Bonus Offers - Substantial from the Get Go
Since it is such an important attractor of new customers, deposit bonuses always provide insight into an operator’s approach to business. Our JackpotCity Casino Review Canada found this operator to be an attractive option for substantial welcome bonuses. They are easy to get and easy to throw into your betting pool. You don’t have to keep track of betting codes either.
Their casino bonuses are divided into several parts and they pay you match bonuses for your first four deposits. JackpotCity Canada offers a generous sign-up bonus of C$1600 to all customers opening their first accounts. No bonus code is required and the player has the opportunity to redeem the bonus on the first four deposits.
Their minimum deposit is C$10, with a max of C$400 for each of your four deposits. The minimum cashout is C$10 and the maximum is six times your deposit. Note that, for the bonus to be paid in cash, you will have to wager at least fifty times it’s starting value. Some games also do not count towards the wagering cut-off. Look out for the terms and conditions for more info. This is a great offer, but we always recommend checking out the competition as well. On that note, we think you’ll find our Royal Vegas review makes interesting reading.
Long time players are not left out, as there are midweek and weekend bonuses on offer all the time. There are promotions packed with prizes where you can try your luck with free spins and take advantage of cash and casino credits. Our sense from this JackpotCity Casino Review Canada is that they do pull out the stops to ensure players return again and again.
JackpotCity has a loyalty system in which every wager placed will earn the player complimentary points that can be saved or converted into bonus credits. As you accumulate points, you can upgrade your status and gain access to rewards and perks matching your VIP status level.
Usability, Look & Feel - Cinematic & Captivating
While undertaking this JackpotCity Casino Review Canada, landing on the homepage felt like entering a cinema where the lights are dimmed for the start of a show. Things turn black, purple and white. The color scheme works well though and you are immediately clearly informed about the sign-on bonus and exclusive offers as a big purple sign-up button invites you in.
Navigation tabs are positioned at the top page. These will take you to registration, login, customer support, and there is a handy “add to desktop” option right there as well. Once registered, the buttons for home, casino games, banking and the loyalty programme are also right up there for easy access. The layout is uncluttered and easy to navigate.
The site has a really cool feature that saves your last played and most played games to the lobby, so you are able to return and continue playing as soon as you log in. There are over 34 language options to choose from when you click on the Language tab, which should ensure that Canada’s cosmopolitan population feels universally welcome.
Terms and conditions of casino games and promotions can be found at the bottom of the page. Here you can also find info on their affiliate program, their payout percentages, privacy policy and general info. The site is well contained and intuitively designed, similar to that found in our LeoVegas review. It won’t have you scrolling about to find things and will ensure that you can focus on the gaming aspects you are there to enjoy. Doing this JackpotCity Casino Review Canada was a pleasure on a site this well designed.
The range of payment options is one of the great features that impressed us in our JackpotCity Casino Review Canada. Options include credit cards, e-wallets and prepaid cards, like the Paysafecard. These options differ from country to country, so don’t take this review of JackpotCity Canada as representative. Check your local version of the site to see what is available.
JackpotCity pride themselves on the speed of their payouts and the fact they outperform competitors in this regard. You should be able to see your withdrawal within twenty-four hours, although the option you choose may have an impact on the withdrawal time. VIP members can request for clearance to be sped up. In our experience, such requests are usually granted.
A minimum deposit of C$10 is allowed. The withdrawal limit for all banking options is set at C$10 and no maximum limit is set. Withdrawals of around C$3500 will require you to provide identification for purposes of fraud prevention. We got a satisfying sense of security and peace of mind when looking at this aspect in our JackpotCity Casino Review Canada.
Customer Service - 24/7 Live Chat For the Night Owls
Our JackpotCity Casino Review Canada revealed that their customer response to email queries is a decent 48 hours. Their live chat service is available 24/7, and they can assist customers in at least fourteen languages. Calling them will get you in touch with friendly support staff who are well trained and able to sort issues out immediately.
With the phone-in option, some delay may be experienced as they pass you on to the right department. Support is also quite efficient on your iPhone or Android mobile device. A well-resourced FAQ section may also answer some of your more straight forward questions without having to contact them – so do check that out first to save time.
The 24 live chat and the general high quality of support indicates an appreciation and prioritization of customers. Our JackpotCity Casino Review Canada rate this aspect a big plus and another substantial reason to sign up to the JackpotCity experience.
License & Security - Internationally Certified and Regulated
JackpotCity is certified with eCOGRA and EU regulated. Its license is provided by the Malta Gaming Authority which differs from the Curacao licensing found in our Mobius.bet review. But both of these registrations and certificates will keep you safe. Our JackpotCity Casino Review Canada also found a high level of security, legal compliance, and safety and reliability are features of this operator and that gamers can use the platform with confidence.
The eCOGRA certificate is your assurance that the gaming opportunities on offer are fair, your deposits are safe, and their behaviour is honest. Their latest eCOGRA report indicates that payouts are 96% on average. On the security side, your personal info, gaming, and transactions are protected by SSL data encryption technology. This is the same level of encryption found in our SlotWolf review and it means that you can rest easy that your data will be in safe hands.
Registration with the Malta Gaming Authority is a big plus, as they have strict guidelines for companies to comply with in order to obtain and retain their licenses. Casinos are required to offer a safe gambling experience and our JackpotCity Casino Review Canada research confirmed their compliance. SSL encryption is utilised to protect your banking transactions with this casino.
Rewards & Loyalty Programme - VIP Levels Ready to Climb
In our JackpotCity Casino Review Canada, we immediately received 2500 loyalty points and we were added to the VIP program as a bronze-level member. You increase your loyalty points by betting. Every one dollar earns you one loyalty point. Keep in mind that betting bonus credits are excluded from these rewards, as only cash bets are counted.
Your points can be used for free spins, bonuses and free credits when you have enough accumulated. These points can also be used at JackpotCity’s associated casinos like Spin Palace and Ruby Fortune. Personal VIP hosts are available to members of the program. Details of the points you need for each benefit are displayed in the relevant section of the site.
Daily specials and great bonuses are the order of the day when you are a member. We found that bonuses tend to get better as you reach the higher reward levels, so it has an incentive aspect built-in. You also have to keep betting to retain your position at those higher levels. Failing to achieve the required points may see you drop a level at the end of the month.
