the banking section. CookieCasino won’t charge you anything to make a deposit, but your payment processor likely will. Be sure to check with your provider to find out what fees apply to you.

Like some Visa online casinos or Mastercard casinos, you can deposit up to $4,000, while Maestro allows you to deposit up to $6,000. You can deposit up to $10,000 using Neosurf and Skrill. CookieCasino also supports the following options:

  • Paysafecard
  • Trustly
  • Interac
  • iDebit
  • Instadebit
  • ecoPayz
  • Bank Transfer

The minimum and maximum deposit amounts vary. You can find out all the details by visiting the banking section.

Before the CookieCasino Review Canada discusses the fast withdrawal times and methods, you should know that you will need to verify your age, identity, and place of residence before you can withdraw. You need only do this once and it’s easy to do. Simply upload a scanned copy of an official photo ID such as your passport or driver’s license. You’ll also need to provide a copy of a utility bill or similar document that bears both your name and address. CookieCasino will usually send you a confirmation email within a day or so. In the meantime, you are still free to make deposits and play games for real money.

Once you have completed the verification process and want to cash out, go to the banking section, select “Withdraw”, and choose your preferred payment method. You are strongly advised to use the same method for withdrawals as you did to make your initial deposit. Withdrawal times vary depending on which method you use. CookieCasino usually processes withdrawals using the following methods instantly.

  • Trustly
  • iDebit
  • Instadebit
  • ecoPayz
  • Skrill
  • Neteller
  • Neosurf
  • Bank Transfer

Online casinos that accept Mastercard, Visa, and Interac withdrawals take between one and three days to get to you while a bank transfer can take up to five business days. CookieCasino will not charge you anything to make a withdrawal. However, your payment provider will likely charge you a small transaction fee.

Customer Service - The CookieCasino Review Canada was Pleased

Aside from a few basic FAQs listed near the bottom of the main casino lobby, CookieCasino does not offer too many self-help options. This is something that will hopefully change in time. However, help is available 24/7/365. If you have a question or an issue that requires immediate attention, you can activate the menu on the left side of the page and click on “Live Chat”. You will be immediately connected to a friendly and knowledgeable customer service agent.

You can also click on the “Support” link at the bottom of the main page to fill out a contact form if your question or issue is less urgent. Make sure your message is detailed so that your question can be answered thoroughly and accurately. The amount of time it takes for an agent to respond depends on how busy they are, but you should receive a reply pretty quickly. CookieCasino does not currently offer support via telephone or social media. Read our Casino Empire review to see what else is on offer.

License and Security – A Fair, Safe, and Secure Casino Experience

CookieCasino is licensed and regulated by the Malta Gaming Authority. For those unfamiliar with it, the MGA is one of the most respected regulatory bodies on the planet. They subject potential licensees to a rigorous and costly application process and continue to closely monitor all aspects of an operation once it’s up and running. This ensures that a site that bears the MGA logo operates with integrity, honesty, and transparency. Accredited software auditors routinely test the Random Number Generator to make sure results cannot be manipulated by players or by the online casino.

Betting sites that are licensed by the MGA must keep player funds separate from operational funds to ensure player funds are always available for withdrawal. The MGA also requires license holders to make sure the age and identity of all players are verified. This measure combats such problems as underage gambling, money laundering, and other fraudulent activity.

CookieCasino is committed to providing players with a fair, safe, and secure environment. Any private or financial details that you share are protected using the latest SSL encryption technology and state-of-the-art firewalls. The site even has a dedicated and experienced anti-fraud team on hand to monitor activities so you won’t get scammed. They will never sell or rent any of your personal information to third parties. In addition to a unique player ID and password, members can also use two-factor authentication to further protect themselves from unauthorized use.

Rewards and Loyalty Program – Earn Free Spins and Cash Bonuses

CookieCasino features a multi-tiered VIP program that rewards Canadians with free spins and cash. While this scheme can be lucrative for slot enthusiasts, it isn’t such a bargain for those who prefer playing table games and live dealer games. The idea is straightforward. You earn a single rewards point every time you wager $15 on slots. As you earn more points, you reach higher levels and reap more valuable rewards. Again, playing table games or live casino games will not earn you any rewards points.

You are automatically enrolled in the VIP program for free as soon as you make your first deposit. You must then collect 25 player points to reach level 2 which entitles you to 10 free spins. This means you must wager $375 to earn those 10 free spins. Working your way up to Level 9 will earn you a whopping 150 free spins. At Level 10, VIP members start earning cash rewards. Click on the VIP link at the top of the casino lobby to learn everything you need to know about this rewarding VIP program. Any winnings that result from these free spins must be rolled over three times to become eligible for withdrawal. All free spins will be credited to your account within 24 hours and they must be used within 30 days.

Software - All the leading game developers in one place

CookieCasino features over 2,000 games from over three dozen of the world’s top gaming studios. This impressive list includes NetEnt, Amatic, Play’n GO,  Microgaming,  Yggdrasil,  Betsoft,  iSoftBet, and  Evolution Gaming. See how this compares with what we found in the best Bob Casino review Canada has to offer.

Games Portfolio - Thousands of quality casino games

Volume is one thing. Variety is something completely different. We already know that CookieCasino has loads of games. However, it is also true that the site offers a wonderful variety of games. As you would expect, Canadians will find hundreds of slot games. You’ll find classic three-reel slots, modern multi-reel slots, and everything in between. These slots come jam-packed with bonus rounds, wilds, free spins, and much more including mini-games. There are an array of themes, intriguing storylines, and mind-blowing graphics and sounds. Some of the most popular slots include:

  • Book of Demi Gods II
  • Buffalo Power
  • Cowboys Gold
  • Big Bass Bonanza

Of course, those who prefer playing table games have a nice selection to choose from. Sure, you’ll find several variants of casino classics like Blackjack, Roulette, and Baccarat. You can also play scratchcards, Sic Bo, and a host of casino poker titles such as Caribbean Beach Poker, Casino Hold ‘Em, and more. Click here to see what we found in our Lottomart review.

Live Casino - Dozens of immersive live casino games

The live casino features dozens of games from leading live dealer studios like Evolution Gaming and Pragmatic Play Live. On top of the standard live dealer games, Cookie’s live casino has Lightning Dice, Dream Catcher, and Side Bet City. If you like game shows, try Deal or No Deal Live, Monopoly Live, or Mega Ball. A lot of Canadians also love Football Studio, Crazy Time, and the many live casino poker games like Texas Hold ‘Em Bonus Poker and Caribbean Stud. In all, CookieCasino has over 200 live tables operating round the clock.

Limits - What are the CookieCasino limits?

This site has betting limits to suit almost any budget. For instance, some slots let you wager as little as a penny per payline whereas others have a minimum bet of $0.20. High rollers can wager up to a few hundred dollars per spin. You can play a hand of Blackjack or Baccarat for $0.10 or head to one of the VIP tables and go big.

Product Summary - A casino worth checking out!

There is a lot to like about CookieCasino. To start with, the site is licensed in Malta which means it isn’t a scam site. We are impressed with the sheer number of mobile compatible games on hand too. While the vast majority of them are slots, Canadians can choose from a decent selection of table games and specialty games. Because the games are regularly audited, you can be 100% certain that all outcomes are completely random and fair.

Most people will be satisfied with the welcome bonus package although high rollers might want a little more bang for their buck. For the average recreational player, getting up to $200 in bonus cash plus 220 free spins is a pretty good deal. The 40X wagering requirement might seem a bit high at first glance, but it is definitely more lenient than the requirements at many other sites. The Reload Sunday and Tuesday Free Spins promotions are great for existing players who want to continue earning bonus cash.

Cookie Casino Review Canada FAQ

🔒 Is CookieCasino a secure and licensed site?

Before depositing any funds at an online casino, you will want to ensure that they are both secure and licensed. CookieCasino holds one of the most esteemed gambling licenses. To find out what license this online casino holds, and what types of security methods are in place on the site, be sure to consult our latest CookieCasino review here at GamblingGuy.

🎰 What games can I play at CookieCasino?

CookieCasino has thousands of games to play – yes, really! To find out which games are available and to see if any of your favourites are there, take a look at our latest CookieCasino review at GamblingGuy. We’ll also let you know about any casino bonus offers you can use on them!

💥 What bonus offers are available at CookieCasino?

Everyone loves a good bonus offer, especially when signing up to an online casino for the first time. To see what no deposit welcome offers are available at CookieCasino, take a look at our latest review. We’ll also share information on wagering requirements, so you don’t get caught out.

Overall Conclusion – The CookieCasino Review Canada Tells it Like it Is

Another area that CookieCasino review Canada was impressed with is Cookie’s live casino. Not too many online casinos feature such an incredible selection of live tables. Evolution Gaming and Pragmatic Play Live are masters of the live casino realm. We should also give kudos for the fast withdrawal times and 24/7 live support.

Yes, there are a lot of positives, but there are a couple of areas that could use a bit of improvement. Be it the welcome bonus or the VIP program, CookieCasino doesn’t give table game buffs much incentive to join. Sure, they have a pretty good selection of table games and specialty games, but they don’t contribute much toward rollover requirements and they do not accumulate VIP points. Betting on live dealer games doesn’t earn any perks either. Speaking of the VIP program, it requires quite an investment to reach those upper levels. A lot of other online casinos offer far more benefits such as draws, faster withdrawal times, vacations, and other VIP prizes.

The other issues are minor and might be seen by some as nitpicking, but the CookieCasino review Canada wants to be fair, unbiased, and informative. We think that the customer service is very good, but it would be nice if they could be reached by phone or on social media. It would also help if there was a more extensive FAQ section. Coming up with any other drawbacks would be reaching. All in all, CookieCasino offers a solid product. It’s definitely not a fraud or a scam. So if you are online gambling Canada real money, give CookieCasino a try.

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  • $200 welcome bonus
  • Over 2,000 casino games
  • Optimised for mobile play
Cookie Casino Bonus
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T&Cs apply, 19+
Our Team
Melissa RoyKyle TremblayDean Johnson
Melissa Roy
Melissa Roy
Editor
Kyle Tremblay
Kyle Tremblay
Editor
Dean Johnson
Dean Johnson
Author

Players must be 21 years of age or older or reach the minimum age for gambling in their respective state and located in jurisdictions where online gambling is legal. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) the Council on Compulsive Gambling of New Jersey at 1-800-Gambler or www.800gambler.org; or (b) Gamblers Anonymous at 855-2-CALL-GA or www.gamblersanonymous.org.

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