Our Horseplayer Interactive Review 2021

It’s quite common for online gambling sites to offer bonuses for signing up, making your first deposit, or with a loyalty program. Horseplayer Interactive is no different.

There are fantastic promotions for all types of players. Our Horseplayer Interactive review for Canada’s bettors has the details.

Firstly, when you sign up for a new account, you’ll get a free bet worth $2. You’ll then have 30 days to wager at least $100. Do this, and receive $100 into your playing account within 3 to 5 days. Your bonus cash must then be used for placing bets, and can’t be withdrawn.

It’s a superb way to start your betting journey with Horseplayer Interactive. Canadians must review the terms and conditions, though, to be sure of what’s required.

While there were no other promotions at the time of writing our Horseplayer Interactive review Canada, there’s sure to be other offers available from time to time.

Creating our Horseplayer Interactive review Canada requires us to dig a little deeper to see what its online platform is like.

The site is navy, light blue, white and grey with clear tabs to navigate various sections. You’ll find tabs for horse racing, jockey, multi-track live streaming, alerts, and trainer search. It’s simple in looks, but organized and easy to understand, which makes the betting experience even better.

There’s also a search bar, where you can look up races, horses, past stats, win percentages and much more with just a few keywords and a click. This feature saves you a lot of time and to get the information you want quickly.

We believe the live streaming element of our Horseplayer Interactive review Canada is one of the main highlights of the site. If you enjoy betting on horse racing, then you probably want to watch those races too. You can either watch one or multiple tracks, up to 4, for free for the first month.

Although there isn’t an app, you can still set up alerts on your phone to stay informed, what you’ve won, when your favourite horse is going to race, the results of races and much more.

It is fully customizable, so you’ll only get the alerts you want. Besides not having an app, we can’t fault the site in our Horseplayer Interactive review Canada, in this department.

During our Horseplayer Interactive review Canada, we found the variety of payment methods to be slightly lacking.

Although an effortless process – log in, click on “MY HPIbet” and select “Deposit/Withdraw”, the options are limited. Deposits can be made using a credit or debit card, Interac Online or UKash.

For withdrawals, however, you must register a bank account to receive an electronic funds transfer (EFT) through the website. The withdrawal time is a few business days, and you’ll have to verify your identity beforehand.

You can see a log of your transactions with Horseplayer Interactive for your last 60 days, and refunds can be requested within certain parameters.

On the other hand this  Horseplayer Interactive review Canada found that if you’re close, you can make withdrawals at a few race tracks. You’ll need to go to Woodbine Racetrack, Hastings Racecourse, Fraser Downs, Western Fair, or Northland Parks and then go to the HPIbet West Express or HPIbet Player Services booth.

Bring along your valid government-issued photo ID, like a license or passport, and a signed withdrawal slip to get your cash in person at these locations. You can withdraw up to $1,000 without notice, and if you have a larger balance, notify them at least 24 hours before collecting your money. Next in our Horseplayer Interactive review Canada, we look at the standard of their customer service.

We found in our Horseplayer Interactive review that Canadian bettors have excellent options for customer support. You can call in with two different telephone numbers and the response time is usually pretty quick unless it’s during peak hours.

There’s also an email address, and a representative should get back to you within 24 hours. However, during our Horseplayer Interactive review Canada, it was clear that its live chat, accessible 24 hours a day, is the best way to contact customer service.

Click the “Chat Online” icon at the bottom of the screen, and a messenger tab will open up. There you’ll  get a quicker response than the other methods.

On the “Contact Us” tab, you can leave a comment, share some feedback or ask a question without sending an email. This message will go to Horseplayer Interactive Canada, and be reviewed. Expect a response in about 24 hours.

If you’re not interested in talking to a representative, but want to know the answer to something, you’ll find an in-depth FAQ page with a host of general questions and answers. It could save you some time. Look there first, and if your issue still isn’t resolved, go ahead and contact customer support.

We mentioned earlier in our Horseplayer Interactive review Canada that Horseplayer Interactive was Canada’s first legal online horse betting site. Backed by its long history and reputation, you can rest assured that this operator is 100% safe.

Its parent company, Woodbine, is licensed by both AGCO (the Alcohol and Gaming Commission of Ontario) and CPMA (the Canadian Pari-mutuel Agency).

You don’t have to worry about your online security either. All your personal information, as well as your banking information, are protected with cutting-edge SSL SHA-2 encryption.

Some online gambling sites have special programs to reward customers for their loyalty. Exclusive bonus codes, free bets and ongoing promotions are some of the most common kinds of perks.

Our  Horseplayer Interactive review Canada found that you’ll get points that advance you in the loyalty program. The more you wager, the more points you’ll receive. These accumulate and won’t usually expire.

Don’t panic if you can’t see your rewards points increase when you place a bet. The system updates every 20 minutes or so, and your points balance will reflect then.

If you cancel a bet for some reason, your rewards points will also adjust and decrease. The loyalty program gives you access to special offers and rewards. There’s even the chance to win free tickets to some horse races or invites to exclusive events. Further on, this  Horseplayer Interactive review Canada takes a look at the odds and limits on offer.