Genesis reviews can be a mix of good and bad, and we’re here to tell you what we discovered when testing this operator. If you examine a Genesis UK review, then you won’t find the same story. A number of negative comments may appear, but there are customers that have written Genesis reviews that admit being satisfied with its service and number of options. This review will answer questions such as “Is Genesis reliable?” and “Is Genesis legit?”
Go ahead, compare it to some other mobile online casinos and see if it stacks up. In this Genesis UK Review, we’ll do just that and look at several important factors like website usability, live games and slots. You can gamble with real money on a plethora of games at Genesis Casino.
Genesis Casino: Pros & Cons
- Reams of live games and jackpots
- Lashings of games and slots
- A slew of the best online software providers
- It has its own contact email for complaints and customer service for users that suspect that Genesis is a scam
- Long withdrawal times
- A 48-72 hour verification process for new customers
Before you read on – Check out the Genesis Casino UK Video Review
Genesis UK reviews mention the casino offers and the new player welcome bonus has four separate deposit bonuses. It’s divided into separate deposits so that players can be sure that Genesis is reliable and won’t think that there’s a Genesis scam going on; this will prevent them from cashing out all their bonus winnings and leaving the casino. A maximum of £100 is permitted with free spin winnings and free spins are valid for 72 hours after activation.
The Genesis UK reviews are usually positive concerning the bonus offers and mention the weekly bonus mission and Lightspeed Monday bonus offers, signaling that Genesis is not a scam.
You can tell Genesis isn’t a scam operator and that Genesis is reliable because it meets all of the normal requirements of a gambling operator. Many Genesis reviews criticise this provider for its long verification process and withdrawal times. If you’ve verified your account, you don’t have to worry about whether Genesis is reliable or if there’s a Genesis scam going on. Check out the best betting sites for more on exciting bonus offers.
Genesis UK reviews tend to give it a 3-4.5 stars out of 5. The website is space-themed and has a fairly intuitive layout with a reliable interface. The home page has all of the necessary features for users to find what they need to sign up and create an account with ease; none of these features indicate that Genesis is a scam. There are also FAQ sections and a contact section which is easily reachable from the pop out menu on the right side of the webpage.
The bonuses are displayed in the Promotions tab where players can find info on the best bonus offers found at Genesis. Genesis UK reviews point out that the website is well-organised and can be used by anyone. Its intuitive layout makes it easy to find every section of the website when needed. You’ll feel at home playing at this space-themed casino.
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Genesis provides several common payment methods and lists them all as instant and free of fees, though Genesis reviews don’t provide positive feedback on its withdrawal process. Many customers complain that the withdrawal process takes too long and that Genesis is a scam site. The majority of these payment methods have a maximum withdrawal of £5,000, except for ecoPayz which has a limit of £1,000.
There are reviews that cite wait times of up to 72 hours or more and many report that Genesis requests further documentation to “verify” the user’s account. If you’re wondering whether Genesis is legit then it’s best you look somewhere other than the customer reviews. They don’t offer PayPal online, but there are a handful of other payment options. Genesis is reliable in this sense.
Genesis UK reviews provide a bit more positive feedback, but the majority are still under 4 stars. Overall, Genesis reviews don’t shed a positive light on this bookmaker and don’t usually support Genesis as a legit casino.
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Customer service at Genesis Casino is provided by telephone, email, and live chat. Live chat will be the most helpful for users looking to clear up any questions they have. Email is good for more complicated situations that players may come across and to ensure that you don’t run into a Genesis scam. Genesis UK reviews generally rate Genesis customer service as acceptable and don’t signal any reason for users to think there’s a Genesis scam or that Genesis isn’t reliable.
The operator responds in a timely manner to most reviews and queries. Helpful betting tips are available in the FAQ section of the pop-out menu, which can be accessed by selecting the question mark symbol in the top right hand corner of the screen.
There are a handful of Genesis reviews that cite instances of poor customer service, but not so many in the UK Genesis reviews. A savvy rule of thumb is to go by the Genesis UK reviews if you’re gambling in the UK, and go by the US Genesis reviews if you’re outside the UK. This will give you a good indication of whether Genesis is reliable or not.
Online gambling in the UK can be a bit like shopping for new trousers, but at Genesis you don’t have to worry about buying a pair that has holes in it. Genesis is registered with both the Malta Gaming Authority and the Great British Gambling Commission.
Numerous Genesis UK reviews attest to its security and, of course, mention its certifications. Genesis holds several gambling certifications and if you gamble at other operators certified with the GBGC or MGA then you should have no qualms with Genesis’ certifications and can trust that Genesis is legit.
Other UK Genesis reviews might knock it for long withdrawal times, but license and certification are not areas which come up as problematic in reviews. You can rest assured that Genesis is reliable and Genesis is legit. Genesis is secure based on its certifications and Genesis UK reviews. New online casinos are usually careful with their certifications.
Most online casino rewards programmes include a variety of bonus offers and daily, monthly, or weekly boosts. Not much is known about the Genesis rewards and loyalty programme, but some Genesis UK reviews state that the rewards programme for Genesis is legit.
Those Genesis UK reviews state that players receive loyalty points and can advance to higher levels of the VIP programme based on how much they play at the casino. Other Genesis UK reviews cite trips to Las Vegas, extra bonuses, and weekly promo offers as part of the VIP package.
In this review, we won’t judge whether Genesis is legit based on its rewards programme. We will confirm, however, that the weekly bonuses are available to all players all well as a Lightspeed Monday bonus. Genesis is legit with its rewards and bonus offers.
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Genesis Casino is reliable and Genesis isn’t a scam for the majority of users that play at its casino. Although many reviews point out its long registration and withdrawal process as a con, those points don’t necessarily make Genesis a scam operator. If Genesis were a scam, there would be many more negative Genesis UK reviews. For the most part, Genesis is legit and Genesis is reliable.
Overall, we’ll give it a 3/5 for its number of poker and casino options, even though many Genesis UK reviews give it a much lower rating due to its customer queries. It’s at least safe to say that Genesis isn’t a scam.