The added extras you’ll find when creating an account
Thunderpick makes a point of looking after both new and existing customers. And we always love to see a brand take care of everybody. Welcome deals are a top way to attract new customers with additional bonus credit. And existing customer promos keep everyone happy along the way.
For new customers, they have gone for a couple of deposit match bonuses. It is rare to find two available at the same time. But we aren’t complaining! You can either go for a 5% first deposit match or a 100% first deposit match. You might think that it’s a bit of a no-brainer. But the devil is in the details. The 5% deposit match only needs to be wagered twice whereas the 100% bonus requires an x30 playthrough. Check out our
Thunderpick bonus review
to see exactly how to get your hands on these deals and others.
Making your way around the Thunderpick site
Given that this brand has so much going on, you could be forgiven for thinking that it might feel a little overcrowded. However, that simply isn’t the case and Thunderpick has done a fantastic job of keeping things simple. You can choose from casino, sports or esports at the top of the screen. In addition, there are links to the promotions and reward sections as well. The site is available in English and several other languages including French.
Creating an account is easy and only takes a few minutes. And if you have any problems, then you can always contact the staff through the messaging service. Look for the headphones icon to get in touch.
You can access everything that Thunderpick has to offer through desktop, laptop, tablet and mobile phones as well. The brand’s app is simply a progressive web app that loads up automatically through your mobile operating system. You don’t need to download anything and you will have fast access to all of the games and your account as well.
Getting your money moving
Our Thunderpick Canada review team quickly found that payments are available here using cryptocurrencies. They accept payment in a range of different crypto coins and these include Bitcoin, Ethereum, Litecoin, Tether, XRP and Bitcoin Cash. To make transactions, you will need a crypto wallet.
Making a Thunderpick deposit
Making deposits is simple and straightforward. Money generally appears instantly in your new account but it will depend on the cryptocurrency that you are using. Tron, for example, requires 19 confirmations but Bitcoin only needs one. The minimum deposit amount will also depend on the currency. Luckily, Thunderpick won’t add any additional fees.
Thunderpick withdrawal time
The processing time for all currencies is between 5 and 30 minutes. There is a maximum weekly amount that you can withdraw as well as a minimum amount per transaction. And the brand won’t add any additional fees for accessing your money.
Having a clear and simple route to a brand’s customer services department is essential. If you have any queries regarding your account, bonuses or indeed the games on offer, then you’ll want to get in touch.
Most sites offer a link to a contact page where you can find all of the necessary details. However, our Thunderpick Canada review couldn’t find a link here. What you have instead is an email address shown in the site’s footer so you can send them any queries you have by email. You may have to wait a couple of days for a response. So if you need to contact them quickly, look out for the floating chat icon.
Live chat at Thunderpick
When you click on the live chat button, you will need to enter your name and email address to get started. There is a box to enter your question and you will be connected to an operator almost instantly. We tried it out and had an answer to a question within a minute. We wanted to know if the live chat section was open 24/7. And they were happy to tell us it was.
One of the first things to consider when looking at a new casino or other type of gambling site is how safe you and your cash will be. There are various ways that a brand can ensure your security and we are pleased to say that Thunderpick appears to take this subject very seriously.
Gambling licence
This operator has a full and up-to-date Curaçao gambling licence. This means that they are able to offer their services across the world. This licence type is well-known in the gambling industry and offers a level of protection for players.
SSL
Any information that you send to Thunderpick will be encrypted along the way. This is all thanks to the latest SSL technology that protects you and your data by making it indecipherable to anyone that doesn’t hold the correct key.
2FA
You can activate Two-Factor Authentication with this operator. You might well have come across this type of security before. Instead of simply entering a username and password, you can request that a secure code is sent to your mobile device.
Rewarding loyalty at Thunderpick
In addition to having one of the
best online casino bonuses in Canada
for new customers, existing ones should also be excited when playing at this brand. There is a range of promotional rewards on offer and they can all mean extra bonus cash in your account.
Entry to the VIP club is by invitation only. The more you play, the more chance there is that they will contact you. You will receive regular gifts and bonuses that will far outweigh the value of regular ones. There are also higher betting limits and withdrawal limits. And for that additional personalized touch, there is a VIP manager who will look after your every need.
Every week, the equivalent of €8,000 is given away to lucky customers. Depending on the rank that you hold, you can enter the giveaway to attempt to win a share of the cash. Prizes are given out in the form of a gift card.
Every two days, the equivalent of €3,000 is given away among the top 150 players. The winners are determined by the number of race points that they earn. The formula for this is the wager amount x the odds x the category modifier. In layman’s terms, every bet that you place within the promotional period will add a number of points to your score. And if you are in the top 150 places, then you’ll win a prize.
