Our CookieCasino Canada Review 2021
CookieCasino Canada Review - Scam or Legit? GamblingGuy Tests 2021
New online casinos must give prospective players a good reason to choose them instead of a competitor. Having just entered the online casino market in 2021, CookieCasino is already proving to be a site that even the most discerning online casino buffs will enjoy.
CookieCasino is owned and operated by N1 Interactive Ltd which has plenty of experience in the online casino industry. In fact, N1 Interactive owns over two dozen highly-rated sites that offer online gambling in Canada for real money. CookieCasino is based and licensed in Malta and it offers a valuable welcome bonus worth up to $200, plenty of promotions, and fast Withdrawal times. Find out more below.
CookieCasino: Pros & Cons
- Over 2,000 games from multiple top providers
- Licensed by Malta Gaming Authority
- Mobile Compatible
- Fast Withdrawals
- 24/7 Customer Support
- Several Restricted Countries
Some online casino welcome bonuses give you cash and some give you free spins. CookieCasino gives you both. Additionally, the CookieCasino welcome bonus package is valid for your first two deposits. Canadians can get their first deposit matched 100% up to $100. CookieCasino will also give them 120 free spins on the Book of Dead slot game when they use the bonus code “CAKE” while depositing. 30 free spins are issued right away and the rest come in daily blocks of 30 over the next three days.
CookieCasino keeps the bonuses rolling in when you make your second deposit. They will 50% match your second deposit up to $100 when you use the bonus code “SWEET”. You will also receive 100 more free spins on Legacy of Dead. You get the first 50 free spins immediately and then 50 more on the next day. Between the two bonuses, you can get up to $200 in bonus cash plus 220 free spins. Here are a few of the main bonus conditions:
- Maximum bet using bonus money is CAD $6.50
- Deposit bonus cash and winnings from free spins must be wagered 40 times
- For the second deposit bonus, you must wager through the deposit amount once to qualify for the remaining 50 free spins
- Different games contribute different percentages toward the rollover requirement.
o Table Games: 5%
o Video Poker: 5%
o Slots: 100%
Be sure to read the bonus terms and conditions for full details or you could read the best guide to the CookieCasino bonus Canada has to offer.
Words like ‘plain’ or ‘generic’ are often seen as unflattering. This isn’t the case when it comes to online casinos. The CookieCasino review Canada found that the mobile casino and desktop version are indeed plain, but that is a good thing. This makes it very easy to find your way around.
The main body of the casino lobby is bright and features the most popular games as well as links to the different game types. You can quickly find an assortment of slots, jackpot games, scratchers, Roulette, and the live dealer casino. You can even search games by software provider and each game comes with instructions. Just click on the “?” icon when the game loads. The only mildly frustrating thing about the casino lobby is that there is no table game link despite CookieCasino having a good selection of table games.
CookieCasino is fully optimized for mobile devices which means you don’t have to download a native app to enjoy everything the site has to offer while you are on the go. All you need is a mobile browser and a stable wireless connection. Once you have found the game you want to play, you can try it out for free in demo mode or play for real money. The games load quickly and they run seamlessly. Almost all of the games were created with mobile users in mind which means the graphics are crisp and all action buttons are easy to see and use. Almost everything you want is no more than a click or two away.
CookieCasino gives Canadians an abundance of payment options. Accounts can be instantly funded by selecting the “Deposit” option in the banking section. CookieCasino won’t charge you anything to make a deposit, but your payment processor likely will. Be sure to check with your provider to find out what fees apply to you.
You can deposit up to $4,000 using your Visa or Mastercard while Maestro allows you to deposit up to $6,000. You can deposit up to $10,000 using Neosurf and Skrill. CookieCasino also supports the following options:
- Bank Transfer
The minimum and maximum deposit amounts vary. You can find out all the details by visiting the banking section.
Before the CookieCasino Review Canada discusses the fast withdrawal times and methods, you should know that you will need to verify your age, identity, and place of residence before you can withdraw. You need only do this once and it’s easy to do. Simply upload a scanned copy of an official photo ID such as your passport or driver’s license. You’ll also need to provide a copy of a utility bill or similar document that bears both your name and address. CookieCasino will usually send you a confirmation email within a day or so. In the meantime, you are still free to make deposits and play games for real money.
Once you have completed the verification process and want to cash out, go to the banking section, select “Withdraw”, and choose your preferred payment method. You are strongly advised to use the same method for withdrawals as you did to make your initial deposit. Withdrawal times vary depending on which method you use. CookieCasino usually processes withdrawals using the following methods instantly.
- Bank Transfer
Visa, Mastercard, and Interac withdrawals take between one and three days to get to you while a bank transfer can take up to five business days. CookieCasino will not charge you anything to make a withdrawal. However, your payment provider will likely charge you a small transaction fee.
Aside from a few basic FAQs listed near the bottom of the main casino lobby, CookieCasino does not offer too many self-help options. This is something that will hopefully change in time. However, help is available 24/7/365. If you have a question or an issue that requires immediate attention, you can activate the menu on the left side of the page and click on “Live Chat”. You will be immediately connected to a friendly and knowledgeable customer service agent.
You can also click on the “Support” link at the bottom of the main page to fill out a contact form if your question or issue is less urgent. Make sure your message is detailed so that your question can be answered thoroughly and accurately. The amount of time it takes for an agent to respond depends on how busy they are, but you should receive a reply pretty quickly. CookieCasino does not currently offer support via telephone or social media. Read our Casino Empire review to see what else is on offer.
CookieCasino is licensed and regulated by the Malta Gaming Authority. For those unfamiliar with it, the MGA is one of the most respected regulatory bodies on the planet. They subject potential licensees to a rigorous and costly application process and continue to closely monitor all aspects of an operation once it’s up and running. This ensures that a site that bears the MGA logo operates with integrity, honesty, and transparency. Accredited software auditors routinely test the Random Number Generator to make sure results cannot be manipulated by players or by the online casino.
Betting sites that are licensed by the MGA must keep player funds separate from operational funds to ensure player funds are always available for withdrawal. The MGA also requires license holders to make sure the age and identity of all players are verified. This measure combats such problems as underage gambling, money laundering, and other fraudulent activity.
CookieCasino is committed to providing players with a fair, safe, and secure environment. Any private or financial details that you share are protected using the latest SSL encryption technology and state-of-the-art firewalls. The site even has a dedicated and experienced anti-fraud team on hand to monitor activities so you won’t get scammed. They will never sell or rent any of your personal information to third parties. In addition to a unique player ID and password, members can also use two-factor authentication to further protect themselves from unauthorized use.
CookieCasino features a multi-tiered VIP program that rewards Canadians with free spins and cash. While this scheme can be lucrative for slot enthusiasts, it isn’t such a bargain for those who prefer playing table games and live dealer games. The idea is straightforward. You earn a single rewards point every time you wager $15 on slots. As you earn more points, you reach higher levels and reap more valuable rewards. Again, playing table games or live casino games will not earn you any rewards points.
You are automatically enrolled in the VIP program for free as soon as you make your first deposit. You must then collect 25 player points to reach level 2 which entitles you to 10 free spins. This means you must wager $375 to earn those 10 free spins. Working your way up to Level 9 will earn you a whopping 150 free spins. At Level 10, VIP members start earning cash rewards. Click on the VIP link at the top of the casino lobby to learn everything you need to know about this rewarding VIP program. Any winnings that result from these free spins must be rolled over three times to become eligible for withdrawal. All free spins will be credited to your account within 24 hours and they must be used within 30 days.
Another area that CookieCasino review Canada was impressed with is Cookie’s live casino. Not too many online casinos feature such an incredible selection of live tables. Evolution Gaming and Pragmatic Play Live are masters of the live casino realm. We should also give kudos for the fast withdrawal times and 24/7 live support.
Yes, there are a lot of positives, but there are a couple of areas that could use a bit of improvement. Be it the welcome bonus or the VIP program, CookieCasino doesn’t give table game buffs much incentive to join. Sure, they have a pretty good selection of table games and specialty games, but they don’t contribute much toward rollover requirements and they do not accumulate VIP points. Betting on live dealer games doesn’t earn any perks either. Speaking of the VIP program, it requires quite an investment to reach those upper levels. A lot of other online casinos offer far more benefits such as draws, faster withdrawal times, vacations, and other VIP prizes.
The other issues are minor and might be seen by some as nitpicking, but the CookieCasino review Canada wants to be fair, unbiased, and informative. We think that the customer service is very good, but it would be nice if they could be reached by phone or on social media. It would also help if there was a more extensive FAQ section. Coming up with any other drawbacks would be reaching. All in all, CookieCasino offers a solid product. It’s definitely not a fraud or a scam. So if you are online gambling Canada real money, give CookieCasino a try.