Unique Casino is an increasingly popular online gaming provider that offers a great variety of slots, jackpots, live casino and table games. There are some superb bonuses on offer for new and existing customers, and the operator is licensed and regulated with the Curacao Gaming Authority – meaning you can be sure everything is legit.
In this Unique Casino Review Canada, we’ll weigh up the pros and cons of gaming with Unique Casino, from its impressive game selection and great customer service to its frustrating withdrawal times and other shortcomings. Time to find out if Unique Casino is right for you!
Unique Casino: Pros & Cons
- Fantastic selection of games
- High-quality live casino experiences
- Fast-loading games with taster demos available
- Good new and existing customer bonuses
- Slow withdrawals and limited banking options
From free spins to special bonuses, casino-oriented operators offer all sorts of perks to attract new customers. So, what does Unique Casino’s new customer bonus look like?
At the time of writing this Unique Casino review Canada, the operator is offering a special deal to all Canadian customers that awards up to CAD $300 in bonuses and 20 free spins upon registering. Any funds accumulated using these free spins will boost your Bonus Money balance. Alternatively, Unique Casino’s standard welcome package will grant you a matching bonus of 100% on all first-time deposits up to CAD $200 once you’ve made your first Unique Casino deposit. To compare this offer to the competition, head to our 888 Casino review or our Quatro Casino review pages.
There’s also some attractive offers available for existing players – ranging from a weekly Bonus Wheel spin that awards players random bonuses on their next deposit, to a daily free cashback bonus which could be worth anywhere up to CAD $100 depending on your play history.
At first glance, the low-res logo, simple font and minimalist pop-up that greets Canadian players at Unique Casino might look like a Unique Casino scam. Head to the homepage, however, and it’s immediately clear that beneath the questionably dark colour scheme, Unique Casino is a quality operator with a superb game selection and a no-nonsense web layout that works.
A toolbar at the top links players to their account pages and the latest promotions, while a carousel ad encourages unregistered newcomers to click on special offers. Beneath this, games can be clearly filtered by category and browsed on the same page without the need for multiple tabs. The tests we carried out for this Unique Casino review Canada also found that slots and jackpots load up lightning fast – with virtually all games offering a “demo” version to gamers who might still be on the fence about whether to sign up.
Looking into payment methods for this Unique Casino review Canada caught us a little by surprise. Unique Casino offers a decent selection of 12 banking options for making deposits, but only 3 options for withdrawing funds, which we think could prove frustrating for some players. Deposit methods include Visa/Mastercard, Interac, paysafecard, Neteller, ecoPayz, CASHlib, Secure Vouchers by Visa, NeoSurf, Bitcoin CoinsPaid, BitcoinCash, litecoin and ethereum. Withdrawal methods, however, are limited to Wire Transfer, VISA/Mastercard and Neteller.
Sadly, transaction times with Unique Casino have similar double standards. there is no processing time whatsoever for “instant” deposits made on the site, but the standard Unique Casino withdrawal time is up to 24 hours regardless of which banking method you use, due to processing. At the time of writing this Unique Casino review Canada, we can’t recommend a specific payment provider, as costs and fees aren’t listed anywhere on the Unique Casino site. Operators are usually a little more transparent on this subject as you’ll see from our 22bet review and we think that’s important.
Our Unique Casino review Canada will now take a look at the operator’s customer service. You’ve probably already seen other Unique Casino reviews praise this aspect of the site, and we tend to agree – but we do think there are areas for improvement.
Unique Casino offers live chat, phone and email support, but these services aren’t necessarily all available 24/7. The live chat function, for example, runs daily from 08:00 to 02:00 CET, which we think could prove problematic for Canadian players. Email support might be the best option if you need to report an issue, but there’s always a chance Unique Casino’s reply might be slower coming back than you’d like.
The site says it appreciates suggestions for improvement, so we’d imagine customer reps are asked a lot about pay-outs and limits, as currently only unique Gold VIPs or above get withdrawal limits higher than CAD $1,500 per week.
We briefly mentioned earlier on in this Unique Casino review Canada that the operator is licensed in Curacao. In fact, Unique Casino is operated by Play Logia N.V., which is both licensed and regulated by the Curacao Gaming Authority. This is one of the most respected regulatory bodies in the online gaming space, so players can rest assured that the site is 100% legit.
Gamers are also protected from Unique Casino fraud by the operator’s strict security measures around online transactions. Our Unique Casino review Canada can reveal that the operator uses 256-bit SSL encryption to protect sensitive financial information and customer data. The site also ensures a fair gaming environment through its use of state-of-the-art Random Number Generator (RNG) software, which also has a solid reputation across the industry. Furthermore, customers have complete freedom to temporarily freeze their accounts for a day, week or month without giving any notice.
We were quite impressed with Unique Casino’s loyalty programme when writing this Unique Casino review Canada. Upon registering a new account, players are automatically enrolled and can start earning points and enjoying benefits immediately. From the very outset, gamers can access the weekly random bonus wheel promotion we mentioned in the Bonus Offers section of this Unique Casino review Canada, as well as daily cashback bonuses determined by their VIP status and previous gaming history.
The VIP programme is divided into Bronze, Chrome, Silver, Gold, Platinum, Diamond and Red Diamond with players gaining access to more perks as they work their way through the ranks. Top Red Diamond players can enjoy daily cashback of up to $100, higher deposit and withdrawal limits, birthday bonuses and free spins on new games, as well as a VIP Manager. However, at the time of writing there are no VIP-specific events mentioned or advertised.
So, what is the final verdict of our Unique Casino review Canada? In all, we were very impressed by the site’s seemingly never-ending selection of high-quality slots and jackpot games from top-name software developers. We also liked the attractive new customer offer exclusive to Canadian customers and the recurring bonuses and perks available to loyal VIPs.
However, it’s only fair for our Unique Casino review Canada to conclude that while Unique Casino is great for casino gamers, it might not be the best place to play if you favour table games, flexible payment options and faster cash-out times.