Our Mr Play India Review 2020

Bonuses are rewards given for free by an operator, generally to new punters. Since there is fierce competition amongst operators, you can get all sorts of rewards these days. So, what does Mr Play offer?

Mr Play offers a casino welcome bonus for its Indian punters. You get a 100% Match Deposit up to 200€ and 20 spins on StarBurst when you deposit funds on Mr Play. The minimum deposit is 10€. Punters get 20 games and 100% bonus upon first deposit. They get another 40 games upon deposit on the second day after the first deposit which is a minimum of 20€, and an additional 40 games are given upon deposit on the third day which is again a minimum of 20€. This casino bonus comes with a wagering requirement of 35x. The bonus must be wagered within 21 days of being credited to your account. This bonus is only for Indian punters.

Casino Bonus

100% up to 200€

Deposit Bonus

Redeem Bonus

T&Cs apply, 18+

Sports Bonus

100% up to 100€

Deposit Bonus

Redeem Bonus

T&Cs apply, 18+

Usability: We like the way the site is because it took us a matter of seconds to figure out what we wanted. The crucial tabs are on top – Casino, Live casino, Scratch cards and sports. Other details can be found in the quick drop-down menu on the left. We took approximately five minutes to create an account, and we got a call from the casino to welcome us wholeheartedly. The site map below has other vital details like About Us, Information, Getting Started, Extras and their Casino games. The help is located on top-right so you can click immediately when you are stuck.

Design: We love the big moustache logo of Mr Play. The site is blue and white themed and is neat looking. The thumbnails used for casino games are crisp and clear. The fonts are readable, and the overall design is very joyful and lively.

Performance: The site loads quickly but may take time if your Internet speed is very low. The mobile site is decent too and optimizes well on your small screen. There is no dedicated mobile app for Indian punters, unfortunately. Punters can play from their smart devices using Chrome as long as they have an updated flash player. One problem we faced is that we kept getting logged out here, which is irritating at times.

Besides slots, Mr Play also offers a live casino

Sports betting is also possible at Mr Play

Banking options like Paypal, wallets, netbanking etc. are important, and it is vital that the operator is flexible and offers a decent number of methods. Mr Play’s biggest disadvantage is that it does not accept INR. This means players have to fund in Euros or other major currencies and even pay for the conversion fee.

There are several ways you can see on their site for depositing funds, but not are available for Indian punters. Here are the ways you can deposit on Mr Play being an Indian. There is no minimum deposit on their site.

1. Debit cards and credit cards – Visa and Mastercard

Deposit Time: Instant; Withdrawal time: 6-8 business days; Fee: Free

2. Neteller

Deposit Time: Instant; Withdrawal time: 3 business days; Fee:  Free

3. Skrill

Deposit Time: Instant; Withdrawal time: 3 business days; Fee: Free

4. Skrill Tap 1

Deposit Time: Instant; Withdrawal time: 3 business days; Fee: Free

5. ecoPayz

Deposit Time: Instant; Withdrawal time: 3 business days; Fee: Free

6. Bank transfers

Deposit Time: Up to 6 days; Withdrawal time: 6-8 business days; Fee: Free

Withdrawals are made in the same way you make the deposits like how many bookmakers do. Here are some rules on withdrawals on Mr Play.

• Minimum amounts for all withdrawal methods other than a wire transfer is 10€.
• Players can withdraw no more than 7000€ per month for a single withdrawal or a series of withdrawals. If the cash to be withdrawn is greater than that, the outstanding amounts will be put in back in the player’s account, to be withdrawn in the following month.
• Withdrawals that exceed more than 2,300€ will require additional verification procedures; which can be proof of identity, age and place of residency.

The best payment method for Indians would be credit cards or debit cards. You may want to check with your bank on the currency conversion as they do not have their own calculator for any conversion.

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Mr Play offers live chat, but it is limited to hours which are 8 am to 1 am CET. The waiting times are really high, which can be frustrating. To start the live chat, you would need to verify yourself by giving your first name, last name and birth date.

There are no direct phone lines where you can call them. Yes, their FAQ is extensive, and there are high chances you will get your answers on them. Alternatively, you can email them on their address [email protected].

The team on Mr Play is polite and knowledgeable, but if the questions you are asking are too technical, you may be forwarded to the right department. They speak fluent English but do not speak Hindi or other Indian languages.

VIP, as usual, gets special treatment and will get a special manager to help them if they have any questions. You get this once you reach their platinum level.

78/100

Rating

100% up to 200€

Deposit Bonus

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T&Cs apply, 18+

Redeem mr.play Bonus

Licensing: mrplay.com is a brand owned by Marketplay LTD, a company incorporated under the laws of Malta. The games on this site are powered by software belonging to Aspire Global International LTD, a Malta-based company which is a fully licensed operator under the Malta Gaming Authority. For the UK, the games on this website are operated by AG Communications Limited, a Malta-based company, which is regulated and licensed by the United Kingdom Gambling Commission. It is listed in Sweden’s stock exchange.

Data and site encryption: Safety is a big priority on Mr Play and it utilizes the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transmitted safely over the web to their secure server, which is protected by the latest firewall.

Protection of minors: Mr Play does not allow any minor to play on their site. It is illegal, and if you happen to be one, your account shall be blocked. They have their software through which they check if you are a minor or not. Mr Play also encourages responsible gambling and associates itself with related institutes.

Certifications: With the exception of sports betting and LIVE casino games, in order to ensure the integrity of casino games, Mr Play uses a Random Number Generator (RNG) to determine the random outcome of such games. Their software is checked and tested on a regular basis to produce a gaming payout percentage. They are certified by the UK gambling commission and are members of GamStop.

Awards: Mr Play has won the title ‘White label supplier of the year’ and ‘Multi-channel supplier of the year’ from Starlet Awards earlier.

There are a decent amount of promotions running on Mr Play for its existing customers too which can be seen from your account.

You will earn reward points that can be converted into free bonus cash as you climb the VIP ladder. Every bet counts here, no matter if you win or lose. Punters climb from new players to Bronze, Silver, Gold, Platinum, Premium, and finally to Prestige level. Each level comes with different rewards, with the best being the Premium and Prestige. To reach the Bronze level, you would need 10 points; to reach the silver you would need 60 points; to reach gold, you need 350 and platinum needs 1000 points. You can become a Premium or Prestige member only by an invitation.

Depending on the level of your VIP status, you get exclusive promotions and deals on deposits. Besides the separate bonuses, you even get birthday bonus, free games and much more stuff based on the level you belong to. Once you reach the Bronze level, you can see some VIP live tournaments available for you. You get a personal manager when you reach the platinum level.