Our VegasPlus Review 2020
VegasPlus Canada Review - Scam or Legit? GamblingGuy Tests 2020
VegasPlus is a relatively young online gaming provider that promises players a true Las Vegas experience. It offers jackpots, slots, table games and live casino experiences – as well as some attractive introductory offers and a tiered VIP programme offering plenty of perks for regular players. The operator is licensed and regulated in Curacao, meaning you can be sure everything is legit, but it does have its shortcomings in the customer service department.
In this VegasPlus review Canada, we’ll examine the operator’s games, bonuses, usability and more to give you our verdict on whether VegasPlus lives up to its glitzy name.
VegasPlus: Pros & Cons
- Impressive, high-quality game selection
- Attractive introductory offer for Canadian players
- Tiered VIP programme offering extra perks
- Fast cash-out times and good compatibility with Canadian payment providers
- Limited customer support and high wagering requirements on bonus funds
No good gaming site would be worth its salt without an attractive introductory bonus to lure in newcomers. At the time of writing, VegasPlus casino is offering a 3-in-one Welcome Package that grants first-time players 100% in bonus funds up to CAD$250 on their first deposit, followed by 50% up to CAD$500 on their second deposit. On top of this, new players also get 50 free spins, which will be granted in increments of 5 for their first 5 days of gaming after registering.
Our VegasPlus review Canada can reveal that there are also some great promotions available to recurring customers and VIPs, including regular free spins on brand new games for anyone who ranks as “VIP Chrome” or higher. We will explore the VIP scheme in detail later in this review. Players also get a free bonus on every deposit they make in-play using the site’s “Quick deposit” box.
At the time of writing this VegasPlus review Canada, the operator’s website is clearly laid out and very easy to navigate. The glitzy homepage features a rotating banner advertising the latest VegasPlus betting bonuses and free spins, while “Top Games” are automatically listed in a large, customizable window below. Players can filter games by jackpots, slots, table games and more all on the homepage without having to juggle multiple tabs, and almost every game has a “Demo” option available for potential new players who want to try before they buy.
VegasPlus is operated by Logia N.V. – the same Curacao-licensed company behind Canada’s Unique Casino, which means that games load up lightning-fast and are often powered by leading game developers like BetSoft or Evolution Gaming. We tried out 9 Lions and Dragon Pearls on multiple devices and found that compatibility was good, despite the absence of a VegasPlus app.
Similarly to Unique Casino and other online gaming sites operated by Logia N.V., VegasPlus offers more than 4 times as many payment methods for deposits as it does for withdrawals – which we think some players will find frustrating. Gamers making a VegasPlus deposit can use Mastercard/Visa, KwickGo, PassNgo, Interac, paysafecard, Neteller, CASHlib, Secure Vouchers by Visa, Neosurf, ecoPayz, bitcoin, litecoin and ethereum. However, our VegasPlus review Canada found that withdrawals can only be made using Wire Transfer, Mastercard/Visa or Neteller.
On the upside, the standard VegasPlus withdrawal time is up to 24 hours, which is pretty fast by industry standards. The entry-level minimum withdrawal amount is CAD$100 and deposit limits are consistent across all payment providers too, ranging from CAD$10 to CAD$1,000 depending on your VIP ranking. We’d recommend sticking to Mastercard/Visa or Neteller so that you can make deposits and withdrawals using the same card or account.
At the time of writing this VegasPlus review Canada, the operator’s customer support team can be contacted either by live online chat, phone or email – but none of these services appear to be available 24/7. The live chat function is available daily from 08:00 to 01:59 CET, which could prove inconvenient for Canadian customers. Similarly, the email support team can be reached 7 days a week, but not 24 hours a day, which means customers this side of the Atlantic might find themselves waiting around a good while for a response.
As far as we can see, support is only available in English too, which might be an issue for French Canadians. Furthermore, there is no indication that hard-playing VIPs will receive better access to customer support. On the upside, the live chat seemed quick and courteous during the tests we carried out during this VegasPlus review Canada.
As we briefly mentioned earlier on in our VegasPlus Review Canada, the operator is owned by Play Logia N.V. – a respected organization in the online gaming community that manages several other operators. Due to this, you can rest assured that the site is 100% legit and not a VegasPlus scam, as Play Logia N.V. is licensed by the Curacao Gaming Authority.
Similarly, there’s no need to worry about the risk of VegasPlus fraud either, as the site has state-of-the-art encryption in place governing all payments and data transferred over the site. 256-bit Secure Socket Layer (SSL) technology is used to encrypt all credit card details and sensitive information, and the site also has strict ID verification measures in place to protect minors from online gaming. Our VegasPlus review Canada found that players are actually barred from making any withdrawals at all until VegasPlus is 100% satisfied with their ID verification.
Right now, anyone signing up to VegasPlus as a new customer will automatically be fast-tracked onto the site’s loyalty programme and begin enjoying benefits such as regular cashbacks and opportunities to claim weekly raffle tickets. However, the site’s VIP Club system is tiered, and players will need to work their way up the ranks in order to start raking in the best perks.
Entry-level “Bronze” players get access to special VIP promotions, while “Chrome” status opens you up to free spins on new games and a birthday bonus. Earning “Silver” status will also add a VIP Manager, while “Gold” players get higher deposit limits. Meanwhile, top-tier “Platinum”, “Diamond” and “Red Diamond” players get higher withdrawal limits too, with the latter also enjoying the maximum deposit limit of CAD$1,000 that we briefly mentioned earlier on in this VegasPlus review Canada. No VIP events are advertised at the time of writing.
So, what’s the final verdict of our VegasPlus review Canada? In all, we really like the glitzy Vegas theming, superb game selection and attractive new customer bonuses this provider currently has up for grabs. We also think that the loyalty programme offered by VegasPlus currently ranks among the best we have seen, with free spins on new games, tons of promotions and generous higher limits available to regular players.
Perhaps the only downsides of the site are its limited customer support hours and those high x120 wagering requirements on bonuses. In all, however, we would definitely recommend trying VegasPlus out!