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Sugarhouse Casino America Review 2020 – Scam or Legit?

The Sugarhouse Casino USA, located in Philadelphia, Pennsylvania, first opened its doors in 2010. It took four years for development to finish, after first being licensed by the state gambling commission in 2006. In 2019, the property was rebranded as the Rivers Casino Philadelphia.

Sugarhouse Casino USA began offering online gambling as soon as Pennsylvania and New Jersey regulated it. Later on, it would join the ranks of the few US-based licensed online sportsbooks.

In this Sugarhouse Casino review, we’ll explore Sugarhouse Casino sign up offers, promotions, bonuses, and more. Beyond the Sugarhouse Casino bonus code, we’ll also take a look at the operator’s usability, customer support, and other factors. Keep reading to see if this is the best US online casino.

Sugarhouse Casino: Pros & Cons
  • Solid loyalty program with frequent Sugarhouse Casino promo codes
  • Attractive Sugarhouse Casino sign up offers and promotions
  • Full-fledged sportsbook with competitive odds and markets
  • Many popular and innovative slot machine games
  • Restricted to players physically located in New Jersey or Pennsylvania

Bonus Offers

Online gambling operators are plentiful – to stand out, they differentiate themselves through unique promotions and sign up offers.

Sugarhouse Casino sign up offers are no exception. They provide an enticing opportunity for new players to bulk up their balance. Sugarhouse Casino USA currently offers a sizable bonus offer for new players, matching first deposits by 100%, up to $250.

The Sugarhouse Casino sign up offers are just the tip of the iceberg, though. Sugarhouse Casino bonus codes are regularly available for returning customers. Different Sugarhouse Casino promo codes grant free spins, cash, bets and payout boosts, among other perks.

Sugarhouse Casino USA reviews its Promotions roster frequently for more information about the latest offers and bonuses. Wagering requirements for Sugarhouse Casino bonus codes are also exceptionally low, which makes them easier to cash.

Usability, Look & Feel

Offline casinos are famously glamorous and offer comfortable experiences for players. For online casinos and sportsbooks, the corresponding elements in player experience are usability, look and feel.

The Sugarhouse Casino USA website is bright, colorful, and inviting, featuring dark menus over light backgrounds. It’s highly navigable, and users will find their way with ease. Information is clearly labeled and neatly organized in the interface.

The mobile app follows a similar design and color scheme, though much condensed. The website can be accessed on both desktop and mobile browsers. The app is available for iOS and Android devices.

The website itself feels responsive and robust, with very fast load times. The mobile version of Sugarhouse Casino offers all the same functionality.


Online casinos and sportsbooks have a reputation for convenience. Online operators are only as convenient as their payment platforms. A cumbersome payment method really rains on your parade.

It’s an incredibly common hurdle for many otherwise excellent operators, though. The diversity and processing speed of payment methods significantly affects player experience. Fortunately,  Sugarhouse Casino offers a selection of payment methods.

Payment methods available include VISA and MasterCard, PayPal, prepaid cards, ACH or eCheck online bank transfers, online bill pay features, cash at 7-Eleven, cash at casino cage, Neteller, and wire transfers.

Virtually all payment methods at Sugarhouse Casino USA have instant or near-instant processing speeds, and no fees. Some Sugarhouse Casino sign up offers may be unavailable.

Be sure to check the terms and conditions regarding payments for any Sugarhouse Casino promo codes you try to claim.

Customer Service

Customer service is a crucial aspect of player experience. When you face a hurdle, customer service is who you’ll deal with.

Most great operators limit their staff’s available hours to a defined schedule. Sugarhouse Casino USA is no exception.Customer support service staff are available to assist players from 8AM to 2AM, ET.

Another important element of customer service is diversity of support channels. It’s always nice to be able to talk to customer service using your preferred method.

At Sugarhouse Casino USA, two support channels are available. Players can contact support through Live Chat, or use a toll-free telephone number. It’s a tad lower than most other operators, offering three or four support channels. However, the range of available hours is above average.

License & Security

When you gamble offline, you know that your money is safe due to the regulations that casinos are subjected to. They’re well-regulated, prominent establishments in every community. When you gamble online, though, things are different.

Telling a sketchy operator from a legitimate one can be quite vexing. Trusting an operator of unknown legitimacy with your financial information is a frightful scenario. That’s why you should always gamble with licensed, secure operators.

Sugarhouse Casino received its license to operate from the Pennsylvania gaming control board in 2006. Since then, it gained market access to New Jersey and began offering online services in the state. It’s a fully licensed operator in both states, complying with all applicable regulations.

In terms of security, Sugarhouse Casino reviews state regulations and follows best practices. Your connection to the Sugarhouse servers is secured through TLS/SSL data encryption protocols.

Rewards & Loyalty Program

After sign up bonuses lure you in, most online casino and sportsbook operators use reward programs to foster your loyalty. Rewards programs give players points and perks for gambling real money, with many incentives. Sugarhouse Casino is no exception to the rule.

Sugarhouse Casino sign up offers are a great draw for new players. Once they’re through, though, the iRush Rewards program keeps them around. Every dollar they wager earns Bonus Store Points and Loyalty Level Points.

The Bonus Store features attractive Sugarhouse Casino bonus codes of all kinds. It’s available to players of any loyalty level. As you climb through the ranks, more and more Sugarhouse Casino promo codes become available.

Other perks include guaranteed invites to free bingo games, VIP promotional events, and custom deposit limit assistance. The iRush loyalty program is also shared across all Sugarhouse and Rivers Casino properties. It’s a very versatile rewards program.

Sugarhouse Sports

Betting Markets

Betting markets define the breadth of sports, leagues and types of bets available at a sportsbook. A healthy selection of betting markets allows players to bet on a whole host of events around the world. It also lets players bet how they want, on the markets they prefer.

Sugarhouse Casino USA offers betting markets across sports like soccer, baseball, tennis, basketball, football, golf, MMA, cricket, cycling, darts, and motor racing.

Available leagues include the MLS and Euro leagues for soccer, the MLB for baseball, WTA tennis, NBA basketball, NFL and NCAA football, PGA golf, and UFC MMA matches.

For each sport, dozens of betting markets are offered across different events, including moneyline, point spread, over/under, and specials. Players can combine multiple markets into SugarHouse Parlay bets.

Several futures markets are offered as well. These allow players to wager on the outright outcome of major events and tournaments, like the NFL Super Bowl champion.

Live Betting & Streaming

Live betting is one of the most exciting ways to gamble. If you keep an eye on the shifting betting lines, it can be one of the most profitable, too. Betting live means you want live access to games and matches, though, and nothing accomplishes that like live streaming.

When it comes to live betting, Sugarhouse is a stellar operator. Several live betting markets are offered for every single sporting event. Betting lines move quickly as the game plays out live. Eagle-eyed sharp bettors can find many opportunities to turn a tidy profit.

Sugarhouse Casino also offers live streaming features for many of the matches you can bet on. However, in order to access the live stream, you’ll have to place a wager on the game. Not every sport is available for live streaming, though, but most major American leagues are.


Another huge element for player experience in an online sportsbook are the odds. Tight odds offer very little room for big payouts or arbitrage strategies. Generous odds are much more inviting across different markets.

Sugarhouse Casino USA betting odds tend to be pretty favorable. Certain sports, such as football or soccer, can have pretty long odds on both sides of the moneyline. Odds for favorites range from -300 to +130. Odds for underdogs range from +205 to +750, on average.

Spreads tend to be pretty tight for prominent match-ups, but the betting lines are looser for low-profile events. There’s a ton of great betting opportunities for those willing to sniff them out. Some Sugarhouse Casino bonus codes allow you to improve the payout odds for select events.

Odds are presented in American format by default, but the interface allows quick switching to Decimal or Fractional.


The Sugarhouse Casino sets several different limits when you are placing bets on sports. Every betting market will have its own stake limits, both minimum and maximum. Minimum wagers tend to be as little as $1-$10, depending on the market.

Maximum stakes are more dynamic, depending on the action in every betting market. Stake limits will change as more people place bets on an event. They can range from hundreds to thousands of dollars per bet.

The system will inform you of any relevant limits while placing your bet. Bets exceeding the acceptable stake limit at a given time will not be processed. Bets that somehow go through despite the limit will be voided and won’t pay out, so mind your limits.


The Sugarhouse Sportsbook is an attractive sports betting operator. With an intuitive interface and a robust platform, Sugarhouse Casino offers sports bettors plenty of options to keep them entertained. Multiple sports are available to wager on, with several US and worldwide leagues.

Betting markets are diverse, with appealing odds in several sports and events. Live betting markets are also plentiful, with decent live streaming capabilities. Sugarhouse Casino promo codes, free bets and boosted odds keep players coming back for more.

The Sugarhouse Casino mobile app integrates the Sportsbook, which is very convenient for many players. It’s also readily available for both Android and iOS devices, making Sugarhouse a solid mobile operator.

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One of the most important aspects of an online casino operator is the software. It’s the digital equivalent of a land-based casino’s establishment and infrastructure. You want your operators to use only the best, most secure and independently certified software providers out there. Take a look at our BetMGM review as an example.

In this sense, Sugarhouse definitely delivers. The Sugarhouse Casino offers slots and casino games from some of the most distinguished gaming developers in the business. These include the likes of NetEnt, whose games dominate the Sugarhouse catalog, as well as IGT and others.

Several of the games in the Sugarhouse catalog are developed in-house, through Rush Gaming. Rush Gaming is a software development company owned by Sugarhouse’s parent company. Rush also has games across most land-based Rivers Casino establishments.

As a licensed and regulated online casino operator, Sugarhouse is subject to regular audits. These audits test the casino’s internal security protocols, as well as the fairness of its games and slot machines. This provides an added layer of safety for online players.

Game portfolio

Sugarhouse Casino has a truly massive game portfolio, centered mostly on a variety of online slot machines. Some of the most popular slots include Divine Fortune, Medusa, Conan, Jumanji, Narcos, Jimi Hendrix, Starburst, Steamtower, Coins of Egypt, Excalibur, Blood Suckers, Planet of the Apes, Wheel of Fortune, Icy Winds, Triple Diamond, and many more. These are some of the most popular New Jersey online slots.

Table and card games available include several variations of Roulette, Blackjack, Baccarat and Pai Gow Poker. A number of Video Poker machines are available as well, such as Jacks or Better, Regal Poker, and Deuces Wild.

A number of progressive jackpot games are offered, such as China Shores, China Mystery, and Mercy of the Gods. There’s also several forms of virtual sports betting available, such as Virtual Soccer, Virtual Cars, and Virtual Greyhounds.

Live Casino

Many casino players can’t quite enjoy online casino gaming the same way they enjoy offline gambling. There’s something about the feel of a flesh-and-blood dealer giving you the winning hand that is unmatched online, for some.

That’s why many operators offer live casino games, for players who need that extra kick. However, Sugarhouse Casino isn’t one of them. Sugarhouse Casino currently offers no live casino features. All Sugarhouse Casino games are, strictly speaking, digital video games.


Every online casino out there has both minimum and maximum bets for online slots and table games. You can usually find a good mix of both high stakes and low stakes games, to suit every player’s style.

Betting limits at the Sugarhouse Casino tend to be very broad. There’s online slots you can bet on for as little as $0.01 per payline. Maximum bets go as far as dozens or hundreds of dollars per spin, depending on the machine. For table games, high stakes go into the thousands.

Product Conclusion

Sugarhouse Casino USA is a feature-rich online gambling operator with hundreds of options for players to explore. Sugarhouse Casino bonus codes offer many enticing offers for casino players, from free spins to deposit bonuses.

Sugarhouse Casino uses top-rated software from some of the best-known providers in the industry. It’s fully licensed and regulated both in New Jersey and Pennsylvania, making it a safe and legitimate operator.

That said, not everything is perfect at the Sugarhouse Casino. The lack of a live casino website section severely limits betting options, particularly for fans of live table games.

Sugarhouse Casino reviews its product offering often, and hopefully, this shortcoming will be resolved soon enough. However, in the meantime, it remains a significant drawback for many players.

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Overall Conclusion

In the course of our Sugarhouse Casino review, we determined that it’s a safe, legal and licensed operator. US players in NJ and PA can trust Sugarhouse with their money. The operator honors all Sugarhouse Casino sign up offers to the letter.

Sportsbook options are fairly decent, featuring favorable odds, attractive promotions and many betting markets. Casino play is also quite ample, with hundreds of options, albeit overly focused on online slots. The lack of a live casino section is somewhat disappointing, though.

All things considered, if you’re currently in New Jersey or Pennsylvania, Sugarhouse Casino is well worth a try.

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