With so many online casinos all competing for new players, one way that companies try and get ahead is by offering generous welcome rewards to first-time customers. Genesis Casino is no different and during our Genesis Casino review for Canada players, we were blown away by the operator’s awesome bonus offer.
Your first Genesis Casino deposit is eligible for a 100% bonus up to a maximum amount of C$100. That’s not all as well. Your first deposit will also earn you no less than 300 Genesis Casino free spins. These are spread out over 10 days. On the first day, you get given 30 free spins of a slot of your choosing. For the nine days after, you get 30 daily spins that must be used on Fire Joker.
As with most bonus offers, it comes with strings attached. During our Genesis Casino review in Canada, we uncovered that the maximum withdrawal you can make of winnings collected via free spins is C$100. Furthermore, deposits made via Skrill and Neteller are not eligible for the 100% bonus. Despite these slight inconveniences, the bonus offer remains one of the best on the market.
100% up to 100$
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Redeem Bonus Another thing we were determined to look at during our Genesis Casino review for Canada was the brand’s usability, look and feel. The best bonus offer and the best game selection mean nothing if an online casino’s website is a nightmare to use. Luckily, over the course of our Genesis Casino review for Canada players we found the operator boasts brilliant usability.
The website is designed around the theme of space. Astronauts, black holes and planets adjourned the home page. We found these eye-catching details pleasant to look at during our Genesis Casino review in Canada. Aside from the pleasing graphics, the website also possesses a legible colour scheme. The white text stands out nicely against the deep purple background, making reading all the various drop down menus and descriptions easy. Things are also laid out well with the game library sorted into neat subsections which are simple to navigate.
During our Genesis Casino review in Canada, we not only discovered that the website was fantastic, we were also blown away by their app. The Genesis Casino app is laid out similarly to the site, albeit with a few changes in order to streamline things for a smaller screen. Overall, after our Genesis Casino review for Canada, we concluded that they offer some of the best usability out of any online casino we have looked at in the past year.
A key aspect of our Genesis Casino review for Canada customers was checking out which payment methods were accepted by the operator. Finding a full list of all the different options was simple, as they were collected in an easy to find drop down menu.
In terms of deposits, the following methods can be used:
Visa, Mastercard, Maestro, Interac Online, Interac eTransfer, paysafecard, ecoPayz, MuchBetter and Jeton.
During our Genesis Casino review in Canada, we found out that the minimum deposit for each of these payments was C$10. The maximum deposit was C$5000 with a few exceptions. The maximum for paysafecard was C$400, while Interac can only be used for deposits up to C$2500.
In terms of withdrawals, the following methods are accepted:
Visa, Mastercard, Interac eTransfer, ecoPayz. Bank Transfer, MuchBetteer and Jeton.
During our Genesis Casino review for Canada, we discovered that all the methods have the same withdrawal limits. The maximum is C$3000 and the minimum is C$10.
If you want to ensure the fastest Genesis Casino withdrawal time, we have recommended opting to withdraw via Jeton, MuchBetter or ecoPayz. These three eWallets are the only methods that offer instant withdrawals. Bank transfer is the slowest possible method, taking between 3-5 days to enter your account.
Analysing the operator’s customer service was a key objective of our Genesis Casino review for Canada players and are happy to report that we can 100% recommend this provider. Finding support while playing could not be easier as a large question mark icon is always visible on screen. Clicking this leads you to the Genesis Casino help centre.
An extensive FAQ section is housed here, which we were really impressed by. Topics such as security, withdrawals and technical support are all covered. As the FAQ section is so helpful, we were rarely forced to contact the operator directly during our Genesis Casino review in Canada.
When we did so, they were extremely helpful. The casino hosts a telephone hotline which is manned most hours of the day, while they can also be contacted via email. Our email enquiries were without exception dealt with quickly and courteously, while the operator’s phone staff were as equally well informed.
Overall, during our Genesis Casino review in Canada, we found customer service to be one of their strongest assets.
Before playing at any online casino, it is important to check that the provider is fully licensed and takes its security seriously. That’s why we were so keen to test this out during our Genesis Casino review for Canada.
First and foremost, anyone reading this who may be thinking: “Is Genesis Casino a fraud? Or even, is Genesis Casino a scam?” need not worry.
Genesis Casino is fully licensed by the Malta Gaming Authority, possessing the license number: MGA/B2C/314/2015. The MGA is one of the most respected license operators on the planet. They simply would not grant Genesis Casino a license if it was not a fair and trusted provider.
In terms of security, the operator also impressed us during our Genesis Casino review in Canada. It possesses industry-standard SSL data encryption for payments and also adheres to a strict privacy policy which was updated in 2020. Over the course of our Genesis Casino review in Canada we were always confident that our personal data was being stored safely and not given with third parties without our consent.
Rewards & Loyalty Program
During our Genesis Casino review in Canada, we not only analysed the operator’s welcome bonus, but we also reviewed the rewards on offer to players if they remain loyal.
Customers who remain with the brand past that initial deposit are eligible for an exciting V.I.P programme. The tagline boldly challenges players to: ‘Enter the galaxy as a VIP to power up your journey’. It was hard to find evidence against that claim during our Genesis Casino review in Canada as well.
The advantages included on the scheme include a dedicated account manager, exclusive bonuses, exclusive VIP events, a monthly prize draw, birthday presents and most excitingly of all, the chance to earn holiday and flight packages.
As well as the VIP scheme, our Genesis Casino reviews also found that they offer a fine selection of regular bonuses to its players. After the initial welcome bonus, your 2nd deposit is eligible for a 50% boost while your third and fourth can both be boosted by 25%.
Plenty more new offers are released every Monday. This helps to keep things fresh and interesting.
