Zitobox Review 2024: Honest US Ratings For Social Casino

Before registering on the Zitobox app or website, it makes sense to find out about the casino’s welcome package. While reviewing the platform, I discovered that new players can opt for any of two rewards after completing the registration process. Both offers are worth 5000 and 10,000 coins.

These figures are pretty impressive and give you an excellent start with the game selection on this website. However, you’d need to use Zitobox bonus code to claim both offers. That said, the registration process to win the bonuses is pretty straightforward. You can create an account using the Zitobox sign up page or link the app to your Facebook account.

As for the terms and conditions, the website keeps things reasonably simple. I couldn’t find any wagering requirements or expiration dates for the bonus, so you’re not in a hurry to meet any targets.

Of course, the standard social casino requirements apply to this brand. Players must be 18 years or older to access the website. You must also be a US resident to register and claim not only the Zitobox welcome bonus but all others..

The Zitobox website features a blue backdrop with colorful and easy-on-the-eye animations. The simplistic layout accounts for the platform’s relatively fast page speed.

Navigation is also straightforward; all the menus are in spots where you can quickly locate them. For instance, new and existing players will find the Zitobox login and registration icons at the bottom of their screens.

The main menu icon at the top-left corner of the homepage takes you to other sections of the website, such as the Responsible Gambling segment. Game categories are also available here, ensuring you can load up your favorites swiftly.

Unfortunately, you can’t access some sections (like the Promotions page) if you don’t log in or register at Zitobox. I believe these omissions deny new players vital details that could influence their sign-up decisions.

Zitobox bonus coins up for grabs

Zitobox casino slot games

You can’t write reviews without discussing the experience of using the sweepstakes casino mobile app. After all, not everyone enjoys playing casino games on a web page. If you’re one of those people who prefer using a mobile app for casino gaming, you’d be delighted to hear that Zitobox has an application for Android and iOS devices.

You can install the app from the download icon at the top of the website homepage. Alternatively, go to the dedicated app store on your smartphone to download Zitobox for free. The app has all the features available on the website, including an uncluttered layout, straightforward navigation, and eye-catching graphics.

In fact, you won’t miss out on much if you register at Zitobox using either platform due to the striking similarities. It’s a significant plus that the sweepstake casino has harmonized the immersive experience across its mobile app and website.

The payment methods to purchase coin packages on Zitobox’s banking section are few, with Mastercard, Visa, American Express, and Discover being the only available options.

The limited number of banking methods restricts specific players who prefer options different from those provided by the casino. Nonetheless, the available methods are trustworthy and safe. Also, since the casino is a social gaming platform, purchasing coin packages isn’t a necessity to play games. Therefore, the lack of sufficient payment methods isn’t too significant a downside.

Regarding Zitobox withdrawal times, I found that you can receive rewards within five days of requesting a prize redemption at the casino. Rewards on the Zitobox website are usually physical or virtual gift cards that are redeemable using loyalty points.

Customer support at Zitobox is available 24/7 via live chat, email, and telephone. A comprehensive FAQ section is also available for common issues that don’t require customer service attention. With multiple options, the casino caters to diverse audiences who prefer one method over the other.

You can access the Live Chat icon at the top of the casino’s app or website homepage. Other contact details are available at the bottom of the website. The Live Chat team typically responds immediately, although there have been instances where some players waited longer for a reply.

During my Zitobox US review, I discovered that you can’t reach out to the brand’s Live Chat help desk if you don’t have an account.

Licensing is the most crucial factor in choosing a social casino. Regardless of the available games or promotions, an iGaming platform without a valid operating license from a reputable authority is unsafe for players. So, is Zitobox a fraud, or does the casino have the required certifications to offer iGaming services?

I checked and discovered that Zitobox is the property of Joy Media Works, LLC – a Florida-based software development company with several casinos under its portfolio.

While I couldn’t find exact licensing details for Joy Media Works, the company is a well-known and registered brand in the US with a trustworthy reputation. The Zitobox platform also incorporates SSL encryption technology on all its web pages. That said, the social casino isn’t available to players in Washington.

Zitobox aims to make playing games rewarding with a dedicated loyalty program. The VIP system works like most programs at other social casinos, except for some unique changes.

Basically, every time you log in to Zitobox and play games, you receive Zito Points. You can also top up your points balance using in-game offers or by posting your loyalty progress on Facebook.

However, there are no tiers in the Zitobox loyalty system. When you’ve claimed enough coins, you can exchange them for gift cards for e-commerce platforms like eBay and Groupon. I also discovered restaurant and travel gift cards during my Zitobox review.