Jackpota Social Casino Review 2024: Is Jackpota scam or legit?

The first thing that hits you when you register at this social casino is the free welcome offer. After signup (which took me under three minutes) you get 7,500 Gold Coins (GC) and 2.5 Sweepstake Coins (SC) to get you started.

Following this, you also have the option to buy a special first purchase package of Gold Coins for $9.99, which comes with 150% extra:

• 50,000 GC (Normal pack: 20,000 GC)
• 25 FREE SC bonus (Normal pack: 10 SC)

I don’t think that this sweepstakes casino website is flashy or offers anything fancy, but it’s clean, well-designed, and does the job well. Moreover, I’m a fan of the simple but aesthetically pleasing black and gold branding.

Even if you’re using a social casino for the first time, finding your way around the site is easy. And as I mentioned above, it only takes a few minutes to create your account and get verified.

All of the games that I tested out loaded quickly and played well without lagging or bugging, which is always handy. For newbies, there are plenty of pop-ups and guides that explain how the site works, including the difference between Gold Coins and SC.

I’ll start by being upfront and honest here; there is no mobile app available. Like many other online sweepstakes casinos in the US, the mobile experience that this brand offers is entirely browser-based.

This offers a few general advantages though. For one thing, it’s quicker to get started, as you just need to load the URL and login – you don’t need to download or install any additional software.

In terms of look and feel, the mobile site is essentially a mini version of the desktop website. While I didn’t find any special mobile features worth shouting about, there isn’t anything missing on the mobile platform either. Just be aware that some of the sections of the home screen have been hidden in dropdown menus and popups.

Jackpota is a mobile optimized casino

Jackpota welcome offer

Technically speaking, this section will be irrelevant to some of you, as you can continually play for free on this site. However, for those who want to, optional purchases are available, starting with the 150% extra welcome pack that I mentioned earlier in my Jackpota review.

You can pay with your Visa or Mastercard credit/debit card, and I found no hidden fees or charges that you need to be wary of. You can also save your details for future payments, which is handy.

If you meet the 1x SC playthrough conditions and minimum balance requirements, you can request to redeem your SC for real prizes at the ratio of 1 SC = 1 USD.

There are two options for you here:

• With a minimum of 10 SC you can redeem gift card prizes to your email address
• With a minimum of 75 SC you can redeem cash prizes to your bank account

My overall experience with the customer service at this sweepstakes casino was positive. There is only one official medium to go through, and that’s by submitting a request form via email.

During the week, I was responded to within a matter of hours, on weekends, someone still got back to me within 24 hours. However, it is also worth remembering that issues are far less common in sweepstakes casinos compared to traditional online casinos.

Before you contact the customer care team, I recommend giving the Help Center a try. As far as these support tools go, this one is well put together and very informative.

Social media

Another way to seek assistance, and to generally engage with the brand, is by following them on their social media accounts:

• Facebook
• X (Twitter)
• TikTok
• Instagram

Customer Service
Available Languages:	English
Email:	support@jackpota.com
Telephone:	+1 (424) 699-4745

The parent company of this brand is 100% legit and complies with local and federal sweepstakes laws in the US. This means that you can create an account and play here if you are a US resident over the age of 18.

However, in states where the minimum age limit is higher, the local law applies. Moreover, you cannot access the site from these eight prohibited states:

• Alabama
• Georgia
• Idaho
• Kentucky
• Michigan
• Montana
• Nevada
• Washington

This brand doesn’t have a loyalty or VIP program, but that’s not something I particularly mind. I often find that the rewards for such programs look great, but in reality, getting enough points to actually achieve them is very difficult.

Instead, this sweepstakes casino offers a larger selection of promotions for all existing customers, including the following:

• Daily Jackpota Login Bonus: 1,500 GC + 0.20 SC
• Referral Bonus: Up to 200k GC + 100 SC per friend
• Purchase promotions: Various offers are available
• Social Media Competitions: Free entry for the chance to win SC
• Tournaments: GC + SC prize pools every week