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Virgin Casino America Review 2020 – Scam or Legit?

Virgin is one of the most trusted and recognized brands worldwide. They have now extended their vast range of products to include Virgin Casino USA. This casino is operated by the parent company Gamesys. Gamesys have had an active online casino license for the past five years, making them a reputable and trustworthy company. Keep reading to see if this is the best US online casino.

This operator offers a massive selection of games, including slots, classic casino, and some unique options that you won’t find on other sites. There are many Virgin Casino bonus codes to look forward to, as well as fantastic Virgin Casino sign up offers. You can also look forward to no card fees, loyalty points and rewards, and banking-level security.

Virgin Casino: Pros & Cons
Virgin Casino: Pros & Cons
  • Good range of games
  • Mobile compatible app available for both iOS and Android
  • Multiple reliable payment options
  • No live casino games available
  • The gambling selection for the mobile app is lacking

Bonus Offers

It’s normal for online gambling sites to offer welcome bonuses to new customers. The online casino industry is extremely competitive, and this is one way for providers to entice new customers. Welcome bonuses are often intended to encourage you to take a more significant risk with your wager, or to try out the games on offer.

The Virgin Casino sign up offers give new customers up to $100 cashback dependent on their first Virgin Casino USA deposit. All you need to do is create an account and place a deposit between $10 and $100. You can then start placing wagers. The casino will cover your net losses up to the value of your initial deposit.

The money you get back from your losses is real cash and not bonus money. This means that you can withdraw any money from losses from your casino account. The Virgin Casino USA deposit offer is valid for the first seven days.

There is more than one Virgin Casino bonus code available. These can be found on affiliate sites that offer a Virgin Casino review. Often these will give you free cash to play with, or no-deposit bonuses.

You will also be eligible for a Virgin Casino promo code or two as a continuing customer. Each month the casino offers ‘Red Hot’ promotions, which will vary in what’s on offer.

In addition to all the above, there are also daily free games available to all bettors. There will be different games each day, and you can play just for fun without betting with real money.

However, you still have the chance to win. Success from these games will award you with Virgin Casino USA free spins. The daily free games can be found under the ‘Free’ section in the navigation bar.

Usability, Look & Feel

Many a Virgin Casino review mentions the ease-of-access and usability of the site. The interface is intuitive, so it’s easy for users to navigate between the segments and features. The home page, slots, casino, bingo, promotions, and free areas of the site can all be accessed from the navigation bar at the top of the page.

The design of the site uses the traditional Virgin colors of red and white. The website is bright and inviting to users, with the use of colored logos when searching through different areas to encourage the fun of the online casino. The whole finish and layout of the site give it a professional feel, while still holding the enjoyment of the casino.

The functionality of the site is another positive in this Virgin Casino review. The site is optimized to run on both Windows and Mac. There are limited software crashes and fast loading times when accessing the games.

The same quality can be found on the Virgin Casino USA app. The titles available have no issue with running on mobile. The Cashier section offers a wide range of reliable banking methods with the capabilities for swift and secure transactions.

Payments

Betting is made easy for customers by the range of payment offers available. A major positive is that Virgin Casino USA offers free transactions for both withdrawal and deposit. One notable method that is not available for Virgin Casino deposits is PayPal; however, other e-Wallets such as Neteller and Skrill are available.

All available methods for deposits are listed below. All of these payment options offer an instant transfer of funds to your account. The maximum deposit amount is $20,000 for most methods. However, there are lower limits for deposits via e-wallets or PayNearMe cash.

  • eChecks and ACH Transfers – this is the recommended payment method for Virgin Casino deposits
  • Bank Transfers for selected banks (full list available on the site)
  • Credit / Debit cards (VISA and MasterCard both accepted)
  • Neteller
  • Skrill
  • PayNearMe (take your casino account details to a 7-11 and deposit with cash)
  • Casino Cage through the Tropicana AC (the sister company to Virgin Casino)

There is a more limited list of options when it comes to withdrawals. The Virgin casino withdrawal times will vary depending on which method you use.

ACH Transfers can be used for withdrawal on deposits from eChecks, bank transfers, credit cards, or PayNearMe. The maximum amount for withdrawal is $5,000, but there is no limit for the number of transactions. The money will normally be available to you within 3-5 business days.

Paper checks are available for withdrawals over $20. The check will be sent to the address you have listed on your account. The withdrawal time for paper checks is within 7-10 business days.

Casino Cage is also available as a withdrawal method through the Tropicana site. E-wallets Skrill and Neteller are also available if you used one of these as your deposit method. Both of these methods offer instant withdrawal of funds.

Customer Service

Virgin Casino USA offers a variety of ways for customers to get in contact with the customer service team. The live chat and email are both available 24/7, meaning you can report a problem whenever you’re playing.

The customer service team aims to resolve issues within 72 hours of receiving a complaint. You also have the option to speak to a representative over the phone.

Our Virgin Casino review of the customer service was complimentary of the team who deals with issues. Users stated that the team was knowledgeable and able to provide advice. Problems that were resolved ranged from software issues to redeeming bonuses, all things which help to optimize the gaming experience.

Some users suggested that the live chat was a more useful way to contact and offered a swifter response. Emails are better to use when trying to contact a higher authority for the site. If you have a more basic question about using the site, you may find it useful to visit the handy FAQ section.

License & Security

When it comes to looking at whether Virgin Casino USA is a scam, there is considerable evidence to the contrary. This operator is partnered with its land-based sister company Tropicana AC, as is required by the New Jersey Division of Gaming Enforcement. Its parent company Gamesys is a UK-based company and operates under strict licensing regulations.

The site also employs industry-leading SSL encryption technology so that customers can share their private information securely. The casino also uses Random Number Generators to ensure fairness across all of its games. Third-party companies are used to audit the site regularly and test the proper function of software and mechanisms for the casino.

All customers are required to present ID before placing a deposit. This will involve either a passport, ID card, or driving license number. From this, the operator can verify your account. This also aids in the protection of minors on the site.

Rewards & Loyalty Program

All members of the site have access to the V* points program. This allows customers to earn loyalty points that they can exchange for cash. The exchange rate for this is 100 V* points for $1.

All Virgin Casino sign up offers are subject to a one-time wagering requirement before the money can be withdrawn. V* points will expire 90 days after the last point was earned.

V* points are earned for wagering the following amounts on each game type:

  • Every $15 on 90 ball bingo
  • Every $40 wagered on slots
  • Every $100 wagered on other games.

As well as the loyalty program, top spenders can become part of the VIP program. These members will receive more than one exclusive Virgin Casino promo code giving them access to the following rewards:

  • Unique Virgin Casino bonus codes
  • Birthday bonuses
  • Luxury gifts
  • V* point multipliers.

VIP members can also look forward to VIP hosts for account management. The top-end VIPs will also receive access to shows and events, all-expenses-paid trips, and luxury dining experiences.

Virgin Casino Casino

Software

Virgin Casino USA offers games from some of the top online gaming software providers. The majority of the games available are from IGT.

Some of their most popular slot games include,

  • Cleopatra Slots
  • DaVinci Diamonds
  • Double Diamond
  • Siberian Storm

Slot powerhouse NetEnt also provides a significant chunk of the available games. These include band-themed slots with names such as Guns N Roses and Motorhead. You’ll also find several NetEnt games with cinematic style 3D animation.

The rest of the games are provided by WMS and Bally. These include the popular Zeus Range, as well as items for fans of Quick Hits slots.

Game portfolio

There’s a wide variety of games available and it’s great for New Jersey online slots. This is in part down to the ability of the Gamesys software to incorporate titles from multiple game providers. You will find sections of the site dedicated to slots, table games, video poker, and 90 ball bingo.

There are also plenty of free play available for different game types, allowing players to try out new games before playing with real money.

As is usual for online casinos, the majority of games on offer are slots. At Virgin Casino USA, you can look forward to over 200 online slot titles from the notable providers mentioned. There are also 21 exclusive slot titles, only available through them and their sister operator Tropicana.

These include the following:

  • Deal or no Deal (Progressive Jackpot)
  • Wonderland (Progressive Jackpot)
  • Secrets of the Phoenix
  • Bubbly Wild
  • Tiki Island

The games available are also in generous supply. While the site doesn’t offer live dealer games, there are plenty of video versions of classic games to choose from.

The Game King video poker games offer both single- and multi-line versions. The multi-line games offer some of the best payout tables available for three- and five-play machines.

The video poker games on offer include the following popular titles:

  • Triple Play Draw Poker
  • Five Play Draw Poker.
  • Bonus Poker
  • Double Bonus Poker
  • Jacks or Better
  • Double Double Bonus Poker

You can also find six variants on the classic Blackjack game. Some of these come with an added twist on the original.

The variants include:

  • Vegas Strip Blackjack
  • Vegas Downtown Blackjack
  • Atlantic City Blackjack
  • Single-deck Blackjack (no hole card)
  • Multi-hand Blackjack (no hole card)

The roulette available is notable for its low spin rate on single zero roulette. Single zero roulette can be played for as low as $0.10 per spin. There is also a high-stakes version on offer. The maximum bet is set at $4,000.

Some of the other table games available include, pai gow poker, Hi-Lo, Baccarat, and Craps.

There is a whole section of the operator’s site dedicated to 90 ball bingo. Virgin Casino USA, alongside its sister site Tropicana, was the first to launch regulated online bingo in the state of New Jersey.

The 90 ball bingo section includes super jackpot games, mini-games, and a live chat lobby. Games start every five minutes, and you can select from $1, $2, or $5 strips.

Live Casino

The site does not offer a live casino at this point in time. This is unfortunate, as overall their casino section appears to be excellent. Take a look at what we discovered in our BetMGM review instead.

Limits

There is no set limit for all of the games on offer but rather individual limits to look out for when playing your game preference. The site will always let you know in a clear manner what the limits are of a game you are playing.

Product Conclusion

Overall, the site offers a quality selection of games that are both diverse and exciting to play. The operator runs a crisp gambling experience in their casino section which is sure to attract table games lovers and slots players alike.

Overall Conclusion

Virgin Casino is a secure, reliable, and expansive site for any online gambler to enjoy. There are a variety of payment methods available, all of which make you eligible for the Virgin Casino sign up offers. Look forward to a well-designed and accessible interface through either your desktop or the mobile app.

The range of games on offer has a considerable selection from some of the top online gaming providers. All transactions are protected by SSL encryption.

The games use regularly tested Random Number Generators to ensure you have a fair gaming experience. There are further Virgin Casino bonus codes on offer to reward your loyalty. Don’t miss out on giving Virgin Casino USA a try.

Virgin Casino Review FAQ

📑What do we cover in our Virgin Casino review?

We want to give you a base of information on the online bookmaker that will make signing up to their site that much simpler. Not only will our review cover any queries that you might have had but it will also show you what the best aspects are of the bookmaker’s site. We want to make sure that you are well equipped with the knowledge of what the site has to offer new and existing players.

💲Does Virgin Casino offer any cashback promotions?

There is no surprise that almost all casino players love a good cashback promotion. However, not all bookmakers offer such a promotion which is why our team at GamblingGuy.com make sure to take a closer look at what kind of promotions you can find at Virgin Casino. In particular, we give you all the information, if any, on the current cashback deals on the site.

📞How do I get into contact with Virgin Casino?

Any legitimate bookmaker will make sure that they provide at least one avenue for contacting their support staff. This could be anything from a live chat to a simple email. Our Virgin Casino review compiles a list of contact information so that you know exactly how and where to get hold of the support team. We also take a look at the working hours and when you can contact Virgin Casino with your concerns or queries.

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