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Mr. Play Casino Review UK 2024: Is Mr. Play a Scam or Legit?

Read our expert review in 5 minutes. Is Mr. Play safe?

Sports
Casino
mr.play Sports
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4.4/5
  • Wide selection of betting markets
  • Decent odds on offer
  • Exciting in-play betting option
mr.play Sports Bonus
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18+, Welcome Bonus: New Players only, 1st Deposit, Min Deposit,: £10, max £10 free bet valid for 14 days, bets must be placed at odds of 1/1 or greater and be settled within 14 days of placement. System bets no eligible.
mr.play Casino
Favicon
4.3/5
  • Vast variety of live casino games
  • Interactive live dealers
  • High-quality casino features
mr.play Casino Bonus
100% up to £50
Bonus Code
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First Deposit: 100% up to £50 + 20 Spins on Starburst *Min. Deposit £10 Second Deposit: 50% up to £75 *Min. Deposit £20 Third Deposit: 50% up to £75 *Min. Deposit £20 After first deposit made, customers will get + 20 Spin for the next 4 days: 1st day after First Deposit: 20 Spins of Finn and the Swirly Spin 2nd day after First Deposit: 20 Spins of Book of Dead 3rd day after First Deposit: 20 Spins of VIP Black 4th day after First Deposit: 20 Spins of Aloha! Cluster Pays Winnings won with spins that require deposit, have to be wagered 35x. Bonuses that require deposit, have to be wagered 35x. This offer is available to players residing in United Kingdom only.
Details
Payment Methods

In this review, we’ll find out if Mr. Play is a scam, or if Mr. Play is legit. In short, is Mr. Play a reliable operator When you’re Online Gambling in the UK, and looking for the Best Online Casino.

We even offer Betting Tips to help you once you have found an operator. This Mr. Play Review guide will answer some critical questions. Many people ask if Mr. Play is a Scam. So, today, we’ll help you answer the following questions: Is Mr. Play Casino legit? & Is Mr. Play Casino reliable?

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Mr. Play Casino: Pros & Cons
  • Generous welcome bonus
  • Fantastic loyalty program
  • Wide range of payment options
  • Live casino and sports betting options
  • Several customer service options
  • Stringent terms and conditions to welcome bonus
  • Not only is Mr. play not legal in the US, but it is illegal in many parts of the world
  • Many complaints by customers about customer service ability and slow withdrawals
Payment Methods
PayPal
Revolut
Neteller
+
License
UKGC - UK Gambling Commission
Withdrawal
1 – 7 Days
Company
Marketplay LTD
Founded
2017
Website
mrplay.com
Available Languages
EN
DE
Customer Support
Live Chat, Email Support
Email
care@mrplay.com
Phone
00356-79777898
Verified by
GamStop
Overall Rating
4.4/5
  • Bonus Offers & Free Bets
    4.6/5
  • Usability, Look & Feel
    4.5/5
  • Mobile App
    4.1/5
  • Payment Methods
    4.4/5
  • Customer Service
    4.4/5
  • Licence & Security
    4.2/5
  • Rewards & Loyalty Program
    4.3/5
Payment Provider Deposit min/max Deposit time Withdrawal time Safety Approval rate
PayPal instant 1 - 3 days very high High
Revolut high
Neteller at least 10€ instant 1 - 3 days high
Skrill at least 10€ instant 1 - 3 days high
Paysafecard instant high
Bank Transfer instant 3 - 7 days very high
Instant Transfer instant high
Trustly instant 1 - 3 days high
Payz instant 1 - 3 days high
EPS instant high
Instadebit instant high
Astropay at least 10€ high
Show more entries
Last Updated on 22/12/2023
Fact checked by: Alyx Tzamantanis

Free Bets & Bonus Offers From Mr. Play In Check

Whenever our experts meet allegations like “Mr. Play is a scam”, they have several things that they lookout for and several questions that they ask themselves. When they ask, “Is Mr. play reliable?” and “Is Mr. Play legit?,” there are several things that they will look at. Most reliable operators offer bonus offers, sign-up promotions, and loyalty programmes, as well as being licensed with a gaming authority, etc.

If you read further, we will prove to you that Mr. Play is not a scam. We will also show you that not only is Mr. play reliable, but it also takes care of its customers. Not only is Mr. play legit, but it’s also reputable. The first thing that we will look at in our quest to answer the question: “is Mr. play reliable?” will be their bonus offers, and the Mr. play casino free bets.

There are so many different Real Money Casinos and Online Casino Slots that trying to find the best Live Casino Online can become daunting. That’s why we offer Casino guides and reviews for everything from Mobile Online Casinos to using Paypal at Online Casinos and finding the Best Casino Bonus.

Welcome bonus

Mr. Play offers a three-part deposit bonus. The first part comes in the form of a hundred percent bonus for any deposit up to 200 euros. It also gives 20 free spins. The first part of the deposit bonus has a minimum deposit of €10.

If you make a second deposit on the second day, then it will give you an additional 40 free games. The second deposit must be at least 20 euros to qualify.

If you deposit on the third day as well, then it will give you another 40 games. Again you have to deposit at least 20 euros to qualify. Compared to competitors, this is a reasonably generous welcome bonus. However, as is often the case, terms and conditions abound.

Firstly, free games have to be used within one day of them being credited to your account. If they are not used within 24 hours, they will be forfeited. Secondly, welcome bonuses are limited to one per household. Thirdly, the use of your deposit bonus must take place within 21 days of it having been credited to your account.

Lastly, you need to have wagered a minimum of 35 times the sum of your deposit bonus before you can cash out any of the winnings.

The bonus offer is undeniably generous, but these stringent terms and conditions may make it unobtainable for some.

Usability, Look & Feel: Is It Easy To Navigate The Mr. Play Website?

Next, in our Mr. Play review we’ll be looking at the look, feel, and usability of the website. Mr. Play has an exquisite and modern website. It’s neither cluttered, nor is it spacious to the point of making one feel lost.

One point in particular that stood out was the way that the bonus offer pages had the terms and conditions for every bonus neatly written out beneath them. Such open and transparent terms and conditions apply to the bonuses; this is very refreshing compared to the usual hit and miss approach that most operators seem to adopt.

By hit and miss, of course, we mean that some people manage to get the bonus when they sign up and that some people don’t. The transparent terms and conditions on the Mr. play website ensure that the rewards are fair game for every new member.

However, it’s our opinion that some of the casino game categories might be better organised. That being said, the website is true to its theme colours of blue, white, and grey. The clean lines and sparse layout make for a very inviting website.

Once you’ve logged into your account, you’ll find all of your account options, including deposit options in the upper right corner of the screen, and all of the gaming options in the top left corner. This makes it easy to find different categories. However, the organisation is perhaps slightly lacking in the categories.

Of course, no Mr. Play review would be complete without answering the question: is there a mobile application? The answer is yes. For all you mobile gamblers, there is a Mr. Play Casino App available. To me, this proves that not only is Mr. Play reliable, not only is Mr. Play legit, but Mr. Play is modern as well.

Read More: Our Casino Reviews

Mr. Play Payment Methods In Check: Deposit & Payout

Probably one of the main components of this Mr. Play review concerns payments. It’s impossible to answer the questions: “Is Mr. Play legit? And Is Mr. Play reliable?” without looking at the reliability of their payment methods.

If you’ve wondered how to withdraw money from Mr. Play casino, look no further. We’ll tell you not only how to withdraw from Mr. Play Casino, but also how to deposit at Mr. Play Casino. We’ll even tell you about the withdrawal Time at Mr. Play Casino.

Mr. play offers a wide variety of deposit methods, most of which are instant.

This is the list of deposit methods available at the time of the writing of this article:

  • Visa (instant)
  • MasterCard (instant)
  • Bank transfer (instant)
  • Trustly (instant)
  • Skrill (instant)
  • Skrill 1 tap (instant)
  • Neteller (instant)
  • Ecopayz (instant)
  • PayPal (instant)
  • Rapid transfer (instant)
  • Giro Pay (instant)
  • Interac (up to 24 hours)
  • Eazy Eft (instant)
  • Astropay card (instant)
  • Euteller (instant)
  • Zimpler (instant)
  • EPS (instant)
  • Paysafe card (instant)
  • Instadebit (instant)

The list of withdrawal options is considerably shorter, and the fastest withdrawal option available takes three days.

This is the list of available withdrawal options:

  • Visa (6-8 days)
  • MasterCard (6-8 days)
  • Bank transfer (6-8 days)
  • Trustly (3 days)
  • Skrill (3 days)
  • Skrill 1 tap (3 days)
  • Neteller (3 days)
  • Ecopayz (3 days)
  • PayPal (3 days)
  • Rapid transfer (6-8 days)
  • Astropay (3 days)

As you can see, Mr. play offers a wide variety of trusted and accredited payment options. They are all easy to use from your Mr. Play cashier, as long as you’ve met the conditions stated in the terms and conditions before you can make a withdrawal.

After an intensive search of the internet gambling forums, to see what real users have to say, we found that there are many complaints about the speed at which Mr. Play processes withdrawals.

PayPal
Revolut
Neteller
Skrill
Paysafecard
+ 7

Read more: Our Casino Guides:

Does Mr. Play Deliver Excellent Customer Service?

Mr. Play casino claims to have a c.a.r.e policy. C, a, r, and e, make up an acronym for Customers Are Really Everything. They offer a myriad of contact options, including email, live chat, and plain, old, regular phone lines.

Its customer service agents are readily available. However, many online gambling forums seem to receive regular complaints regarding the inability of the customer service agents to solve their concerns and disputes.

Sports Bonus
4.4/5
mr.play
Sports Bonus
4.4/5
Bet £10 Get £10
Free Bet
|
T&Cs apply, 18+
Go to mr.play
Get Bonus
18+, Welcome Bonus: New Players only, 1st Deposit, Min Deposit,: £10, max £10 free bet valid for 14 days, bets must be placed at odds of 1/1 or greater and be settled within 14 days of placement. System bets no eligible.

Read More: Our UK Online Casino Reviews

Mr. Play License & Security

Another essential aspect of this Mr. play review and, indeed one that’s essential to answering the question is Mr. play legit, concerns licensing and security.

Indeed, when our experts ask themselves not only, is Mr. Play legit, but if any operator is legit, they always spend a great deal of time looking into the license and security of the Operator. Mr. Play casino is registered with the Malta gaming authority, which is a legal and well-known gaming Commission.

Its website is protected with the latest Secure Socket Layer, that’s SSL to you and I, encryption, and all of its credit and debit card transactions are processed by Aspire global. Aspire is also based in Malta, and is well-known.

UKGC - UK Gambling Commission
MGA - Malta Gaming Authority
GGL - Gemeinsame Glücksspielbehörde der Länder

Mr. Play Rewards & Loyalty Program

Next in our Mr. Play Review, we will be looking at the rewards and loyalty programme on offer at Mr. Play. Mr. Play offers a 7 level VIP programme called the exclusive club. The levels range from New Member, which is the lowest level, to Prestige VIP, which is the highest.

To progress from one level to another, one first needs to gather a certain amount of loyalty points. From platinum VIP, which is the fifth tier of the VIP programme onwards, one starts getting monthly cash back. Each level of the VIP programme has independent perks, such as a stand-alone welcome package for each level. Whichever level you are on, you’ll get rewarded with a birthday bonus and a fast cash out process.

From the second tier upwards, you get to participate in free play Sunday and VIP live tournaments. From platinum VIP upwards, your deposit and cash out limit increase, and you’re rewarded with a personal account manager.

With all of these available benefits, Mr. Play offers perhaps one of the most comprehensive VIP programmes for basic players and is definitely worth looking at.

Read more: Our Casino Guides:

mr.play Sports Betting

Mr. Play Sport Betting

Of course, no Mr. Play Review would be complete without an examination of the gambling types on offer. We’ll be looking at all of the different types on offer.If you’re interested in Mr. Play Casino Betting, you’ll want to know how to bet at Mr. Play.

The Sports betting section of Mr. Play offers a wide variety of betting options on everything from mainstream sports, like Basketball and Football, to comparatively niche betting markets like ice hockey and darts. The odds are relatively average, and not all that different from competitors.

Be warned: when you’re signing up to the website, you may come across a sports betting welcome bonus. This bonus is:

  • Not available to UK residents
  • Not available to people who deposit using Neteller, Paysafe, Skrill, or Skrill 1-Tap.

The relatively wide variety of sports that are available, as well as the available and competitive odds, serve to recommend Mr. Play Sports Betting. It also offers in-play betting options, which is advantageous to many.

Sports Bonus
4.4/5
mr.play
Sports Bonus
4.4/5
Bet £10 Get £10
Free Bet
|
T&Cs apply, 18+
Go to mr.play
Get Bonus
18+, Welcome Bonus: New Players only, 1st Deposit, Min Deposit,: £10, max £10 free bet valid for 14 days, bets must be placed at odds of 1/1 or greater and be settled within 14 days of placement. System bets no eligible.

Related Articles:

mr.play Casino

Mr. Play Casino conclusion

Mr. Play Casino has a reasonably vast variety of live casino games, all of which have live dealers. These include five different types of live roulette, several live versions of blackjack, and even multiple versions of baccarat.

While this selection is perhaps not as large as some competitors, it’s still beneficial. Until relatively recently, online live card games have not been standard or of a high quality. It’s refreshing to see an increase in high-quality live online gambling.

Excluding live casino games, Mr. Play has many other available casino games.

The most substantial amount of the remaining casino games at Mr. Play seems to consist of slot games. It offers a large selection of classic slot games, video slot games, as well as progressive jackpots.

Mystic Lake casino also offers a variety of scratch cards. These are virtual scratch cards that operate on the same principle as your traditional scratch-and-win. As with all scratch cards, the more expensive the scratchcard, the higher the chances of you winning a large jackpot.

Mr. Play even offers arcade games and casual gaming in other formats (keno, for example).

Sports Bonus
4.4/5
mr.play
Sports Bonus
4.4/5
Bet £10 Get £10
Free Bet
|
T&Cs apply, 18+
Go to mr.play
Get Bonus
18+, Welcome Bonus: New Players only, 1st Deposit, Min Deposit,: £10, max £10 free bet valid for 14 days, bets must be placed at odds of 1/1 or greater and be settled within 14 days of placement. System bets no eligible.
mr.play Poker

Overall Conclusion: Mr. Play Casino Scam or Not?

With all the internet haters out there calling Mr. Play Casino a scam or writing headlines like “Mr. Play: Scam,” you probably find yourself asking: is Mr. Play reliable? Is Mr. Play legit?

This Mr. Play review has attempted to answer precisely those three questions: is Mr. Play legit? Is Mr. Play a scam? Or is Mr. Play a reliable operator? Here are our answers. In this Mr. Play Review, we’ve stuck to our guns about whether Mr. Play is a scam. Mr. Play is not a scam. And, not only is Mr. Play legit, not only Is Mr. Play reliable, not only is Mr. Play not a scam, but Mr. Play is a good operator as well.

It certainly won’t be making the Operator of the Year award anytime soon though, in our opinion. However, Mr. Play does offer a reasonable amount of options for the casual gambler.

We’d like to see a more extensive selection of casino games at some point in the future, as well as better groupings of the existing games. We’d also like to see fewer service complaints about the customer support team, especially with Mr. Play’s Customers Are Really Everything motto. The other thing that we find distressing is the number of complaints about how long it takes to process withdrawals.

We love the selection of sports betting options, though, as well as the fact that they cater for even the niche market bettors. Mr. Play Casino and Sports Betting site is not a scam. It’s a legit and reasonably reliable operator with room for improvement. We give it a three out of five, but with the potential to become a five in time.

We hope that you’ve enjoyed our Mr. Play review and that you’ll head over to some of our other reviews and casino guides as well. Wherever you choose to gamble, and whatever you decide to bet on, may the odds ever be with you.

mr.play Sports
4.4/5
Rating
mr.play Sports Bonus
Bet £10 Get £10
T&Cs apply, 18+
Go to mr.play
Go to mr.play Sports
Highlights
  • Wide selection of betting markets
  • Decent odds on offer
  • Exciting in-play betting option
18+, Welcome Bonus: New Players only, 1st Deposit, Min Deposit,: £10, max £10 free bet valid for 14 days, bets must be placed at odds of 1/1 or greater and be settled within 14 days of placement. System bets no eligible.
Sports
Casino
mr.play Sports
Favicon
4.4/5
  • Wide selection of betting markets
  • Decent odds on offer
  • Exciting in-play betting option
mr.play Sports Bonus
Bet £10 Get £10
Bonus Code
Go to mr.play
Go to mr.play Sports
18+, Welcome Bonus: New Players only, 1st Deposit, Min Deposit,: £10, max £10 free bet valid for 14 days, bets must be placed at odds of 1/1 or greater and be settled within 14 days of placement. System bets no eligible.
mr.play Casino
Favicon
4.3/5
  • Vast variety of live casino games
  • Interactive live dealers
  • High-quality casino features
mr.play Casino Bonus
100% up to £50
Bonus Code
Go to mr.play
Go to mr.play Casino
First Deposit: 100% up to £50 + 20 Spins on Starburst *Min. Deposit £10 Second Deposit: 50% up to £75 *Min. Deposit £20 Third Deposit: 50% up to £75 *Min. Deposit £20 After first deposit made, customers will get + 20 Spin for the next 4 days: 1st day after First Deposit: 20 Spins of Finn and the Swirly Spin 2nd day after First Deposit: 20 Spins of Book of Dead 3rd day after First Deposit: 20 Spins of VIP Black 4th day after First Deposit: 20 Spins of Aloha! Cluster Pays Winnings won with spins that require deposit, have to be wagered 35x. Bonuses that require deposit, have to be wagered 35x. This offer is available to players residing in United Kingdom only.
mr.play Bonus Details
Sports
Casino
Bet £10 Get £10
Type: Free Bet
Requirements (WR): 1x Deposit
Min. Deposit: 10
Cashable: No
Odd: 2.00
Bonus Code
Go to mr.play
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18+, Welcome Bonus: New Players only, 1st Deposit, Min Deposit,: £10, max £10 free bet valid for 14 days, bets must be placed at odds of 1/1 or greater and be settled within 14 days of placement. System bets no eligible.
100% up to £50
Type: Deposit Bonus
Requirements (WR): 35x Bonus
Min. Deposit: £10
Cashable: Yes
Bonus Code
Go to mr.play
Go to mr.play
First Deposit: 100% up to £50 + 20 Spins on Starburst *Min. Deposit £10 Second Deposit: 50% up to £75 *Min. Deposit £20 Third Deposit: 50% up to £75 *Min. Deposit £20 After first deposit made, customers will get + 20 Spin for the next 4 days: 1st day after First Deposit: 20 Spins of Finn and the Swirly Spin 2nd day after First Deposit: 20 Spins of Book of Dead 3rd day after First Deposit: 20 Spins of VIP Black 4th day after First Deposit: 20 Spins of Aloha! Cluster Pays Winnings won with spins that require deposit, have to be wagered 35x. Bonuses that require deposit, have to be wagered 35x. This offer is available to players residing in United Kingdom only.
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Mike MckeanAlyx TzamantanisJames LeelandJordan Noble
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Editor
Alyx Tzamantanis
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Editor
James Leeland
James Leeland
Editor
Jordan Noble
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