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Our Winmasters India Review 2020

Is Winmasters India a Scam or Legit?

Winmasters is an online bookmaker which offers sports betting and many online casino games. Plus, they provide punters with a secure environment for online betting. It is licensed from the Malta Gaming Authority and tries to offer one of the best gambling online experiences possible. It is not a scam nor a fraud site.

Unfortunately, Winmasters currently does not allow punters from India. Nevertheless, you can browse their website, unlike other operators who geo-block their website as well. Our reviews are unbiased, honest, and we deliver first-hand information to our readers, helping you choose a suitable operator for your betting adventure.

Here are the pros and cons of Winmasters:

 Pro and Con
Pro and Con
  • A great casino with a lot of software providers
  • A great selection of betting markets
  • Good live casino and live betting options
  • Good live chat support
  • Does not allow Indian players at present
  • No rewards or loyalty program

Bonus Offers & Free Bets

Every punter wishes for a welcome bonus as they are excited to see some rewards the moment they sign up for an operator. It is now a norm to see welcome bonuses and operators go to a big extent of making their customers happy.

Currently, there are no Winmasters welcome bonuses for punters available. You can see a handful of other promotions, under their promotions tab. These are mainly for existing users. On their casino, they offer a deposit bonus if you deposit funds in happy hours. By happy hours we mean, if you make a deposit between 18:00 – 23:59 CET, you get a 100% casino bonus along with ten 10 Free Spins on the game Leprechaun Goes to Hell. Punters must make a deposit of a minimum of 10 Euros to avail this offer. Further, the maximum bonus they can get out of this is 30 Euros. The wagering requirement is a whopping 50x which punters must meet in a duration of 30 days. The maximum winnings punters can get from these free spins are capped at 20 EUR.

We advise our readers to go through the detailed terms and conditions before claiming any bonus on Winmasters.

Usability, Look & Feel

The next in our review is about the usability, look and the feel of the site Winmasters.

Usability: The site is pretty easy to use. When you log in to the site, you can see a simple menu dividing the three products they offer – sports, casino and live casino. The default page takes you to the sports section. Inside the sports menu, you can see all the popular sports listed. Similarly, when you click the casino, you can see tabs for new games, slots, tables and cards, keno, and so on. The user does not take a long time to understand the layout of the site. Registration on the website is also simple, and you wouldn’t require any documents when you sign up immediately.

Design: The site uses a red and white theme. The site is clear, and each component is clearly located. The graphics are crisp, and the design is not cluttered. The fonts are readable. The same applies even for their mobile site, which optimizes perfectly on your small screens. The bottom panel of the site offers other important details like About Us, Terms, Help, and so on.

Performance: It took less than three seconds to load the site with good broadband speed. However, to enjoy a seamless live casino on Winmasters, it is good to have a stable and decent connection. The site works well even on mobile. There were no issues like lagging or hanging in the middle. The casino does not offer any app at the moment.

Payments

Banking options form a crucial part of any reviews. It is important to know all the details about it, so you easily withdraw and deposit funds.

You can access the payment method from the bottom of the home page. There are numerous ways you can fund your account on Winmasters. Here are the casino payment methods on Winmasters.

Payment MethodTransaction TimeTransaction FeeMinimum DepositMaximum Deposit
Debit and Credit CardsInstantFree€10/$10€2,000/$2,000
SkrillInstantFree€10/$10€2,000/$2,000
NetellerInstantFree€10/$10€2,000/$2,000
PaySafeCardInstantFree€5€1,000
TrustlyInstantFree€20€10,000

The withdrawals details along with the withdrawal time are as below:

Payment MethodProcessing TimeTransaction FeeMinimum WithdrawalMaximum Withdrawal
Debit and Credit Cards3-5 daysFree€20/$20€2,000/$2,000
SkrillInstantFree€20/$20€2,000/$2,000
PaySafeCardInstantFree€20€1,000
NetellerInstantFree€20/$20€2,000/$2,000
Fast Bank Transfer3-6 daysFree€20/$20€2,000/$2,000
Trustly3-6 daysFree€20/$20€2,000/$2,000

The transactions are secure on Winmasters. You can opt for any method you wish suiting your needs, but if you are looking for instant payment and withdrawals, then e-Wallets should be your choice.

Customer Service

Winmasters offer numerous ways to get in touch with its team.

Before you connect, it is wise to go through their FAQ on their homepage. It offers a lot of information, and there is a high chance you shall find your answers right in this section. If you cannot, then you can connect with their team using email, live chat, or even by filling up their online form.

For email, punters need to send their inquiries on [email protected]. You will get a faster response if you provide relevant details like your username in the email. Expect a response between 12 to 24 hours from the Winmasters team.

You could also start a live chat session right from their website. There is a live chat option from the Contact Us tab, and also, there is an envelope sign, which takes you to their live chat session and their online form.

The live chat session offers International Support in the English language is available seven days a week (Monday to Sunday), 09:00 – 22:00 CET, and punters could get local language support for lesser hours that is Monday to Friday, 09:00 – 17:00 CET.

There is no phone number listed on their website where punters can directly contact their support team. The online form also offers a box where you can drag and drop your attachments to explain the issue with images.

Typically, VIPs get special attention on online bookmakers as they are offered a dedicated account manager to help them sort their issues relating to the site. But there is nothing mentioned about this on the Winmasters site.

License & Security

Licensing: Winmasters is licensed and regulated by the Malta Gaming Authority. Winmasters is a brand name of WM Interactive Limited.

Stock exchange listing: The operator is not publicly listed on any stock exchange listing.

Data and site encryption: The company uses the highest security methods to ensure all your data is safe with them. They use the latest SSL encryption technology, so your data is not used by hackers or any third-party illegally. Your credit and debit card info, as well as your private data, is safe with Winmasters.

Protection of minors: Like most of the operators, Winmasters also does not allow players who are less than 18 years of age to play on their website. You must verify your age by submitting appropriate documents, including a photo ID.

Certifications: The site is associated with Gambling Therapy and GamCare. Below the homepage, you can see all the logos of these authorities, proving that Winmasters encourages responsible gambling.

Rewards & Loyalty Program

Loyalty program for existing customers: The operator does not offer a lot of promotions for its existing customers. Besides, the happy hour, the other promotions are mediocre when compared to its rivals. To access their existing promotions, you can go to their Promotions tab. Further, the site is not even up to date, showing bonuses which are already expired.

Separate bonuses on deposit: The site does not offer any information regarding the separate bonuses on deposits. Maybe by seeing your play habit, you can get notified through an email about being their VIP member. Keep yourself in their mailing list and contact the customer support occasionally.

VIP Program / Bonus: There are no loyalty points of a scheme for Winmasters players when they spend their real money.

VIP events: VIP may get invited to big and exclusive events happening worldwide, but the site does not mention it anywhere, keeping the users confused.

VIP manager: Again, there is no clear statement which says they do offer a dedicated manager to its VIP members, or the fact even if there is a VIP system or not.

The information about rewards and loyalty programs is very vague on Winmasters, making it quite dull for punters who intend to spend hard.

winmasters Casino

Software

You can find a lot of games from many online casino software providers on Winmasters like EGT, Evolution, Play N Go, Pragmatic, QuickSpin and many more as well. Punters can even find games based on software providers. These software providers are very popular and offer a lot of popular slots which you can find here on Winmasters.

Game portfolio

There are a lot of games offered by Winmasters and the best part is you can first play a demo version until you are confident enough and then play with real money. Here you can find popular slots like John Hunter and the Aztec Treasure, Super Joker, 5 Lions Gold, Hot Chilli, Durian Dynamite, Grand, Dream Catcher and many more. There are a total of 187 popular slots on Winmasters. If you are not sure, try out the demo version.

Jackpot: You can find famous Jackpots like Mega Moolah, Playboy Gold Jackpots, Diamond Wild, Fruit Bonanza and many more among the 38 choices on Winmasters.

Table Games: The table games include Blackjack, Roulette and Baccarat, red dog, craps, hi-lo along with their variants.

Slots: There are almost a thousand video slots on Winmasters, clearly being the biggest section. Play Star Gods, Bonanza Megaways, or whatever you prefer from their wide collection of video slots. Some of the popular slots are Immortal Romance, Brides Maids, Guts, Tomb RaiderMega Moolah, 2 Million BC, Royal Panda, Dazzle Me, Guns N Roses, Boomanji, Aliens, Pearls of India, Gonzo’s Quest and Jack and the Beanstalk.

Besides Winmasters also offers video poker, Keno and Bingo for its players. Video Poker includes single and multi-hand versions and variants too like Aces and Faces, Double Bonus Poker, Joker Poker, and Jacks or Better Deuces Wild. Alternatively, you can also try some niche games on Winmasters like Bingo and its variants or its Keno.

Live Casino

The live casino of Winmasters offers games from Evolution Gaming. It includes all the standard games like Blackjack, Roulette, and Baccarat along with its versions. The selection is pretty good here. You can find more variants, and the dealers are super charming. Punters enjoy playing with these live dealers. You would feel you are actually sitting in a real casino and enjoying your game.

Product Summary & Conclusion

The casino on Winmasters lives up to the mark. The games it offers are most of the top ones from the software provider. It also constantly updates new games and it can be seen under the new game section. The online live casino offers a variety of live games. If you are a casino lover, this should be one casino you must try.

Winmasters does not offer live Poker to its punters. It just offers Video Poker at the moment.

winmasters Sports Betting

Betting markets

Winmasters is mainly for European countries, except the UK. They offer a decent selection of betting markets. You can find on their left-hand side menu, all the top sports like Football, American Football, Winmasters Specials, Baseball, Ice Hockey, Basketball, Tennis, Golf, Darts, Motor Racing, Volleyball, Handball, Futsal and many more.

Clicking on each further shows you the leagues depending on the country, so it gets really easy to search for a particular league. For example, if you click on Football, it shows you 780 plus options. When you click on India for instance, it will show you all the upcoming matches within the league like Super League, I League, and League Women.

For each sport, there are many markets to bet upon, which makes it a good sportsbook to bet on. Further, you can see all sorts of markets like goals, halves, specials, and so on neatly classified in tabs. The choice is pretty intense, and every punter would find something of their kind on Winmasters.

Odds

The odds available are in the format of American, Decimal as well as Fraction. You can find decent odds here but of course not as good as its competitors. Winmasters football odds reach only 95%, which is quite decent. The tennis is however good at 94% but nothing that keeps us hooked here.

Live betting & streaming

Winmasters offer in-play betting but do not offer live streaming which is so high in demand. On the in-play betting end, you can bet at sports like Football, Cricket, Tennis, Volleyball, Ice-Hockey and even esports. Upcoming games are shown properly on the tabs as well as the highlights of the games so that you can make your choice easily.

Limits

The limit offered is yet another place the operator can improve. It offers a low limit at around 0.20€ and goes up to a maximum win limit of 100,000€ on many sports. However, the betting limits vary on the basis of the sports.

Product Summary & Conclusion

The sportsbook is ideal for those punters who want to bet on many sports and markets because the range is excellent. The odds are not so satisfactory, and the limits are lesser compared to its rivals. The other downside is there is no live streaming offered.

Overall conclusion

Winmasters offer a great casino, live casino and a good sportsbook to its punters. The markets are deep, and the interface is very easy to use. Punters can connect with their team quickly and place bet slips easily. Every punter would find here betting options of their liking in their sportsbook as well as their casino. The casino is licensed and is safe to use. The authority MGA is well-known, and players can securely deposit funds in their accounts without worrying about anything. If you reside in European countries, this operator is good to try because they offer a wide range of games in their casino and a lot in sportsbooks as well.

Drawbacks of Winmasters include lack of live streaming and live Poker, however, the biggest downside is that they do not offer their service to a lot of countries, including India. That is really disappointing for Indian punters. Also, they do not offer any loyalty scheme to their existing customers, which is disappointing.

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