Our Pinnacle India Review 2021
We Put Pinnacle Casino to The Test, and This is What We Found
The popularity of online casinos has grown in leaps and bounds, offering punters an easily accessible yet exciting way to safely engage in gambling. With many operators entering the market, it might become difficult to find a suitable online casino. To help you, Gambling Guy provides honest and expert reviews and comparisons of the top online casinos in the market.
Pinnacle is a highly-established sportsbook platform and instant-play casino founded in 1998. It has earned quite a name for itself as a sportsbook, despite having the ill reputation of not providing bonuses like most casinos but rather taking a revolutionary direction and offering cashbacks against each bet. The success of Pinnacle lies in giving the best odds to punters and setting no win limits. They run on a “reduced margin pricing” model, making them considerably successful in their field and quite lucrative for punters. Pinnacle is also regulated by Malta Gaming Authority and the Curacao eGaming and tested by the independent auditor, eCogra, to ensure fairness and security.
Pro & Cons
These are specific pros and cons of Pinnacle:
Pinnacle Pro and Con
- Cashback offers against each bet
- Great odds
- No win limits for punters.
- High payouts for live casino games
Interesting and Unique Bonus Offer System
Most casinos tend to give bonuses to their newcomers in a few conventional ways such as through free bets and deposit bonus with a wagering requirement. However, Pinnacle Casino has gone down a different route. The bonus or welcome offer of Pinnacle Casino is not very tempting. Pinnacle Casino does not offer any cash bonus, but rather, if you register with them, you will get a continuous 0.3 percent cashback on everything you bet. For example, if you bet €1,000, you will get €3 as bonus cash. It might seem like a small amount at first, but if you are a seasoned punter, you know that it adds up to a lot. Plus, there is no wagering requirement attached to it. You can withdraw this amount any time you want. If you win, lose or end up with a draw, your account will be credited with the cashback.
When it comes to the sportsbook section, Pinnacle does not give away any free bets or welcome odds either to new customers. Rather Pinnacle promises to give you the best odds in the market and make it easier for you to win. There are also weekly offers present too. However, you have to check up on them on the Pinnacle website.
Minimalistic Approach - Website Usability and Design
Pinnacle has taken the minimalistic path regarding its website. The website of Pinnacle looks quite simple and attractive without appearing too flashy and loud for your eyes. At Gambling Guy, we rate the Pinnacle website on three metrics: usability, design, and performance:
Usability: The Pinnacle website looks good and is easy to navigate. Like many websites, the required services are provided on the home page, and you can click on it to enter a specific type of casino, slots, sportsbook, etc. If you have an account in Pinnacle, you can find all the account information provided on the website as well. You can place bets easily, and the deposits and withdrawals are simple to make. However, the interface is not well modified to browse betting odds.
Design: Pinnacle has adopted minimalism on its website. It has a simple white look, with the Pinnacle Casino tag placed on the left top corner. When you enter the home page, you will see the top bonuses or promotions being advertised. Underneath, there are a lot of different options to choose from like Live Casino, sports games, virtual games, etc.
Performance: Due to the simple look, the loading time of the Pinnacle casino is kept quite low. The website is compatible with Android and iOS devices, and you can see all the necessary items present on the desktop website and the mobile platform, as well. You can engage in sports betting and also participate in different casino games when you are playing on your mobile.
Popular Payment Methods Accepted
Pinnacle is well-known for accepting a variety of different payment methods. Pinnacle accepts the most popular methods of payments like credit and debit cards from Visa, MasterCard, Eurocard, etc. You can also use a Paysafe card for this purpose. Pinnacle also accepts e-wallets like Neteller and Skrill. Pinnacle boasts itself of fast withdrawals, especially when it comes to e-wallet transactions.
Each payment method used has a different minimum limit when it comes to deposits. In the case of e-wallets, Neteller and Skrill offer the lowest minimum deposit, which comes around €10. The credit and debit card minimum deposit is around €25. The deposit processing time for all payment methods is immediate except bank transfers, which can take 5 days. In the case of e-wallet options, the withdrawal time is quite fast, taking about 36 hours. However, bank transfers can take a lot of time, going up to 2-5 days.
The recommended payment method is either Skrill or Neteller for fast payouts.
Customer Service Would Benefit with Future Improvements
When compared to the rest of the operators present in the gambling market, Pinnacle seems to fall short when it comes to its customer service. If you want to contact Pinnacle, you can opt for their email services. If you have a query, you can write to their email address, and they will respond promptly, typically within 24 hours. The customer service department is quite helpful and professional in what they do. They will be able to help you with your doubts. The Pinnacle customer support can be contacted in a variety of languages, such as French, Chinese, Italian, Japanese, German, Swedish, Spanish and Russian, apart from English.
Unfortunately, Pinnacle does not have any phone call option. While this can be considered a disadvantage, Pinnacle is able to offer improved odds by reducing its expenses on customer service support, thereby, at the end of the day giving better odds. There is a comprehensive FAQ provided by Pinnacle. This FAQ will clear all your doubts about the operator. If you are worried about whether Pinnacle is a fraud or a scam, then this FAQ can help clear your doubts.
As Pinnacle does not have any official loyalty or VIP program, there are no VIP customers service options.
Pinnacle - Scam or Legit?
If you ever wonder whether Pinnacle is a fraud or a scam, then you should look at the variety of licenses and security features that this operator holds. Pinnacle understands that security is one of the essential factors when it comes to online gambling. Pinnacle is known for its security and holds licenses from two premier authorities – the Malta Gaming Authority and the Curacao eGaming. Both these authorities ensure player safety, and if there are complaints, they are dealt with properly. PInnacle is privately owned and not on the stock market.
Pinnacle also makes efforts to ensure that the games are fair. Pinnacle games are tested by the eCogra independent authority that ensures that the RNG used in the games is kept random, and the RTP of each game is fair. In 2018, Pinnacle won the EGR eSports Operator of the Year award.
For the protection of minors, Pinnacle has made it compulsory that any person registering on the site must be over 18 years of age. Upon registering, Pinnacle requires users to share photo ID proof to verify age and identity. When it comes to the protection of the personal details of the players, Pinnacle employs 128 bit SSL technology – a security feature that many banks use. As a result, you can be sure that all your personal and financial details are kept secure when you place it under the protection of Pinnacle.
Disappointing Rewards and Loyalty Program
Rewards and loyalty programs are designed to encourage punters to return and continue to bet with a particular online casino.
Unfortunately, one serious oversight of Pinnacle Casino is the lack of loyalty programs. There are no exclusive fixed loyalty or comp points provided to loyal customers of Pinnacle Casino. Punters tend to return to Pinnacle due to the game offerings and cashbacks, in spite of the lack of any official loyalty programs.
Pinnacle does not offer welcome bonuses to new customers but instead provides cashback. However, the real attractive point about Pinnacle is the “reduced margin pricing” model, which gets you a lot of overall returns. Pinnacle does not set win limits, and so, if you are on a winning streak, you can win a lot as this is not limited by the operator. The advantage of Pinnacle as a sportsbook is that it provides fantastic odds and high payout limits – both of which are attractive for punters. In the casino, Pinnacle offers many games including slots and live casino, but it makes its mark in the blackjack section. If you are a high roller, you can put high amounts in the blackjack section and get high payouts. The two points which go against Pinnacle is that it does not have a live streaming channel, nor does it have a loyalty program.
While Pinnacle does not offer bonuses, it is a fantastic operator if you are looking to bet over an extended period of time and get high payouts. If you are a seasoned gambler and a high-roller, then you should try out the Pinnacle sportsbook for a fantastic betting experience. For more casino comparisons, head over to our CasinoCasino review India.
