NEO.bet Review Canada 2024: Is NEO.bet scam or legit?

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NEO.bet was first launched in Germany in 2018 but has since crossed Europe, jumped the Atlantic and firmly established itself in Canada. The operator is best known for its diverse and easy-to-use online sportsbook.

This operator has been engineered by betting pros with decades of experience in the gaming field. Our NEO.bet review Canada will examine the site’s trusted reputation, its impressive pre-match and live betting offerings, and explore why we think NEO.bet is a great option for sports gamers. Particularly as there is an awesome $200 welcome bonus.

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NEO.bet: Pros & Cons
  • Decent sportsbook selection
  • Super-fast website and mobile app
  • Excellent security and payment option variety
  • Useful Personal Bet Configurator tool
  • Other providers tend to offer access to more sports markets
Payment Methods
Paysafecard
Interac e-Transfer
Mastercard
+
License
MGA - Malta Gaming Authority
Accepts Customers from
Players from United States of America not accepted
Withdrawal
0 – 3 Days
Company
Greenvest Betting Limited
Founded
2017
Website
neo.bet
Available Languages
EN
DE
+
Customer Support
Live Chat, Phone, Email Support
Email
contact@neo.bet
Phone
00356-27780112
Verified by
TÜV Rheinland
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
    4.1/5
  • Usability, Look & Feel
    4.5/5
  • Mobile App
    4.6/5
  • Payment Methods
    4.2/5
  • Customer Service
    4.1/5
  • Licence & Security
    5.0/5
  • Rewards & Loyalty Program
    4.4/5
Last Updated on 20/03/2024
Fact checked by: Dean Johnson

Bonus Offers & Free Bets - Tons of Welcome Offerings Here

Good bonus offers are the gold standard when it comes to online gaming and sports betting. That’s why in researching this NEO.bet review Canada, we weren’t disappointed to see what NEO.bet was offering.

That’s because we found up to $200 in NEO.bet free bets for new customers. How does that compare to other operators? Take a look at our Guts review and we’ll show you another example.

By reading our NEO.bet review Canada’s sports fans will see that this deal is made up of three matched deposit bonuses. Our NEO.bet reviews found that your first deposit will be matched by 100% up to $100. Then you can get two deposit matches that will boost your second and third deposits by 50% up to $50 each.

Just remember that this deal has important wagering conditions. This means that you have to bet the value of your bonus at least five times on odds of 1.50 or more within 100 days.

Usability, Look & Feel - Old School = Still Cool

NEO.bet has received heavy praise in recent years on account of its easy-to-use NEO.bet app – and we can see why. At the time of writing this NEO.bet review Canada, the operator is promoting one single, clear-cut app to be used consistently across all devices, so that desktop and smartphone gaming experiences are always in-sync.

This approach works well and even the old-school website is clearly laid out and easy to navigate if you prefer to place bets through your browser. The sports homepage offers a traditional grid system, with important and recent soccer matches displayed first, followed by sub-categories for other sports like American Football and Table Tennis. Everything loads quickly and sports odds can be clearly filtered using a toolbar, but the black-on-grey colour scheme is a little dull and uninspiring when compared to the bright pastel hues offered by rival operators. It’s all very function over form.

Payments - Good Amount of Bettor Freedom

Every good NEO.bet review Canada should outline an operator’s payment methods and restrictions, so here goes…

When making a NEO.bet deposit or withdrawal, you will find the following options: Visa / MasterCard, bank transfer, Interac (e-Transfer and online), MuchBetter, Neteller, Skrill, Paysafecard and Klarna. There is also the option to use a NEO coin which is just for freeplay gaming.

Minimum deposits typically sit at CAD $10, and minimum withdrawal limits at CAD $20. However, maximum deposits for some providers are capped at just CAD $500 and some payment methods incur fees of up to 3%. Meanwhile, the standard NEO.bet withdrawal time can take anywhere up to 3 days.

Customer Service - in a word: Professional.

NEO.bet claims to be “made by professionals for professionals”, so it should know exactly what level of customer service its players want, right? By reading our NEO.bet review Canada’s betting fans will find that they have many great ways to get in touch.

For example, NEO.bet offers a helpful free chat function that is open from 1:30 am – 5:30 pm ET, and  7.30am to 11.30pm CET. Support is available in English and German only, which makes sense given the operator’s main target markets but could be bad news for French Canadian.

There is no hotline available for customers who prefer to use the phone but there is a callback service. We understand that NEO.bet is a tech-focused provider, but still think that having no direct hotline is quite inconvenient. FAQs and email support are readily available, but we think the online chat function is probably your best bet.

License & Security - Internationally Certified and Regulated

So, what does our NEO.bet review Canada make of NEO.bet’s security? The company is operated by Greenvest Betting Ltd., which is regulated and licensed by the Malta Gaming Authority (MGA). Hopefully, this should alleviate any concern of NEO.bet scams or fears that NEO.bet is not a legitimate provider. The MGA has a strong reputation on account of its governance of online betting, so NEO.bet definitely gets the green light from us.

Encryption also looks pretty strong too, with NEO.bet fully compliant with the Payment Card Industry Data Security Standard (PCI DSS) and proudly advertising itself as TÜV certified – a sure sign that the site’s security framework is water-tight. What’s more, multiple age verification measures, such as the request of legal ID documents, are in place to protect minors from using the site. Our NEO.bet review Canada also found that Gambling Therapy and addiction prevention is promoted all across the site.

Rewards & Loyalty Program - Breaking the Mould for a Great Experience

We have already mentioned in this NEO.bet review Canada that NEO.bet offers existing players recurring bonuses, but what other loyalty perks are available?

Well, NEO.bet’s approach towards rewards is a little unconventional. Instead of offering a traditional VIP programme, NEO.bet rewards all NEO.bet betting customers each time they place a new bet. This is called the NEO.bet “Bonussystem”.

So, how does it work? New customers must unlock the scheme by depositing money into their account with either Skrill, paysafecard or bank transfer. From here, they’ll be asked to select a “personal bonus” that suits their playing needs – and recurring bonuses will be forever at their disposal for as long as they continue playing. Put simply, customers will receive a new mystery bonus each time they turn over the money from their previous bonus 5 times at a betting odd of 1.50, as long as this happens within 100 days.

Betting Markets - Large Number of Different Sports on Offer

Time to dive into the nitty-gritty details of sports betting with NEO.bet. This section of our NEO.bet review Canada will examine the betting markets, odds, live betting and streaming options, as well as the bet limits that are currently available at the time of writing. Let’s see how NEO.bet shapes up compared to the competition.

As an online gaming provider that specializes in sportsbook odds and sports betting, it comes as no surprise that NEO.bet operates in an impressive number of sports markets, from Soccer and American Football to Tennis, Rugby and Basketball. However, there’s also a healthy selection of more niche markets available too, including Table Tennis, Darts, Badminton and Snooker.

The “Results” page enables players to view previous game results and filter by winner, handicap and more, while the standard “Sports” page enables players to fully customize their view of available odds. This is all very clear and easy-to-use, but we think most gamers will prefer the site’s helpful Personal Bet Configurator tool, which assists players in keeping track of their own betting slips and potential outcomes in real time. This functions particularly well on NEO.bet’s app. What’s more, during a quick test we found no limits, restrictions or other frustrating issues in placing 45+ bets all at once.

In weighing up the website’s sportsbook offerings for this NEO.bet review Canada, we were also impressed to see that eSports odds were available. However, the number of games covered at the time of writing was somewhat limited, with only Online Battle Esoccer and Call of Duty League matches displayed on the homepage, and limited odds on just a select few events. Nevertheless, it’s clear from NEO.bet’s “Info” page that the operator regularly ramps up its eSports offerings from season to season, with a videostream feature currently available both online and via the NEO.bet app.

Odds - Consistently High Across The Board

The quick tests we carried out as part of this NEO.bet review Canada found consistently high odds across both pre-match and in-play betting markets. Upon loading the sportsbook, it’s also immediately clear that NEO.bet has been set-up with seasoned sports betters in mind. The no-nonsense moving banner at the top of the home page lists the various bonuses and special features available and everything is clearly organized.

For the purposes of this NEO.bet review Canada, we felt that The Personal Bet Configurator was particularly impressive when it comes to managing odds. This tool offers players a streamlined and straightforward way of keeping on top of their selections. Players can simply select as many odds as they like, then view the combo odds for all events selected clearly on their betslip. The technology is even smart enough to automatically flag up when opposing bets have been placed, and will issue an “unplayable” alert to you in the event that any odds cancel each other out – making all odds easy to monitor and manage even for newcomers to the sports betting world.

We were also impressed to discover during this NEO.bet review Canada that, unlike many other providers, NEO.bet allows players to pick an “or” option on individual events, meaning that not all of your selections on a single combo bet have to win in order for you to accumulate funds. For example, when betting on a soccer game, you could bet on “Germany to win” while simultaneously putting money down on “over 3.5 goals”. If you select “or” when placing these bets, only one of the two selections would need to win in order for you to receive a payout.

Live Betting & Streaming

Our NEO.bet review Canada has already pointed out that functionality is a strong point across NEO.bet’s website and apps when it comes to standard sports betting – and the same is true of live betting and streaming. A quick click on the “Live” link in the top toolbar will display a grid view of all the latest odds on live games, categorized by game type.

Our NEO.bet review Canada can reveal that there’s a helpful countdown timer on the left-hand side underneath each game and that the font colour of all odds will turn to red once games are drawing to a close. Meanwhile, the video stream option available for eSports events seems to load quickly and display clearly on both computers and smartphones – with the mobile app separated into tiles so that players can keep a close eye on their odds as the game progresses, and even cash out quickly and easily as and when they feel the need.

Limits - Easily Available Info to be Found

So, how does NEO.bet fare when it comes to sports betting limits? Our NEO.bet review Canada found that limits are actually pretty flexible and even fully customizable with NEO.bet.

Our NEO.bet review Canada can reveal that each NEO.bet player can amend their pay-in, bet loss and bet stake limits quickly and easily through their online account. Players can then amend set how much they would like to spend, their maximum bet loss amount and maximum stake amount per 1, 7 and 30 days to self-discipline their use of the site. Session duration is also fully customizable, with players able to limit their game time from anywhere between 1 to 6 hours. If a player exceeds their self-imposed limits within the time frame they have set for themselves, they will be temporarily excluded from future betting activities.

But what did our NEO.bet review Canada find out about limits imposed on cashing out? Well, cashing out is similarly customizable, with players able to set upper and lower limits for cash outs – but don’t forget those payment provider-specific limits we mentioned earlier when making a deposit. These can range from a minimum deposit of CA $10 to a maximum of CA $5,000. However, it is worth keeping in mind that there is no maximum cap on deposits if you are transferring funds to your NEO.bet account via bank transfer and no minimum limit if you are making a deposit via ExpressConnect, the latter of which is backed by 100% of Canadian financial institutions. This means you can ensure you are protected against any potential NEO.bet fraud at all times.

Product Summary & Conclusion - Fantastic Offerings for Sports Fanatics

In all, this NEO.bet review Canada is more than happy to recommend NEO.bet as a great place to play if you enjoy sports betting – especially if you are a tech-savvy player who loves apps, live streams and video feeds.

NEO.bet’s strengths include its competitive odds, easy-to-use website and apps and its fully-customizable limits. For the purposes of this NEO.bet review Canada, however, we feel that the site’s main weakness is that other providers such as Betfair and 32Red tend to have a more diverse sportsbook with a greater selection of sports to choose from.

NEObet Review Canada FAQ

❓ Where is NEO.bet based?

NEO.bet is one of the most popular sportsbooks across Europe. In recent years, it has  also made its mark in Canada. By visiting our NEO.bet review Canada at Gambling Guy, you can find out all the necessary details about this Sportsbook, right from its origin to the bonus offers it provides.

💳 Can I use Skrill at NEO.bet?

NEO.bet has taken the initiative to invite more and more payment methods so that different types of cardholders and e-wallet users can use their payment service freely at NEO.bet. Despite the availability of a large number of payment options, there are still some payment methods that are missing. To find out NEO.bet payment methods for deposit and withdrawal, read our detailed review of this Sportsbook at Gambling Guy.

👨 Does NEO.bet provide 24×7 support?

The best online casinos take it upon themselves to provide customer support service to its users. NEO.bet is not behind in this either. The operator provides quality customer support service, with certain limitations, where you can resolve your issues. To find out if there is NEO.bet 24×7 customer support, visit our NEO.bet review Canada at Gambling Guy.

📱 Is there a NEO.bet app?

The efficiency of the NEO.bet platform lies in its delivery of top-class gaming services to the players. In our NEO.bet review Canada, we have delved deeper into the functioning of Sportsbook to see how it caters to every department. To find out if NEO.bet is just accessible through the browser or if there is a dedicated app for it, visit our NEO.bet usability review at Gambling Guy.

Conclusion - an Awesomely Good time Online!

In all, this NEO.bet review Canada is more than happy to recommend NEO.bet as a great place to play if you enjoy sports betting – especially if you are a tech-savvy player who loves apps, live streams and video feeds.

NEO.bet’s strengths include its competitive odds, easy-to-use website and apps and its fully-customizable limits. For the purposes of this NEO.bet review Canada, however, we feel that the site’s main weakness is that other providers such as Betfair and 32Red tend to have a more diverse sportsbook with a greater selection of sports to choose from.

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  • Awesome $200 welcome bonus
  • Cool Personal Bet Configurator tool
  • Fully regulated by the Malta Gaming Authority
NEO.bet Sports Bonus
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T&Cs apply, 19+
Our Team
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Kyle Tremblay
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Players must be 21 years of age or older or reach the minimum age for gambling in their respective state and located in jurisdictions where online gambling is legal. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) the Council on Compulsive Gambling of New Jersey at 1-800-Gambler or www.800gambler.org; or (b) Gamblers Anonymous at 855-2-CALL-GA or www.gamblersanonymous.org.

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