Like the majority of bettors shopping around for a new online gaming website to try, the first thing we checked in this Twin review India was of course the promotions page. When you inevitably do the same, you will find that there isn’t the greatest variety of bonus offers currently advertised on the page. Therefore, in the first section of our Twin review India we will discuss the Twin Casino welcome bonus offer available.
Uniquely, the Twin Casino promotion for new players doesn’t just offer a bonus on your first deposit, but on your first two deposits! For your first two deposits, you will receive a 100% match bonus between ₹1000 and ₹10,000, as well as 100 Twin free spins. This accumulates to as much as ₹40,000 (₹20,000 from your deposits plus a ₹20,000 bonus) and 200 free spins. Our Twin review India considers this to be a very generous welcome offer (on the surface, at least) when compared to the average online gaming website; however, there are a number of rules and restrictions you must take into account.
Firstly, the wagering requirements of all 100% match bonuses are 40x of the bonus amount – meaning you must wager as much as ₹800,000 before you can withdraw the bonus money or any subsequent winnings. Although the wagering requirements at some online betting sites are as high as 70x, some can be as low as 5x, and therefore Twin Casino’s wagering requirements fall on the high end of the spectrum. The wagering requirements must also be completed within 30 days of activating the bonus, which most casual and low-stakes bettors will find difficult.
As for the 200 free spins, you will get 40 free spins every 24 hours for 5 days. Any winnings from playing your free spins are subjected to wagering requirements of 35x, which is also relatively high. You must play all of your free spins within 7 days of receiving them or else they are forfeited, along with any winnings you’ve acquired so far.
Different games will contribute differently towards the wagering requirements. Slot games are 100%, while table games are 10% and poker games are 0%. There is also a large list of ineligible slot games that contribute 0%, so make sure you check the terms and conditions.
As you can see, when you take the terms and conditions into account, this bonus offer becomes much less appealing. Therefore our Twin review India regards this welcome bonus as average.
Our Twin review India found the desktop website to be both aesthetically pleasing – using a dark design that is both sleek and stylish – and relatively simple to use. The navigational bar at the top of the page has links to ‘Slots’, ‘Live Casino’, ‘Twin Races’, ‘Jackpots’ and ‘Promotions’. The ‘Slots’ section has useful filter options, so you can see games grouped by providers, features or themes. The ‘Live Casino’ section is itself split into sections, the headings being ‘Popular Games’, ‘Live Roulette’, ‘Live Blackjack’, ‘Card Games’, ‘VIP Games’ and ‘Other’, making it extremely simple to find exactly what you’re looking for.
In terms of mobile accessibility, this Twin review India can confirm that Twin Casino has been optimized for mobile, so you can simply access the site via the web page in your mobile browser – there is no need to download a Twin app. All of the same functions are available via your Android or iOS device, and although the mobile version doesn’t have quite as many gaming options, there are still many to choose from. If anything, your gaming experience is likely to feel slightly more streamlined on your mobile.
Overall, this Twin review India considers both the desktop and mobile versions of the online casino to be above-average.
The next section of our Twin review India is regarding the Twin deposit and withdrawal methods available.
For deposits, there are a decent number of payment options available, including Visa, MasterCard, bank transfer, Skrill, Neteller, ecoPayz, MuchBetter and AstroPay Card – the latter of which is the recommended method for Indian customers. Deposits are instant and there are no deposit fees. Minimum deposits are generally ₹1000; the maximum deposit limits vary from ₹100,000 with ecoPayz, MuchBetter and AstroPay Card to ₹1,000,000 with Visa and ₹4,000,000 with Skrill and Neteller. However, deposits made via Skrill aren’t eligible for the bonus offers.
When it comes to withdrawals, the same payment options are available. The minimum withdrawal limits are ₹1000 while the maximum limits are ₹100,000 per transaction or ₹4,000,000 per week. Twin withdrawal times are relatively quick: Visa and MasterCard can take up to 4 days and bank transfer up to 3 days, but every other withdrawal option is instant.
The biggest downfall here is that Twin Casino doesn’t accept any local Indian payment methods like UPI or PhonePe. However, despite this, Twin Casino is still able to process deposits and withdrawals in INR (meaning there are no currency conversion fees applied), which is not as common as one would hope. Therefore we rate these payment options as above-average in this Twin review India.
It is our usual suggestion in this Twin review India that you should always check a website’s FAQ page for answers to any of your issues before contacting their customer support.
Twin Casino has a decent FAQ section containing around 40 frequently asked questions over multiple sections – ‘Top Questions’, ‘Customer Support’, ‘Account’, ‘Payments’, ‘Bonuses and Free Spins’, ‘Technical Stuff’ and ‘Licenses & Security’.
If you are unable to find the answer to your query on the site’s FAQ page, or if you’d simply prefer to speak to a trained representative, you will find two customer support options available to you at Twin Casino: a live chat function and an email address (which you can message directly or via the form on the website). Though it isn’t clear if either of these options are available 24/7, the typical response time for the live chat is stated as 30 seconds, which is very impressive. The main downside is that of the seven customer support languages available, none of them are languages native to India.
Taking all of this into account, we have decided to give this aspect of Twin Casino an average rating in our Twin review India. A higher rating would require phone support, as well as more convenient languages for the customer support team to be able to help in.
And now in our Twin review India we will discuss the main question that everyone should ask themselves before trusting an online gaming website that they haven’t used before, especially one that is so new to the industry: ‘Is Twin Casino secure or is there any chance of a Twin scam occurring?’
Twin Casino was established in 2017 and is owned and operated by Oring Limited. This online casino is licensed and regulated by both the Malta Gaming Authority (MGA) and Curaçao eGaming. Having a license from MGA usually means an operator is considered to be trustworthy, as the Malta Gaming Authority is renowned worldwide as one of the ‘Big 4’ (along with the UK, Alderney and Gibraltar) when it comes to regulatory rules and licensing standards. An additional license from Curaçao surely shows that Twin Casino is beyond reproach, with little to no risk of any malfeasance taking place.
Furthermore, Twin Casino uses the latest SSL data encryption, and all of the payment methods are PCI DSS compliant – which is an industry-standard that protects your funds. However, there is no evidence that the site’s games are independently audited by any 3rd party testing agency such as eCOGRA.
Although this is a relatively new online gaming site and can’t demonstrate fair game verification, the two gaming authority licenses and SSL encryption prove that Twin Casino is undoubtedly reputable; and therefore we are confident to conclude this section of our Twin review India by saying that there is absolutely no chance of falling foul to any Twin fraud.
As well as the current Twin Casino welcome bonus that we mentioned earlier in this Twin review India, there is also a loyalty program available to all customers.
Basically, frequent play earns you loyalty points at a rate of 1 point for every ₹80 you spend. As you accumulate points, your loyalty meter fills up, and the quicker it fills the sooner you ascend through the loyalty levels – of which there are hundreds. Every time you level up you receive loyalty rewards, such as free spins, tournament tickets and wager-free cash. The higher the level, the better the reward; and every reward you receive must be used within 7 days. Bear in mind that only wagers of ₹16 or higher generate loyalty points.
There are a couple of other ongoing promotions that Twin Casino offers, all of which you can find on the site’s ‘Promotions’ page. The final promotion we will discuss in this section of our Twin review India is the Twin Races.
Twin Races are this operator’s unique take on the classic slot tournaments, with not one but two different leaderboards. There are three races every week on some of the site’s most popular slot games, each offering extra cash prizes and free spins. All you need to do to win is reach the top spots in one or both of the leaderboards by collecting as many points as possible throughout the race. Here’s how you can collect points during a race:
- 2 points for wins between 1.01x to 15x your bet.
- 20 points for wins between 15.01x to 30x your bet.
- 100 points for wins 30.01x or higher.
These promotions are standard for the online betting industry, though having three Twin Races per week with two leaderboards means that our Twin review India regards this online gaming website’s rewards and loyalty programs to be above-average.