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Casino Cruise UK Review 2024: Is Casino Cruise a Scam or Legit?

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Casino Cruise’s page features an online casino games library of over 1,300 titles from some of the world’s most trusted software providers, including Microgaming, NetEnt, Play’n Go, and Yggdrasil.

Casino Cruise possesses licenses from the United Kingdom Gambling Commission, the Malta Gaming Authority, and Sweden’s Spelinspektionen. Additionally, Casino Cruise, which launched in 2014, is owned by Genesis Global Limited, which also owns several other online casinos. First impressions lead us to believe Casino Cruise is on the level, but things aren’t always what they appear to be. Read on.

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Casino Cruise: Pros & Cons
  • Over 1,300 games from leading software providers
  • Licensed in Malta and the United Kingdom
  • Bountiful welcome bonus
  • Mobile compatible
  • 24/7/365 customer support
  • Skrill and Neteller deposits aren’t eligible for the welcome bonus
  • Selection of RNG table games is lacking
Payment Methods
Neteller
Skrill
Paysafecard
+
License
UKGC - UK Gambling Commission
Withdrawal
1 – 7 Days
Company
Genesis Global Limited
Founded
2014
Website
casinocruise.com
Available Languages
EN
DE
+
Customer Support
Live Chat, Phone, Email Support
Email
complaints@casinocruise.com
Phone
+356 27782286
Verified by
IBAS (Independent Betting Adjudication Service)
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
    4.3/5
  • Usability, Look & Feel
    4.1/5
  • Mobile App
    4.3/5
  • Payment Methods
    4.4/5
  • Customer Service
    4.4/5
  • Licence & Security
    4.2/5
  • Rewards & Loyalty Program
    4.4/5
Last Updated on 29/12/2023
Fact checked by: Alyx Tzamantanis

Free Bets & Bonus Offers From Casino Cruise In Check

Casino Cruise makes you a winner as you soon climb aboard. Those who open a new account are eligible to receive a whopping £1,000 in bonus cash plus 200 free spins on NetEnt’s classic Starburst video slot. Casino Cruise will 100% match your first deposit up to £200 and then immediately credit you with your first 20 free spins.

Casino Cruise allots the remaining 180 free spins in blocks of 20 over the following nine days. In addition to that, Casino Cruise will 50% match your second deposit up to £200, and then 25% match your third and fourth deposits up to £300 each. That’s a total of £1,000 in bonus money and 200 free spins. Skrill and Neteller deposits do not qualify for this offer.

Players must deposit a minimum of £10 to qualify for each leg of this welcome bonus package. Claimants must also wager through the bonus amount or any winnings from free spins 40 times before the bonus funds may be withdrawn.

Free spins are valid for 72 hours after they are issued and the maximum withdrawal amount resulting from Casino Cruise free spins is £100. Check the bonus terms and conditions for more details. It’s one of the better bonuses out there.

Usability, Look & Feel: Is It Easy To Navigate The Casino Cruise Website?

You won’t need a GPS to find your way around Casino Cruise because it is so smartly laid out. Your account balance is always visible in the top-right corner beside your player profile. Below that, you’ll find quick links to the various game categories including table games, jackpot slots, must fall jackpots, slots, live casino, and other games.

The site doesn’t have a link to a Casino Cruise app because you don’t need one. Casino Cruise is mobile compatible meaning that all you need is a modern browser and steady internet connection. It doesn’t matter if you are using your desktop computer or a mobile device, the site is intuitive and a cinch to navigate.

Quickly find your favourite title by game type or use the search bar. You can even search for games based on which software provider created them. Whichever method you employ, the games load within seconds and they look great, sound fantastic, and run perfectly. Is Casino Cruise reliable? The software is.

Read More: Our Casino Reviews

Casino Cruise Payment Methods In Check: Deposit & Payout

Players have plenty of safe and secure options for making instant Casino Cruise deposits and fast withdrawals. Casino Cruise won’t scam you with deposit fees either. Casino Cruise deposits of at least £10 are free when you use:

  • Visa Debit Card
  • Maestro
  • Boku
  • Paysafecard
  • Skrill
  • Neteller
  • ecoPayz
  • Trustly
  • PayPal
  • MuchBetter
  • MiFinity
  • Jeton

Other deposit options include:

  • Sofort
  • GiroPay
  • Euteller
  • ECOBanq
  • Interac
  • iDebit
  • Instadebit
  • EasyEFT

Be reminded that strict licensing conditions require Casino Cruise to verify the age, identity, and residential address of all players. This is standard procedure at reputable online casinos and not a stalling tactic. You need only complete this process once by providing copies of a valid government-issued photo ID such as a passport or driver’s license along with a recent utility bill or other document that proves where you live. Once the process is complete, players can conduct withdrawals of at least £10 using:

Casino Cruise Withdrawal Method                Max Withdrawal Amount             Processing Time

Visa Debit Card                                                             £5,000                               1-3 Business Days

Skrill                                                                                £5,000                                       Instant

Neteller                                                                           £5,000                                        Instant

ecoPayz                                                                           £5,000                                        Instant

Trustly                                                                             £5,000                                        Instant

PayPal                                                                              £5,000                                        Instant

MuchBetter                                                                     £5,000                                        Instant

MiFinity                                                                           £5,000                                        Instant

Jeton                                                                                 £5,000                                       Instant

Bank Transfer                                                                  £5,000                              3-5 Business Days

Casino Cruise withdrawals remain pending for up to 72 hours.

Neteller
Skrill
Paysafecard
Giropay
Instant Transfer
Bank Transfer

Does Casino Cruise Deliver Excellent Customer Service?

Would you like to find out more about Casino Cruise like how to withdraw money or how to use a bonus? The professional and knowledgeable support team is standing by 24/7/365 to help you any way they can. You can instantly connect with a helpful agent by using the live chat function or by giving them a call at their toll-free number. Email is an option too if you don’t mind waiting a few hours for a replay.

Keep in mind that Casino Cruise has a very good FAQ section that has detailed answers to a wide range of common and not-so-common questions. Find out more about account verification, Casino Cruise fraud prevention, technical issues, and much more. The FAQs even have game tutorials and a few betting tips. Is Casino Cruise reliable? The customer service sure is.

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Casino Cruise Licence & Security

One of the strongest indicators that Casino Cruise won’t scam you is their licenses which are from the Malta Gaming Authority and the United Kingdom Gambling Commission. These are two of the strictest and most respected licensing authorities on the planet. They go to great lengths to ensure licensees operate to the highest standards.

If they thought Casino Cruise was scamming players or acting dishonestly, they wouldn’t hesitate to revoke the site’s license. Casino Cruise isn’t exactly a new site. It has faithfully met or exceeded expectations for several years.

Casino Cruise protects all communications and stored data using the most modern encryption technology and other security layers such as firewalls. The security team closely monitors transactions and will thoroughly investigate any irregularities or suspicious activity. Is Casino Cruise reliable? The site’s security is as reliable and diligent as it gets.

UKGC - UK Gambling Commission
MGA - Malta Gaming Authority

Casino Cruise Rewards & Loyalty Program

Casino Cruise rewards players with Cash Points every time they place a bet. It’s simple; every £20 you bet on slots or lottery games earns one Cash Point. You earn a Cash Point for every £50 wagered on Live Casino games, table games, and other games. Check the Cash Points terms and conditions for more information. Once you have amassed at least 1,000 Cash Points, you can redeem them at a rate of £1 per 100 Cash Points by heading over to the “My Account” section.

Earning Cash Points also helps you ascend through the various VIP levels. Every level you achieve gives you access to exclusive benefits such as personalized customer service, exclusive bonus offers, VIP events, and other perks like birthday bonuses and cashback. Is the VIP program at Casino Cruise a scam? No. It’s an easy way to reap added value.

Read more: Our Casino Guides:

Casino Cruise Software Suppliers In Check

The Casino Cruise UK review took a hard look at what the site has to offer, and we’re quite impressed. Is the casino at Casino Cruise legit? Here’s the straight t dope.

Partnering with multiple top software providers is the key to Casino Cruise’s massive mobile compatible gaming catalog. It also enables the site to regularly add plenty of new games to its arsenal. Yggdrasil is one of Casino Cruise’s biggest contributors with over 70 games including Valley of the Gods, Dr. Fortuno, and Age of Asgard.

Games like Raging Rex, Rich Wilde and the Book of Dead, and Rise of Merlin have helped Play’n Go develop a loyal fan base. Oryx Gaming might not be the most famous brand around, but having over 160 games at Casino Cruise including Fancy Fruit, Books & Temples, and Blood Moon Express proves the studio is a major player.

Platooners, Micro Knights, and Dragon Born are among the dozens of NYX games at Casino Cruise. As one of the largest and most reputable brands, NetEnt shouldn’t even need an introduction.

Microgaming
NetEnt
Play'n GO
Pragmatic Play
Yggdrasil Gaming
+ 9

Read more: Our Casino Guides:

Casino Games Offered by Casino Cruise

It should come as no surprise that video slots account for the majority of games at Casino Cruise. Of the hundreds of slot games, Vikings Go Berzerk, Legacy of Dead, and Divine Showdown are among the most popular. Naturally, Holmes and the Stolen Stones, Ozwin’s Jackpots, and Leprechaun Goes To Hell are favourites for progressive jackpot hunters. Those who like the look, feel, and simplicity of classic 3-reel slots love Lucky Diamonds, Golden Goal, and Wild Melon.

The Casino Cruise UK review isn’t impressed with the volume or variety of RNG table games and specialty games. Shockingly, Casino Cruise features very few RNG Roulette games beyond European Roulette, English Roulette, and Yggdrasil’s Golden Chip Roulette. The options are even more limited for fans of RNG Baccarat games. Even Blackjack players have few RNG options.

Those who enjoy casino card games have to settle with Casino Hold ‘Em, 3-Hand Casino Hold ‘Em, Casino Stud Poker, and Casino Patience. Oh, you can also play Casino Barbut. It’s quite disappointing that popular RNG games like Caribbean Stud, Craps, Let It Ride, and so many others are conspicuously absent. It’s not unreasonable to expect a site with over 1,300 games to have a more expansive RNG table games section.

Are the table games at Casino Cruise a scam? No. There just isn’t a lot to choose from compared with other casino betting sites.

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Live Casino

The selection of RNG table games is severely lacking, but the live casino at Casino Cruise gives the Casino Cruise review and table game fans renewed hope. The Evolution-powered live dealer section provides much more variety and volume than the RNG table games offer. Roulette fans can rejoice with nearly a dozen variants including Live Lightning Roulette, Auto Roulette, and Live Double Ball Roulette.

Baccarat aficionados can partake in Live Lightning Baccarat, No Commission Baccarat Live, Dragon Tiger, and other variants. Blackjack buffs have loads of options including Free Bet Blackjack, Infinite Blackjack, and the ever-fun Blackjack Party Live.

In addition to the many live Blackjack, Roulette, and Baccarat games, the live casino at Casino Cruise has an abundance of casino poker games like Texas Hold ‘Em Bonus, Three-Card Poker, Caribbean Stud Live, and Ultimate Texas Hold ‘Em.

Looking for something different? Why not try Live Deal Or No Deal, Monopoly Live, Side Bet City, Football Studio, or Super Sic Bo? Is Casino Cruise legit? The live casino certainly is.

Limits

The games at Casino Cruise come with a wide range of limits, but the maximums are generally lower than they are at other major real-money online casinos. You can play an assortment of slot games for as little as £0.01 per line, which is pretty standard. High rollers might be turned off by the upper slot limits which are typically in the £200 range.

With few exceptions, table games start at £1 and are capped at £2,000. Live Casino games tend to range from £0.10 or £0.20 up to £2,000. Again, these limits should be more than satisfactory for recreational players with smaller budgets, but those who like betting big may take issue with the Casino Cruise betting maximums.

Product Summary & Conclusion

The Casino Cruise UK review found the casino is excellent in some areas, but it lacks in others. The awesome welcome bonus, regular promotions, fast payouts, and quality of the games are excellent. You know that the games at Casino Cruise won’t scam you because they are regularly audited by leading third-party testing agencies like eCOGRA. Slot fans will be thrilled with their options.

The biggest downside has to be the lack of RNG table games. It’s seriously disappointing considering the site has such a huge library. It appears that Casino Cruise values volume over variety. Even though the live casino picks up a lot of the slack, it’s not quite enough to sway the Casino Cruise review’s opinion that the table game selection is average at best.

Casino Bonus
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Play £10 get 100 Free Spins
Welcome Bonus
|
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New cust only. Opt in & deposit £10 in 7 days & wager 1x in 7 days on any casino game for 100 Free Spins. Wagering contributions vary. Free Spins worth 10p each on Big Bass Splash. 3 day expiry. T&Cs apply.

Overall Conclusion: Casino Cruise Scam or Not?

So, is Casino Cruise legit? Is Casino Cruise reliable? The Casino Cruise review concludes that it is. The importance of being licensed in Malta and the United Kingdom cannot be understated because these licenses give the site a lot of credibility. Having games certified fair by leading third-party software testers like eCOGRA, GLI, and TST lends even more credibility to the site.

The Casino Cruise review also gives the site a lot of praise for the generous welcome bonus package, the wealth of promotions, and the innovative Cash Points program. Players can’t possibly complain about not getting enough opportunities to earn extra cash. They shouldn’t complain about a lack of payment options or slow withdrawals either.

There are a few areas that could use improvement. With betting limits being significantly lower than they are at other major online casinos, those with the big bucks and a propensity to place large wagers might be inclined to shy away from Casino Cruise.

Casino Cruise withdrawal times are pretty good, but a shorter pending period would be very appealing. Finally, at the risk of beating a dead horse, the site could do itself and its players a service by adding a few more RNG table games and specialty games like Keno, Bingo, and scratchcards. Nevertheless, the Casino Cruise review has no problem recommending the site to online casino enthusiasts.  Especially those who enjoy video slots.

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Highlights
  • Partners with top game providers like Pragmatic Play, MicroGaming, and Push Gaming
  • Unique bonus of up to £200 cash & 100 Free Spins on Big Bass Splash
  • Extensive live casino with real dealer table games
New cust only. Opt in & deposit £10 in 7 days & wager 1x in 7 days on any casino game for 100 Free Spins. Wagering contributions vary. Free Spins worth 10p each on Big Bass Splash. 3 day expiry. T&Cs apply.
Casino
Casino Cruise
Favicon
Rating follows
  • Mobile compatible
  • Over 1300 games
  • Offers a live casino
Casino Cruise Bonus
-
T&Cs apply, 18+
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Our Team
Mike MckeanAlyx TzamantanisJames LeelandJordan Noble
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